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About Smartsheet
Smartsheet is a work execution platform and collaboration tool with a familiar spreadsheet-like interface that helps teams plan, track, and manage projects in real-time. Smartsheet features include a range of project management tools, such as document and resource management, project reporting, task management, file sharing, and timeline tracking.
Smartsheet can help teams standardize a project process, maximize productivity, and improve collaboration with automated workflow options that fit individual work preferences. Within the platform's project management tools, data can be sorted using card, grid, Gantt chart, and calendar view. With a real-time dashboard, teams can track project status, manage resources, and assign tasks to improve overall visibility and work efficiency.
Project plan information can be shared with leadership team members and key stakeholders to keep everyone on the same page. Activity log reports and customizable dashboards help ensure that team collaboration is consistent across projects of any size and kind, from software development to marketing plans.
With the Smartsheet app, teams can access project information and workflow data while on the go. The mobile app is compatible with iOS and Android devices.
Smartsheet pricing
Smartsheet does not have a free version but does offer a free trial. Smartsheet paid version starts at USD 9.00/month.
Starting Price:
USD 9.00/month
Free Version:
No
Free trial:
Yes
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Smartsheet Reviews
Feature rating
5 reviews of 3,316
View all reviews
Naresh
- Industry: Business Supplies & Equipment
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 09/08/2024
One best tool where the workflow made my work very for quick updates
I had very good experience using smart where I can track progress of the project in one tool
Pros
The best thing was the customisation of dashboards and defaults templates that saves lot of time
Cons
The sheet references where I need to change manually
Kirstine
- Industry: Electrical/Electronic Manufacturing
- Company size: 5,001–10,000 Employees
- Used Daily for 1-5 months
-
Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5
4
Reviewed on 13/08/2024
Hello to Collaboration, Goodbye Repetition.
I am so happy to have discovered Smartsheet. This is what I have needed for a long time especially dealing with a lot of work that needs collaboration. Communication has been far better since I started working with Smartsheet and everything is documented.
Pros
I like the ease of collaboration for users and the automations that can be used. I find that I can do more with Smartsheet than with MS Excel.
Cons
The difficulty of some formula, but I can go to Help or the AI feature and easily explain what I need to be done and get the formula from it.
David
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for Free Trial
-
Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
0
3
Reviewed on 02/09/2024
Discount Monday.com option.
I used this for about a week trying to get the setup organized and operational for use. I found Monday part way through, and it was much easier to use. I felt like the cost a little cheaper but there's a reason why.
Pros
Had the same functionality of Monday.Com but I didn't like it as much.
Cons
Functionally it didn't work as well as Monday.com and it didn't have the connections from what i could tell.
Reasons for Switching to Smartsheet
Free trial only. I found something else that was better in my opion.
Gianluca
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5
5
Reviewed on 01/07/2024
Smartsheet: The Powerful Approach for Expense Management
Smartsheet is impressive, and it brings a focused option in managing all projects and expenses.
Besides, Smartsheet has accumulative approach in coordinating different operational needs.
Pros
Smartsheet has proper project management solutions, and it saves on costs that businesses run.Further, Smartsheet helps organize costs and estimates, and this resolves the issue of overspending.
Cons
Smartsheet is collective in managing the issue of overspending, and no dislike encountered so far.
Mark
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
2
4
Reviewed on 19/08/2024
Reasonably Smart Sheets
Positive on the whole, almost entirely down to the functionality of the product. I've self-taught and used forums/Youtube to learn how to do more complex builds, and managed to create a really effective ecosystem of sheets, reports and dashboards with no training. Value seems ok, ultimately you might find your bill gets quite hot if onboarding more and more users.
Pros
Modular, customisable, fairly rapidly evolving platform. Familiar UI with many common features to Excel / MS products, so very easy to pick up and eventually master. Smartsheet is a bit lego-ish in that you can build more or less anything you want with a mid-level subscription.
The user-populated forums are a really good resource, you'll find plenty of potential and actual answers by simply searching for what you're trying to achieve/fix.
Free users able to collaborate with sheets/reports/dashboards without an account (although not without headaches - see below), which allows for effective collaboration on projects.
Cons
Customer support is hit and (mainly) miss. Getting timely answers to account questions is not a reliable process and effective account management seems to be a service Smartsheet would rather upsell than provide as a standard offering.
Some basic functionality is missing, as verified by a few searches on user forums. That said, Smartsheet do roll out updates fairly regularly which can hit the spot, depending on what you're hoping for.
Being able to share with non-account holder colleagues as 'free users' has been great, albeit the onboarding process can be clunky and confusion prevails with Smartsheet encouraging all new users to request a paid account through the main admin, or creating a free trial account, which then needs downsizing to a 'free user'. This part could be much, much more transparent.
Data security. Smartsheet is particularly shifty about where it stores data, and we never managed to get assurances that all our data could or would be stored in the EU, which is a fundamental requirement.
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