--- description: Review of TrekkSoft Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: TrekkSoft | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Tour Operator Software](/directory/4391/tour-operator/software) > [TrekkSoft](/software/159433/trekksoft) # TrekkSoft Canonical: https://www.softwareadvice.com.au/software/159433/trekksoft Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.com.au/software/159433/trekksoft?page=2) > TrekkSoft is a cloud-based tour and activity booking solution for tour operators of all sizes. TrekkSoft offers tools to help users manage online bookings, payments, marketing and more. Mobile apps are available for iOS and Android devices. Along with managing bookings, tour schedules and payments, the TrekkSoft website builder lets users create branded websites where clients can view activities and tour packages, booking tours and submit payments. The resource management feature lets users track inventory, check the availability of local guides and book their schedules. TrekkSoft has partnered with various online travel agents including Expedia, TourRadar, Viator and Musement, which provides users with additional online marketing channels. The TrekkSoft payment gateway enables users to create their own payment policies. TrekkSoft also offers a credit card reader for mobile devices which enables users to accept offline payments. > > Verdict: Rated **4.5/5** by 230 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 230 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: TrekkSoft - **Founded**: 2010 ## Commercial Context - **Starting Price**: EUR 49.00 - **Pricing model**: Flat Rate - **Pricing Details**: Three paid tiers priced at €49, €149, and €249 per month when billed annually, all using a flat-rate model. An additional Enterprise tier is mentioned but removed due to lack of concrete details. No free trial information is provided. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German, Italian, Portuguese, Spanish - **Available Countries**: Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Belize, Bolivia, Bosnia and Herzegovina, Brazil, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 71 more ## Features - API - Access Controls/Permissions - Accounting Integration - Activities Booking - Activity Dashboard - Alerts/Notifications - Availability Management - Billing & Invoicing - Booking Management - Booking Notes - CRM - Calendar Management - Calendar Sync - Central Reservation System - Channel Management - Client Management - Communication Management - Customer Database - Customer History - Customer Support ## Integrations (11 total) - Google Analytics 360 - Google Calendar - Joomla - Meta for Business - PayPal - PayPal Enterprise Payments - Stripe - Wix - WordPress - Zapier - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Tour Operator Software](https://www.softwareadvice.com.au/directory/4391/tour-operator/software) ## Related Categories - [Tour Operator Software](https://www.softwareadvice.com.au/directory/4391/tour-operator/software) - [Online Booking Systems](https://www.softwareadvice.com.au/directory/432/reservation/software) - [Travel Agency Software](https://www.softwareadvice.com.au/directory/4524/travel-agency/software) ## Alternatives 1. [WeTravel](https://www.softwareadvice.com.au/software/379520/wetravel) — 4.8/5 (525 reviews) 2. [Perk](https://www.softwareadvice.com.au/software/47913/travelperk) — 4.7/5 (423 reviews) 3. [Lanes & Planes](https://www.softwareadvice.com.au/software/433055/lanes-and-planes) — 4.6/5 (685 reviews) 4. [Ezus](https://www.softwareadvice.com.au/software/115500/ezus) — 4.7/5 (61 reviews) 5. [Intelitour](https://www.softwareadvice.com.au/software/522420/Intelitour) — 5.0/5 (41 reviews) ## Reviews ### "API connection to OTA's via Trekksoft" — 5.0/5 > **Martin** | *9 November 2023* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: Customer service is very professional, helpful and friendly API connection is very simple and once the products are connected only few updates are needed during the year. > > **Cons**: After 4 years of cooperation cannot find any negative feature in the cooperation with Trekksoft. > > We were looking for an easy way to handle our OTA bookings, be it for the control of OTA tickets onboard, for quick updates (close sales) due to operational reasons, centralized capacity control. With Trekksoft all these options could be handled. Can recommend Trekksoft to any Service provider who wants to simplify the API connection. ----- ### "excellent program" — 5.0/5 > **David** | *7 May 2021* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: adding the information of my tours was easy, even that there are a lot of details to cover, it is easy and the steps to follow to fill all the information was easy to follow and understand. Me, as a tour guide, I had all the possible options that I needed to add to my tours and excursion and also add some other options that the program had that I didn't have an idea that I could use, so it was great. once I had had all the information added to the program, I made some test reservations and it was really easy to use and could ask all the information that I needed to make a reservation. > > **Cons**: The only feature that I had some problems with was the tickets, it was a little confused for me being English not my first language, to understand something's about it. it took me a while and a few emails from your team support to finally made the way I wanted. I was confused about the user name, client name, tour information, so when I was adding the text to the voucher, I could not get the information that I wanted, but at the end, I did it with your support. > > excellent experience overall, I had a website with all the necessary information to make a reservation, but I didn't have a calendar for availability, neither the option of adding promo codes and how to gather all the information that I needed to make a reservation with no leaking information. It actually made my website eligible to make a fast and easy reservation on internet. ----- ### "Worst customer service ever" — 2.0/5 > **Oscar** | *11 June 2019* | Sports | Recommendation rating: 2.0/10 > > **Pros**: We have been using TS for 3 years now and the customer service is just getting worse for every year. They have a support chat which normally answers you in 24-48 hours - if your lucky. Other services we use have answers in a couple of hours as a worst case scenario. > > **Cons**: This customer service they are offering really sucks - STAY AWAY\! ----- ### "Tour Business in your pocket." — 5.0/5 > **John** | *6 December 2022* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: Once I set up my products the system takes over and does most of he hard work for me. > > **Cons**: The software works well for me and any issues are resolved quite quickly. > > Overall a very positive experience and I would suggest anyone use it. ----- ### "Good Software with extremely bad support" — 4.0/5 > **Jose Alney** | *15 September 2018* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: The software is very complete. Ideally it is what you are looking for for a booking software. I was very satisfied with what you can do and achieve with it. > > **Cons**: Sales department promise you everything you ask. Then when delivering them they do not show up to support. Support is extremely low and sometimes you think they don't know what are doing. If choose to look for the information to solve issues by yourself the help documents and videos seems old and not updated to the actual software interface. The widget code to attach to your own website is not working on IOS, so people with those mobile devices may not book and you loose that sale. > > At the beginning I was delighted with the sales process and sales support. After paying the whole year in advance (They only have that option) you lose important to them as a customer as they are more focused into get more clients. They promised to help us on the setup of the system. They assigned one person that was very nice but didn't solve anything and did very bad follow up. At the end we had to set it up alone, asking to chat support, that did better job than the others but their reply was very slow. The support advice me to buy extra solutions that didn't worked (which I agree to buy only after the assure me that it was going to solve the issue, so they had to refund me that buy) Finally after more than 8 days claiming to the VP of sales I din't receive any answer. If you see they have a great rate is because they send you the rating email right after buying the software, and as you have great sales experience you will rate it really good. ----- Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.com.au/software/159433/trekksoft?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/159433/trekksoft) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data