--- description: Review of Hostaway Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Hostaway | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Property Management Software](/directory/150/rental-property-management-software/software) > [Hostaway](/software/165334/hostaway) # Hostaway Canonical: https://www.softwareadvice.com.au/software/165334/hostaway Page: 1 / 66\ Next: [Next page](https://www.softwareadvice.com.au/software/165334/hostaway?page=2) > Trusted by 20,000+ property managers worldwide, Hostaway is an industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. Hostaway brings everything together for greater efficiency and faster growth. Grow your business, manage all reservations, automate guest communication, sync listings across channels like Airbnb and Vrbo, and boost direct bookings from one unified platform, saving you up to 60 minutes per reservation. What You Can Do With Hostaway: \*Grow and manage bookings across major channels (Airbnb, Vrbo, Booking.com, Google) \*Real-time sync on availability, pricing, and calendars across all connected channels. \*Manage all reservations and conversations in one unified inbox. \*Automate 93% of repetitive guest communication with AI Replies. \*Increase earnings by 25%+ with Dynamic Pricing. \*Track performance with advanced reporting and insights. \*Self-serve Owner Portals and automated statements for professional, transparent owner reporting \*Connect your 200+ tools through powerful integrations. \*Create or connect your own direct booking website to cut OTA commissions Everything works together, so you don’t have to. Why Hosts Choose Hostaway: Built for property managers and hospitality brands scaling from 5 to 500+ properties, Hostaway grows with you. Knowing that 24/7 hospitality needs immediate assistance, Hostaway provides: \*Award winning 24/7 phone support, with help always a call away. \*A comprehensive Help Center for self-service. \*A 97%+ customer satisfaction rating. \*Global, multi-language team coverage for local understanding. When something matters, you get real help, fast. Get Started: Get Hostaway and experience a smarter way to manage your vacation rental business, one that’s built to scale with you. > > Verdict: Rated **4.8/5** by 1623 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 1623 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Hostaway - **Location**: Helsinki, Finland - **Founded**: 2015 ## Commercial Context - **Pricing Details**: The pricing options are based on monthly or annual subscriptions. Contact Hostaway for a customized pricing plan based on the size of the business. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Czech, Danish, Dutch, English, Finnish, French, German, Greek, Italian, Portuguese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize and 199 more ## Features - API - Access Controls/Permissions - Accounting - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Availability Indicator - Availability Management - Billing & Invoicing - Billing Rate Management - Booking Management - Booking Notes - Built-in Accounting - CRM - Calendar Management - Calendar Sync - Campaign Management - Catering Management - Channel Analytics ## Integrations (59 total) - AIPEX - Akia - Asana - AutoRank - Autohost - BeHome247 - Beyond - Boostly - Boostly - Breezeway - ChargeAutomation - Chekin App - CloudBooks - Doinn - Duve ... and 44 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Property Management Software](https://www.softwareadvice.com.au/directory/150/rental-property-management-software/software) ## Related Categories - [Channel Management Software](https://www.softwareadvice.com.au/directory/256/channel-management/software) - [Holiday Rental Management Software](https://www.softwareadvice.com.au/directory/4545/vacation-rental/software) - [Hotel Management Software](https://www.softwareadvice.com.au/directory/4504/hotel-management/software) - [Online Booking Systems](https://www.softwareadvice.com.au/directory/432/reservation/software) - [Hotel Channel Management Software](https://www.softwareadvice.com.au/directory/4345/hotel-channel-management/software) ## Alternatives 1. [Guesty](https://www.softwareadvice.com.au/software/418418/guesty) — 4.6/5 (1031 reviews) 2. [Buildium](https://www.softwareadvice.com.au/software/1154/buildium-property-manager) — 4.5/5 (2236 reviews) 3. [Jurny](https://www.softwareadvice.com.au/software/347134/jurny) — 4.5/5 (45 reviews) 4. [ResMan](https://www.softwareadvice.com.au/software/422601/ensoware-resman) — 4.6/5 (602 reviews) 5. [Innago](https://www.softwareadvice.com.au/software/39547/innago) — 4.9/5 (540 reviews) ## Reviews ### "Streamlined Management with Room for Customization" — 5.0/5 > **Garret** | *27 August 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Comprehensive channel management: Syncing calendars, listings, and pricing across major platforms (Airbnb, VRBO, Booking.com) works reliably without double-booking issues. All-in-one automation: The messaging automation and guest management