About When I Work
When I Work pricing
When I Work does not have a free version but does offer a free trial. When I Work paid version starts at USD 1.50/month.
Alternatives to When I Work
When I Work Reviews
Feature rating
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
it is ok to use
As an employee, it was okay to use and made it easy to have conversations about work or other matters. I did not have any issues to use it
Pros
It reminds me of my shift that I like and it's easy to remember. If there are any changes to the information regarding the work, it notifies me quickly.
Cons
It frequently reminds me of something I don't like. Sometimes, if the owner doesn't change or remove me from a shift, it keeps emailing me about it.
Response from When I Work
Hi Saemi, thank you for taking the time to review our app!
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
When I Work Review
Overall, employers and employees appreciate the ease of usage and simplicity.
Pros
I like the ease of scheduling (including copying schedules from one week to the next), as well as being able to view employee's time submitted and notices when there is overtime. I also appreciate the integration with Gusto, our payroll service.
Cons
Sometimes there is a lot of detritus and repeated shifts that shouldn't be.
Alternatives Considered
GustoReasons for Switching to When I Work
We haven't decided to continue yet, we are still investigating.Response from When I Work
Hello Heather - Thank you for utilizing When I Work and for reviewing our application. We love hearing your praise and feedback!
- Industry: Veterinary
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
When I Work- the good and the bad
Good platform but needed more versatility
Pros
The scheduling module had good templates and an easy setup for documenting pto
Cons
The platform was limited for employee documentation
Alternatives Considered
PaylocityReasons for Switching to When I Work
Smaller staff at that time, didn't need as many functionsResponse from When I Work
Hi Ashli, thank you for taking the time to rate us! Your feedback is certainly valued and will be extremely helpful to our team! Please reach out if you ever have any questions!
- Industry: Health, Wellness & Fitness
- Company size: 5,001–10,000 Employees
- Used Weekly for 6-12 months
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Review Source
When I Work Review
Overall, I find When I Work to be a helpful and up-to-date scheduling application, but I think there's some room for improvement in regard to how the homepage is set up.
Pros
I think that When I Work has a very visually appealing and user-friendly app. It's clear and easy to see what shifts are available if someone is interested in picking one up. When I Work also sends helpful notifications to remind someone when their shift is that day.
Cons
When you first open When I Work as a user, you're immediately on the "available shifts" tab. While this is a great method of trying to get staff to see what shifts are available to them for pickup, this setup leads to confusion. I would much prefer the main page on When I Work to show someone their current shifts, and the next tab over show them available shifts.
Response from When I Work
Hi Erin,
Natalie here with the Customer Care team at When I Work! Thank you for taking the time to leave this excellent feedback. We're happy to hear that your team has been making good use of the OpenShift feature, and that the schedule reminders have been helpful for them.
We also appreciate your feedback regarding the Available Shifts card on the mobile Dashboard. I can see how it'd be useful to customize where that information appears, and we're always looking for ways to improve the app. If you have any additional questions or concerns to share, don't hesitate to reach out to us at https://help.wheniwork.com/submit-a-ticket/ - we're here to help in any way we can.
Best,
Natalie
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Easy program to use
Used it to manage 30 employees schedule for animal care.
Pros
Easy app based program that is very user friendly
Cons
This program has been easy to use. The feedback from the help has been good. May be nice to have settings that can be changed in part of the program and not other parts as we have several departments use it and it would be nice to be able to change things per deparment
Alternatives Considered
7shiftsReasons for Switching to When I Work
Price but now the organization uses 7 shifts instead of when I work. I personally liked when I work more then 7 shifts but it was not my chioice.Response from When I Work
Hi Tessa, thank you for taking the time to rate us! Your feedback is certainly valued and will be extremely helpful to our team! Please reach out if you ever have any questions!
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