--- description: Review of TrackTik Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: TrackTik | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Physical Security Software](/directory/4639/physical-security/software) > [TrackTik](/software/159400/tracktik) # TrackTik Canonical: https://www.softwareadvice.com.au/software/159400/tracktik Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/159400/tracktik?page=2) > TrackTik is a cloud-based security workforce management solution that provides users with data and monitoring tools for field operations and back office tasks. Key features include guard tour, reporting and tracking and client portal. TrackTik’s live dashboard captures and displays operations in real time. This allows users to manage reports, view checkpoint scans and see incidents as they happen. Additionally, the dashboard provides users with information about the location of individual guards. For managing and recording guard locations while on the job, TrackTik provides users with a guard tour system that helps in real-time monitoring of guard shifts using GPS tracking. This helps users to generate guard summary which includes information about late, complete and incomplete tour notifications. The tool is compatible with Android and iOS devices. The solution also helps in notifying clients about event status via email, SMS and browser. Support is available via phone and email. > > Verdict: Rated **4.0/5** by 83 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 83 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Trackforce - **Location**: San Diego, US - **Founded**: 1996 ## Commercial Context - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Contact TrackTik for pricing information - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Portuguese, Spanish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, New Zealand, United Kingdom, United States ## Features - API - Accounting - Accounting Integration - Activity Dashboard - Alarm Management - Alerts/Notifications - Attendance Tracking - Audit Management - Automated Scheduling - Badge Management - Benefits Management - Billing & Invoicing - Billing Portal - Budgeting/Forecasting - Client Portal - Commercial Properties - Compliance Management - Contact Database - Contingency Billing - Contract/License Management ## Integrations (5 total) - Avalara - Paycor - QuickBooks Online - Sage 300 - Sage HCM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Physical Security Software](https://www.softwareadvice.com.au/directory/4639/physical-security/software) ## Related Categories - [Physical Security Software](https://www.softwareadvice.com.au/directory/4639/physical-security/software) - [Service Dispatch Software](https://www.softwareadvice.com.au/directory/411/service-dispatch/software) - [Online HR Software](https://www.softwareadvice.com.au/directory/369/web-based-hr-software/software) - [Human Capital Management Software](https://www.softwareadvice.com.au/directory/1867/hcm/software) - [Scheduling Software](https://www.softwareadvice.com.au/directory/4738/scheduling/software) ## Alternatives 1. [Connecteam](https://www.softwareadvice.com.au/software/109560/connecteam) — 4.6/5 (5058 reviews) 2. [Calendly](https://www.softwareadvice.com.au/software/73632/calendly) — 4.7/5 (4084 reviews) 3. [Jobber](https://www.softwareadvice.com.au/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews) 4. [Clockify](https://www.softwareadvice.com.au/software/355240/clockify) — 4.8/5 (9235 reviews) 5. [ShiftWizard](https://www.softwareadvice.com.au/software/358958/shiftwizard) — 4.4/5 (723 reviews) ## Reviews ### "Extremely useful app for Security services" — 5.0/5 > **Ashish** | *14 June 2024* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: Tracktik is a great app used in companies providing Security Services. Features such as site login, reports, panic mode and live monitoring are really helpful in operations > > **Cons**: I cannot really add any cons about this app however the user interface can be a little bit better. ----- ### "It does the job, nothing flashy" — 4.0/5 > **Nathan** | *27 November 2023* | Security & Investigations | Recommendation rating: 7.0/10 > > **Pros**: It did the job. Had a lot of features. It felt like my company didn't use all the features we could have. > > **Cons**: No ability to save at least 1-2 drafts of reports while working on another report. I had to submit the first report to start working on another. If I'm working on an overall patrol report and a single incident comes up, I don't want to quick rush the overall patrol report for the specific incident report. I need to be able to set the big one aside and do the small one then come back to the big one, with a reference to the other report. For example, if I'm out circling the property and I see a car parked in a handicapped space, I'd have to take care of the car separately on another patrol because I'd have to keep the patrol report open so I could make a once every two hours report. I'd make separate patrols to deal with parking. > > I don't know if the way my company used the app took on the fullest set of possible features, or maybe that was an accident of how the property management wanted things done. It actually affected how I'd do my patrols. I had to split up patrolling to watch the property and patrolling to check parking enforcement because I couldn't really do both with the way TrackTik allows me to submit reports. ----- ### "Great system for operations and administration of small and medium sized businesses" — 5.0/5 > **Amanda** | *24 September 2019* | Security & Investigations | Recommendation rating: 8.0/10 > > **Pros**: This system allows for the efficient alignment of multiple processes that take place on a daily basis in a user friendly way. > > **Cons**: With any developing system, there are opportunities to improve. The support team does an excellent job of receiving feedback and helping turn that into results for the end user. > > Overall, Tracktik provides a great product and continues to improve it with great outcomes for the user and customer's customer. ----- ### "We have developed a true partnership, not just a software vendor." — 5.0/5 > **Jason** | *25 October 2017* > > **Pros**: The product is constantly being improved and developed. It's already state-of-the-art architecture versus many others who use outdated coding languages and databases. Add to that the fact that new features are constantly being released...many of which were built by the CEO himself...and we have a truly flexible end-to-end solution that will continue to meet our greatest business needs. > > **Cons**: It is missing internal audits for quality control and client/employee satisfaction. The reports are really made for client-facing, not for internal control. I hear these features are coming...hopefully soon. ----- ### "Pleasant" — 5.0/5 > **Ceciley R.** | *25 October 2017* | Recommendation rating: 10.0/10 > > **Pros**: Tracking, scheduling, billing, payroll everything is user friendly, and makes my life easier. I love that it's an all in one platform. Tracktik has made excel scheduling obsolete. I absolutely love the unconfirmed shift feature and the fact that all employees can log in remotely. > > **Cons**: Glitches, glitches, glitches. There are little quirks to tracktik that you have to remember; clear your cookies and cache when you cannot create a shift. And remember don't try and work from your phone, you will get frustrated. > > A single platform for the security business needs; billing, accounting, scheduling, payroll, tracking, reports, employee accountability etc. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/159400/tracktik?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/159400/tracktik) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data