TriNet Zenefits

4.2
Overall rating
Reviews

4.2
Overall rating
Reviews

About TriNet Zenefits

Zenefits is an all-encompassing HR SaaS platform designed specifically for small to midsize businesses. The Zenefits People Platform includes a robust offering spanning HR, Benefits, Payroll, Well-being and Performance apps that combines with advisory services and tightly integrated partner apps to radically simplify HR administration. Zenefits offers three pricing packages (Essentials, Growth, and Zen) tailored to SMBs of any size.
TriNet Zenefits Software - Zenefits - benefits administration
TriNet Zenefits Software - Zenefits - Org chart
TriNet Zenefits Software - Zenefits - Employee profile
TriNet Zenefits Software - Zenefits - Payroll run
TriNet Zenefits Software - Zenefits - Payroll approval
TriNet Zenefits Software - Zenefits - Mobile app
TriNet Zenefits video
TriNet Zenefits Software - Zenefits - benefits administration - thumbnail
TriNet Zenefits Software - Zenefits - Org chart - thumbnail
TriNet Zenefits Software - Zenefits - Employee profile - thumbnail
TriNet Zenefits Software - Zenefits - Payroll run - thumbnail
TriNet Zenefits Software - Zenefits - Payroll approval - thumbnail

TriNet Zenefits pricing

TriNet Zenefits has a free version and offers a free trial. TriNet Zenefits paid version starts at USD 8.00/month.

Starting Price:
USD 8.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to TriNet Zenefits

QuickBooks Online Advanced

QuickBooks Online Advanced is a cloud-based accounting solution that helps small to large enterprises manage expenses,...

TriNet Zenefits Reviews

Feature rating

Value for Money
4.2
Functionality
4.2
Ease of Use
4.4
Customer Support
3.9
5 reviews of 820 View all reviews
Chris
Chris
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/05/2020

Easy and affordable

Have been on this platform for 3 plus years. The software is always improving and new features are being introduced

Pros

Everything is cohesive and easy to learn and use.

Cons

Would like more pdf print options to be available

Alternatives Considered

RUN Powered by ADP

Reasons for Choosing TriNet Zenefits

Wanted to try the new kid on the block

Switched From

ADP Vantage HCM

Reasons for Switching to TriNet Zenefits

Cost and value
Sara
Sara
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 06/03/2023

Zenefits has been a great help in our HR team

Zenefits' primary functions are human resources (HR) and onboarding (H.R.) document management, paid time off (PTO) management, and payroll processing. Our entire organization uses it, from administrative assistants to IT specialists and, eventually, even our independent contractors.

Pros

Although the initial investment in Zenefits appeared substantial, the time I've reclaimed from previously spent on HR, onboarding, and payroll processes has more than paid for the service.

Cons

Although Zenefits' payroll services still meet customers' needs, I feel the company has declined overall. The product has not progressed and is still missing important features like the ability to claim R&D tax credits.

David
David
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
2
Ease of Use
3
Customer Support
1

3
Reviewed on 16/02/2021

Great Sales Department but not backed up by Service or Software

I love the onboarding and sales process. Every person I talk with at Zenefits is pleasant and understanding. Whoever is in charge of the software development and customer service systems should be fired. In order to get a question answered one has to submit to a complex matrix of categories and subjects. I rarely could find the particular category that I needed.

Tax Services are a joke. I just received an email on Feb 16 2021 for a quick question that I had on May 7th of 2020. If you have any need for any changes that require a human, find a different way.

Pros

Timekeeping is accurate. The time-off request and approval process works great. Like the PTO Calendar. Every task could be performed even if some were clunky.

Cons

Navigation is not intuitive and few improvements over 2 years. There were bugs when working with state taxes (for WA). Claimed integration with Quickbooks Desktop is flat out lies. Integration with Quickbooks Online is weak at best. DON'T TRUST Zenefits to make changes to your payroll tax filings. Will take 6+ months to get a response.

Suresh
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 24/01/2024

Best Features For the HR Team

Pros

First, I like the many HR and on boarding features
It works well as a performance management system
It is helpful as a benefits administration solution
With features such as attendance tracking, we have had no issues.

Cons

Well, TriNet Zenefits has quite performed and no regrets.

Kelsi
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 28/10/2019

Zenefits Review

our overall experience with zenefits has been positive. The on boarding tools offer a wide variety of options an customization that really make the initial process a lot easier.

Pros

The part that we liked most about zenefits is that it gave us one place to keep all employee documents. We also like that we could set up an employee by using the on boarding (hiring) service through zenfits which allows the employee to start their profile an also fill out needed employment documents electronically.

Cons

Initially we thought that the time card piece of zenefits was something that we were going to be able to use and would be rather handy for us. We quickly learned that Zenefits has not yet set up this module in a way that truly works for subcontracts who have to track employee's time by job number and phase code both. It can be done but takes a large amount of manual entry on the administrators part which then defeats the purpose of using such a tool.

Alternatives Considered

BambooHR

Reasons for Switching to TriNet Zenefits

we choose zenefits over bamboo because of the time card application.

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