tools save significant time on daily administrative tasks. Exceptional human customer support: The support team is remarkably knowledgeable, responsive, and easy to deal with. A special shoutout to \[sensitive content hidden\], who was incredibly helpful and clearly knows the product inside and out. User-friendly interface: Navigation and central dashboard give a clear snapshot of operations at a glance. > > **Cons**: Learning curve: Initial setup and configuration take time to get everything aligned properly. Mobile app limitations: While functional, the mobile app lacks a few advanced features available on the web version. > > Hostaway has streamlined vacation rental operations by centralizing messaging, reservations, and distribution into a single platform. The standout customer support—especially team members like \[sensitive content hidden\]—makes navigating any issues straightforward. Once fully configured, it significantly cuts down manual workload, making it a reliable solution for managing multiple properties efficiently. ----- ### "Unparalleled service" — 5.0/5 > **Marco Antonio** | *6 August 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Great customer service and patience, Aki sat with me on the phone fixing a few reservations that had misplaced numbers and the wrong tax information,we went over 8 diferent reservations one by one on the same phone call and she was patient and attentive, also quick to solve the issues. > > **Cons**: Nothing to dislike, at one point on a different call I requested to speak with a specific person that had helped me before and was able to fix the issues that I explained, and they promptly sent her a message and she replied on an email eventhough shr was already out of the office, and we were able to talk the following day and fix all the issues I had with multiple reservations, service is top noch > > They have gone above and beyond what I would expect in customer service, only one word "Outstanding" ----- ### "Payment processing" — 5.0/5 > **Ashok** | *12 August 2026* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Mary was helpful and has experience in helping the customers. Hostaway has Channel integration and direct booking web site. > > **Cons**: Some times, specially on weekends it's hard to connect with onboarding specialist. Hostaway does't pay local parish taxes. ----- ### "Smooth Onboarding" — 5.0/5 > **Birkan** | *27 August 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Hostaway is very user-friendly and easy to navigate. The onboarding process was smooth and straightforward, and whenever we needed assistance, the support team was easy to reach and very responsive. > > **Cons**: One limitation we have experienced is when using Hostaway together with PriceLabs. It would be very helpful to have more flexibility to override single-night gaps directly, especially when managing short gaps between reservations. > > So far, I am very satisfied with my overall experience with Hostaway. The onboarding process was very smooth, and I was able to receive support quickly whenever I needed help. I would especially like to thank \[sensitive content hidden\] for his support and assistance throughout the onboarding process. ----- ### "Great software for large portfolios across multiple platforms" — 4.0/5 > **Verified Reviewer** | *8 September 2026* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Hostaway is a great hub for managing reservations from multiple platforms. I like that Hostaway allows you to import and export a listing to multiple platforms and edit those listings (along with rules, amenities, etc) all within the Hostaway platform. I also like that Hostaway allows for mobile access and that the calendar syncs across listing platforms. > > **Cons**: The mobile usage of Hostaway is sometimes difficult to navigate. Some features are not available on mobile, like creating owners’ stays or clicking on a property’s links to platform-specific listings. Additionally, sometimes Hostaway does not sync correctly, and will allow for bookings to be accepted despite a calendar block. I would also love for Hostaway to adopt better mother/child listing options - for example, we have one listing where guests can rent one unit, two adjoining units, or the entire building (three separate listings). While we are able to place the individual unit under the two adjoining units, we are then unable to place the two adjoining units under the listing for the entire building. > > I use Hostaway on a daily basis to manage reservations for 100+ short term vacation rentals across VRBO, Airbnb, and more, including on our own website. I mostly use Hostaway for the calendar view, creating direct reservations, and viewing guest messages. I would highly recommend Hostaway for anyone with a large portfolio. ----- Page: 1 / 66\ Next: [Next page](https://www.softwareadvice.com.au/software/165334/hostaway?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/165334/hostaway) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data