---
description: Review of Business Manager 365 Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Business Manager 365 | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [Business Manager 365](/software/162322/business-manager-365)

# Business Manager 365

Canonical: https://www.softwareadvice.com.au/software/162322/business-manager-365

> Business Manager 365 is an on-premise and cloud-based solution that allows organizations to streamline various business operations including project management, IT ticketing, customer relationship management (CRM), enterprise resource planning (ERP) and more. HR professionals can use the platform to approve time-off requests, track employees' clock-in/out timings and provide performance reviews.


Key features include task management, barcode scanning, regulatory compliance, change order management and progress billing. Managers can store electronic documents in the database and generate reports related to business expenses, employee attendance, billable time and service tickets. Additionally, it lets users track expiring leases, licenses or warranties, manage inventory and streamline procurement processes.


Business Manager 365 offers integration with Microsoft Outlook, which enables organizations to receive alerts about ticket escalations and view upcoming appointments on the calendar. Pricing is based on selected deployment and support is extended via phone, email and other online measures.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Liberty One Software
- **Founded**: 2002

## Commercial Context

- **Starting Price**: USD 9.95
- **Pricing model**: Per Feature
- **Pricing Details**: Business Manager 365 pricing plans are based on the selected deployment, as outlined below:
Cloud-based-
•   Field Personnel: $9.95 per month, $7.95 per month (billed annually)
•   Office Staff: $14.95 per month, $12.95 per month (billed annually)
•   Power User: $19.95 per month, $17.95 per month (billed annually)
•   Administrator: $29.95 per month, $27.95 per month (billed annually)


On-premise-
Contact Liberty One Software for pricing information
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Alerts/Escalation
- Customer Database
- Customisable Branding
- Knowledge Base Management
- Macros/Templated Responses
- Performance Metrics
- Reporting/Analytics
- Self Service Portal
- Third-Party Integrations
- Ticket Management

## Integrations (1 total)

- Microsoft Outlook

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)

## Category

- [Help Desk Software](https://www.softwareadvice.com.au/directory/4160/help-desk/software)

## Alternatives

1. [Zendesk Suite](https://www.softwareadvice.com.au/software/26892/zendesk-talk) — 4.4/5 (4072 reviews)
2. [Milvus](https://www.softwareadvice.com.au/software/246233/milvus) — 4.8/5 (298 reviews)
3. [Freshdesk](https://www.softwareadvice.com.au/software/110247/freshdesk) — 4.5/5 (3408 reviews)
4. [LiveAgent](https://www.softwareadvice.com.au/software/109980/liveagent) — 4.7/5 (1753 reviews)
5. [BeyondTrust Remote Support](https://www.softwareadvice.com.au/software/127126/bomgar) — 4.6/5 (2009 reviews)

## Reviews

### "Building our business" — 5.0/5

> **Scott** | *19 January 2017* | Computer Networking | Recommendation rating: 10.0/10
> 
> **Pros**: Traditionally technology outsourced companies struggle to grow this software has allow us to grow and control cost and given us insights into many areas of our business that we have struggled with over the years.
> 
> **Cons**: It does need a visual facelift which I know they are working on, but it is amazing software.
> 
> This software has provided us with outstanding insight into our business, help us overcome many traditional business issues and provides us with day to day management that helps us reduce costs and grow our business.

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### "Business Manager 365" — 5.0/5

> **Nelisiwe** | *9 November 2021* | Utilities | Recommendation rating: 9.0/10
> 
> **Pros**: Management of tasks, a reminder about the tasks due date, storage of electronic documents. Reminder about upcoming appointments from outlook. Allows control costs that give insight to most areas of the business
> 
> **Cons**: It does not need a facelift since it is best and user friendly
> 
> Make my work-life simple because it manages the data I provide, especially the task constant reminders. Ensure effective work delivery

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/162322/business-manager-365)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/help-desk/business-manager-365-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/162322/business-manager-365> |
| en-GB | <https://www.softwareadvice.co.uk/software/162322/business-manager-365> |
| en-IE | <https://www.softwareadvice.ie/software/162322/business-manager-365> |
| en-NZ | <https://www.softwareadvice.co.nz/software/162322/business-manager-365> |

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