--- description: Review of Shortcut Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Shortcut | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Issue Tracking Software](/directory/4318/issue-tracking/software) > [Shortcut](/software/164467/clubhouse) # Shortcut Canonical: https://www.softwareadvice.com.au/software/164467/clubhouse Page: 1 / 16\ Next: [Next page](https://www.softwareadvice.com.au/software/164467/clubhouse?page=2) > Shortcut is a cloud-based project management platform that helps small to large enterprises manage tasks and streamline communication between team members. It enables users to create Stories that comprise of features, bugs or chores, and add attachments or descriptions in tasks. Key features of Shortcut include customizable templates, collaboration, reporting, labeling, an activity feed and feedback management. Managers can use Kanban boards to view live updates on tasks and add new stories on the board using a drag-and-drop interface. Shortcut has seamless integrations with various third-party applications such as Figma, Slack, GitHub, Bitbucket Cloud, Marker.io, Clockify and more. Pricing is available on monthly and annual subscriptions and support is extended via documentation, email and other online measures. > > Verdict: Rated **4.6/5** by 363 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 363 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Shortcut - **Location**: New York, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: USD 8.50 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: 14-day free trial, after which pricing is as follows: Billed annually: Free (1 - 10 users): $0 per month Team: $8.50 per user per month Business: $12 per user per month Enterprise: Request a demo via website Billed monthly: Free (1 - 10 users): $0 per month Team: $10 per user per month Business: $16 per user per month Enterprise: Request a demo via website - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, Colombia, Costa Rica, Denmark, Finland, France, Germany, Hong Kong SAR China, Hungary, Iceland, India, Ireland, Italy, Japan, Luxembourg and 15 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Agile Methodologies - Alerts/Escalation - Alerts/Notifications - Assignment Management - Audit Trail - Backlog Management - Bug Tracking - Bug/Issue Capture - Charting - Client Portal - Collaboration Tools - Customizable Templates - Dashboard - Data Visualization - Drag & Drop - Email-to-Task Conversion ## Integrations (16 total) - Bitbucket - Box - BugSnag - Clockify - Dropbox Business - GitHub - GitLab - Google Calendar - Luciq - Rollbar - Sentry - Slack - TestLodge - TestMu AI - Zapier ... and 1 more integrations ## Support Options - Email/Help Desk - 24/7 (Live rep) - Chat ## Category - [Issue Tracking Software](https://www.softwareadvice.com.au/directory/4318/issue-tracking/software) ## Related Categories - [Issue Tracking Software](https://www.softwareadvice.com.au/directory/4318/issue-tracking/software) - [Bug Tracking Software](https://www.softwareadvice.com.au/directory/4721/bug-tracking/software) - [Online Project Management Software](https://www.softwareadvice.com.au/directory/436/web-based/software) - [Project Management Software](https://www.softwareadvice.com.au/directory/4430/project-management/software) - [Task Management Software](https://www.softwareadvice.com.au/directory/1412/task-management/software) ## Alternatives 1. [Jira](https://www.softwareadvice.com.au/software/4315/jira) — 4.4/5 (15312 reviews) 2. [GitHub](https://www.softwareadvice.com.au/software/397820/github) — 4.8/5 (6155 reviews) 3. [Zoho Projects](https://www.softwareadvice.com.au/software/392421/zoho-projects) — 4.5/5 (856 reviews) 4. [Asana](https://www.softwareadvice.com.au/software/5576/asana) — 4.5/5 (13547 reviews) 5. [Mattermost](https://www.softwareadvice.com.au/software/404256/mattermost) — 4.4/5 (168 reviews) ## Reviews ### "Easy to use" — 5.0/5 > **Tanya** | *9 March 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Shortcut has been helpful for cross functional collaboration amongst our teams. It's helped us to track feature requests, bugs and more. > > **Cons**: Not a con, but I just have a hard time switching over to call it Shortcut and still call it Clubhouse all the time. ----- ### "Took of our Trade" — 5.0/5 > **Josh** | *4 November 2021* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Shortcut does a great job allowing us to manage all facets of our product and being multiple teams together for what is most important, client and end user satisfaction. It follows standard agile flow but allows flexibility where engineers and non-engineers can use it alike. We also utilize their API for templates epics and stories and it is great to work with. Support team and client success managers have been a pleasure to work with when we’ve had conversations. They always are able to handle a situation or get us in touch with someone who can. Lastly the product is always evolving and they are very transparent through their website and slack channel of what is coming next to make your life better\! > > **Cons**: Some things were less flexible such as naming conventions and required fields on stories/epics, but these are getting worked out over time (for ex projects are not required any more) > > One spot for all teams to work together for client success is always going to be a win for a team. ----- ### "Short may be an overstatement for shortcut" — 3.0/5 > **Kirsty** | *10 November 2021* | E-Learning | Recommendation rating: 6.0/10 > > **Pros**: This is an adequate task management/tracking software. It has a fantastic Zendesk integration and multiple customizable fields. It also boasts decent search and filtering functions but it isn't particularly user-friendly and filling out all the fields that make it function well takes a great deal of time (hence the title of this review). > > **Cons**: There are no AI/smart suggestions for related epic/team fields so every time you make a new ticket you have to search through them by scratch. They also don't offer a great tag database or tag definitions so you have to create naming conventions separately offline. You also can't use rich text in story descriptions. ----- ### "Clubhouse is all the software project management you need without the clutter and noise" — 5.0/5 > **De Ville** | *2 December 2019* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: - Clean user interface - Fast search - Continuously adding of new, useful features - Great integrations - Free for teams of up to 10 users > > **Cons**: - This is mostly me nitpicking, but I'd say reporting. It has been improving over time though. - It would also be great if there was a tool for simplifying backlog grooming > > Clubhouse has been a game-changer for us since we migrated from JIRA. We looked for something that was more lightweight, but still afforded us all the features we need to track our software projects. This is exactly what Clubhouse delivered, and more. I love the fact that Clubhouse gives you everything you need to track a project from the granularity of a sub-task, all the way up to milestones. This makes it easy to distinguish the forest from the trees, and present the relevant story to stakeholders at different levels. We haven't regretted the move to Clubhouse for a single moment, and we're always delighted with the new features that are regularly released. Simply put, Clubhouse gets out of your way very quickly and lets you get on with your actual goal: creating great software. ----- ### "Shortcut (formerly Clubhouse) is a great task management tool for development teams" — 5.0/5 > **Thomas** | *8 November 2021* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: Before switching to Shortcut, we used Jira. While Jira has plenty of features, we found it a bit cumbersome and the performance of the interface was atrocious (everything single task was incredibly slow, even the most basic activities had a noticeable delay). The first major benefit we saw with Shortcut was the speed of interaction - instead of waiting for the interface to catch up, we could just log in and get things done. The integrations with various source control platforms (we use the Gitlab integration) also helps keep task statuses up to date without even having to open the web interface. Overall the speed of the interface and the available integrations lead to a feeling that Shortcut never "gets in our way". > > **Cons**: We started out paying for Shortcut (when it was still called Clubhouse), but were soon switched to a free plan without even having to ask. Although this was a nice gesture on their part, they then released a beta of their new product called Write. This beta is only available for paying users, which is understandable, but having been moved to a free plan meant we couldn't access it. This isn't a major issue, but starting our subscription back up would require going through the approval process with our accounting department again so we've just stayed on the free plan without access to Write so far. ----- Page: 1 / 16\ Next: [Next page](https://www.softwareadvice.com.au/software/164467/clubhouse?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/164467/clubhouse) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data