--- description: Review of WhatsUp Gold Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: WhatsUp Gold | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Network Mapping Software](/directory/4217/network-mapping/software) > [WhatsUp Gold](/software/161635/whatsup-gold) # WhatsUp Gold Canonical: https://www.softwareadvice.com.au/software/161635/whatsup-gold Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.com.au/software/161635/whatsup-gold?page=2) > Progress WhatsUp Gold is the Network Monitoring Software that allows you to track performance information for network devices, servers, storage, and wireless - whether in the cloud or on-premises. Expand your management tool kit by adding proactive monitoring for network traffic, applications, virtual environments, and device configurations all through the same intuitive interface. Automatically discover and map your entire network and use customized dashboards to get the information you need to streamline > > Verdict: Rated **4.5/5** by 227 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 227 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Progress Software - **Location**: Bedford, US - **Founded**: 1991 ## Commercial Context - **Starting Price**: USD 1,169.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Available as a perpetual license or as a subscription. Free Version is available for countries within Europe, Middle East and Africa. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile) - **Supported Languages**: Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish, Traditional Chinese - **Available Countries**: Algeria, Angola, Argentina, Australia, Austria, Belgium, Benin, Bolivia, Botswana, Brazil, Burkina Faso, Burundi, Cameroon, Canada, Cape Verde, Central African Republic, Chad, Chile, Colombia, Comoros and 68 more ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Application Management - Bandwidth Monitoring - Baseline Manager - CPU Monitoring - Color Codes/Icons - Compliance Tracking - Configuration Management - Credential Management - Customisable Dashboard - Customizable Reports - Dashboard - Device Auto Discovery - Diagnostic Tools - Email Alerts - Email Monitoring ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Network Mapping Software](https://www.softwareadvice.com.au/directory/4217/network-mapping/software) ## Related Categories - [Network Mapping Software](https://www.softwareadvice.com.au/directory/4217/network-mapping/software) - [RMM Software](https://www.softwareadvice.com.au/directory/4344/remote-monitoring-and-management/software) - [Application Performance Management Tools](https://www.softwareadvice.com.au/directory/4140/application-performance-management/software) - [Website Monitoring Software](https://www.softwareadvice.com.au/directory/4550/website-monitoring/software) - [Network Monitoring Tools](https://www.softwareadvice.com.au/directory/4307/network-monitoring/software) ## Alternatives 1. [ManageEngine OpManager](https://www.softwareadvice.com.au/software/360394/manageengine-opmanager) — 4.5/5 (257 reviews) 2. [Site24x7](https://www.softwareadvice.com.au/software/360425/site24x7) — 4.7/5 (344 reviews) 3. [ManageEngine NetFlow Analyzer](https://www.softwareadvice.com.au/software/434812/netflow-analyzer) — 4.4/5 (89 reviews) 4. [PRTG](https://www.softwareadvice.com.au/software/151096/prtg-network-monitor) — 4.6/5 (254 reviews) 5. [ManageEngine OpUtils](https://www.softwareadvice.com.au/software/435468/manageengine-oputils) — 4.4/5 (129 reviews) ## Reviews ### "WhatsUpGold is a great tool for monitoring the status of your network." — 5.0/5 > **Dustin** | *15 May 2018* | Recommendation rating: 9.0/10 > > **Pros**: The alerts are where WhatsUpGold really shines. They are all fully customizable and once they're setup to your specifications they work like a dream. A majority of the time we will know when something on the network goes down before our users even notice the problem\! > > **Cons**: This product can do so many different things it becomes a little overwhelming. Once alerts are setup they work great, but the configuration process can get pretty confusing if you haven't done it before. Online training videos on how to configure certain features would be a great tool. > > We mainly benefit from the alerts system that will notify all specified employees via text/email whenever a part of our network goes down. Typically we will know something is down before our users even notice the problem. ----- ### "Great program for monitoring and maintaining your IT infrastructure" — 5.0/5 > **Dorian** | *19 October 2020* | Utilities | Recommendation rating: 9.0/10 > > **Pros**: Basic installation and configuration of WUG is very easy. Out of the box, there are many monitors that can be set up without a large amount of experience. The titles and tooltips make setting up the initial software package very simple. > > **Cons**: Adding non-default alerts seem to be a little more difficult than should be. ----- ### "What's Up Gold - could be better\!" — 2.0/5 > **Walter** | *4 May 2022* | Hospital & Health Care | Recommendation rating: 1.0/10 > > **Pros**: The website does provide great ability to customize and layout the network graphically so users can easily see how hardware is connected. This capability is largely why we've kept What's Up Gold around, along with the reasonably priced structure. > > **Cons**: Support needs vast improvements. Documentation could be better. Do not utilize this product with the thought of turning a lot of features on as it simply cannot handle it. Our experience with utilizing the network monitoring, netflow, configuration backup, and syslog services caused our instance to crawl and at times and be completely unusable. Support was not able to resolve the issues over the span of multiple years and multiple upgrades and multiple escalations, so we instead started to stop utilizing some of these features such as the netflow and syslog services so that our network monitoring piece was functional. We've since replaced What's Up Gold for the netflow and syslog functions with other products and are considering replacing the product completely. > > We've been using What's Up Gold for more than 15 years, and at this time we're considering replacing the product with something that has better support and is more stable and functional. ----- ### "Easy to configure, customize and implement" — 4.0/5 > **Craig** | *1 November 2020* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Ability to setup proactive alerts based upon custom application monitors, to provide notification to key support individuals of critical process failures. > > **Cons**: Web interface can sometimes be slow and/or require clearing cache and refreshing. > > Wonderful product and reasonably priced compared to other commercial solutions. ----- ### "Provides Well Rounded View" — 5.0/5 > **Steve** | *9 February 2021* | Banking | Recommendation rating: 10.0/10 > > **Pros**: Scanning ping-able assets to monitor for status, uptime, performance is extremely helpful to the IT team and allows us to be proactive instead of reactive. > > **Cons**: I would like to see or learn how I can more easily configure multiple assets with performance, active, and passive monitors. > > We are currently enjoying the benefits of using WUG. ----- Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.com.au/software/161635/whatsup-gold?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/161635/whatsup-gold) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data