--- description: Review of CSI Spectrum Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: CSI Spectrum | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Club Management Software](/directory/4660/club-management/software) > [CSI Spectrum](/software/156985/spectrum-ng) # CSI Spectrum Canonical: https://www.softwareadvice.com.au/software/156985/spectrum-ng Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/156985/spectrum-ng?page=2) > Daxko Spectrum Health Club Management Software is a cloud-based health and fitness club management solution. It caters to recreation centers, hotels and fitness resorts, wellness centers and camping facilities. Primary features include accounting, management, reporting, scheduling, facilities management and online services. It offers inventory management, point of sale (POS), billing and accounts receivables, gift card management, contract management, customer relationship management (CRM), event management, locker management, automated scheduling and reporting. The solution also integrates with third-party applications such as MICROS for offering gift cards to clients. It offers a mobile app that allow customers to manage their accounts, view and schedule appointments, check-ins and view check-in history. Support is offered via email and over the phone. > > Verdict: Rated **3.3/5** by 16 users. Top-rated for **Customer Support**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.3/5** | 16 Reviews | | Ease of Use | 3.1/5 | Based on overall reviews | | Customer Support | 3.5/5 | Based on overall reviews | | Value for Money | 1.6/5 | Based on overall reviews | | Features | 2.6/5 | Based on overall reviews | | Recommendation percentage | 30% | (3/10 Likelihood to recommend) | ## About the vendor - **Company**: Daxko - **Location**: Birmingham, US - **Founded**: 2006 ## Commercial Context - **Starting Price**: USD 1.00 - **Pricing Details**: Contact CSI Software for pricing information - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Attendance Tracking - Automated Scheduling - Billing & Invoicing - Contract/License Management - Credit Card Processing - Customer Database - Customizable Reports - Email Marketing - Event Management - Event Scheduling - Inventory Management - Marketing Automation - Member Communication - Member Database - Member Portal - Member Types - Membership Management - Mobile Access ## Integrations (1 total) - Perkville ## Support Options - Phone Support ## Category - [Club Management Software](https://www.softwareadvice.com.au/directory/4660/club-management/software) ## Related Categories - [Club Management Software](https://www.softwareadvice.com.au/directory/4660/club-management/software) - [Membership Management Software](https://www.softwareadvice.com.au/directory/4395/membership-management/software) - [Fitness Software](https://www.softwareadvice.com.au/directory/4675/fitness/software) ## Alternatives 1. [TrueCoach](https://www.softwareadvice.com.au/software/164749/truecoach) — 4.8/5 (837 reviews) 2. [FitBudd](https://www.softwareadvice.com.au/software/436748/fitbudd) — 4.6/5 (405 reviews) 3. [Mindbody](https://www.softwareadvice.com.au/software/188104/mindbody) — 4.0/5 (2982 reviews) 4. [Everfit](https://www.softwareadvice.com.au/software/369274/everfit) — 4.8/5 (344 reviews) 5. [My PT Hub](https://www.softwareadvice.com.au/software/34714/my-pt-hub) — 4.6/5 (3165 reviews) ## Reviews ### "This program keeps it simple" — 4.0/5 > **Britnee** | *14 May 2019* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: Everything is ver y user freely and doesn’t take long at all to get the hang of the buttons. This program allows you to fully operate two screens with different functions at the same time. > > **Cons**: Im not sure if this problem occurs because we use it on two different computers but sometimes opening a POS window is difficult. ----- ### "Can be buggy but gets the job done" — 4.0/5 > **Verified Reviewer** | *12 September 2019* | Health, Wellness & Fitness | Recommendation rating: 6.0/10 > > **Pros**: I like that for the most part it is user friendly. Easy to learn, has lots of options. > > **Cons**: Needs a bit of updating. Some characters will be off kilter and look wonky. ----- ### "There's definitely better software out there" — 3.0/5 > **Ben** | *28 April 2022* | Health, Wellness & Fitness | Recommendation rating: 3.0/10 > > **Pros**: It works. Sort of. I mean, we've been using the software for over 10 years now and we are still in business... so I guess that's a "pro?" > > **Cons**: Unfortunately, there's too many "cons" in my opinion to list. It would take me forever to write them all down. When we first got the software, I asked my manager, "Is this a new company and are we their first clients?" The reason I said that was because right off the bat, the interface was clunky and didn't work properly. And it still doesn't. For example: At the top of the 'create new prospect' form is a cell to input the 'emergency contact' name. Right next to that is the cell to input the contact's phone number. You would THINK that after you enter the name and hit the "tab" key that it would move you to the phone number cell. But NO\! It moves you to a health screening dropdown\!?? Seriously? This is programming 101. Other cons include hidden windows (CSI hides windows behind other windows at certain times ie - you have to start minimizing other windows that may be open to find it before you can do anything). Many functions do not give you an "are you sure?" prompt before execution and if you didn't mean to do it... you are out of luck because the operation can't be undone. This results in REAL data loss. When I'm creating a new membership I have to be exact on everything I do. In many instances if I make a mistake, I can't back up and fix it. I have to then contact our business office manager. Running reports is convoluted and confusing. Form design feels like it's from the 1990's and designed by someone who has no design experience. ----- ### "CSI has some advantages" — 4.0/5 > **Julie** | *11 February 2019* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: CSI is great for managing schedules and has a good POS function. > > **Cons**: It needs improvements in the ability to track different types of client data. > > CSI has pretty good functionality. It works well for most of our day to day tasks. I wish some aspects of it were more easily customizable and that client data was easier to track. ----- ### "We have been with CSI Software for over 23 years and are very pleased with the results" — 4.0/5 > **Kim** | *28 March 2016* > > We are looking forward to the change to Spectrum 6.0 Cloud hosting this week. Pros : Billling process along with the checks and balances makes the mistakes very limited. The A/R \& the attendance program are very clear and understanding to both our employees and members. Credit card and eft automatic withdraws have been a major plus. Cons: Sometimes Query Reports are limited to what we can or need to do. Would like to see more online training so we better understand what is available for us to access. I am sure there additional shortcut in the system available that we are currently unaware. I do feel a lot more comfortable with the communications I been receiving from Dana Puckett since she has become Regional Account Manager of the East than I have had for many years. Hopefully after our migration to the cloud we can review the change as an upgrade to our current set up. Please feel free to contact me if you have any questions in regards to my evaluation. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/156985/spectrum-ng?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/156985/spectrum-ng) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data