--- description: Review of Qminder Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Qminder | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Scheduling Software](/directory/4738/scheduling/software) > [Qminder](/software/166948/qminder) # Qminder Canonical: https://www.softwareadvice.com.au/software/166948/qminder Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/166948/qminder?page=2) > Qminder is a queue management and service intelligence software. It is designed to streamline the check-in process, track customer wait times, and analyze service efficiency. The software caters to a range of industries such as healthcare, government, education, retail, and banking. It helps businesses of all sizes optimize their operations and enhance the customer experience. Qminder's key features include a queue management system that allows businesses to manage, serve, and track customers across multiple locations. The software also offers service intelligence capabilities, enabling organizations to track service data and measure staff performance. Another feature is the appointment scheduling functionality, which allows businesses to easily receive bookings and manage changes in real-time. Qminder also offers a self-service check-in kiosk that transforms any iPad into a user-friendly check-in station. The Qminder API provides the flexibility to connect the software with other applications such as CRMs, support software, backend systems, or patient management apps. With its comprehensive suite of features and the ability to integrate with various platforms, Qminder empowers businesses to streamline their operations, enhance customer satisfaction, and make data-driven decisions. > > Verdict: Rated **4.8/5** by 93 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 93 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Qminder - **Location**: London, UK - **Founded**: 2011 ## Commercial Context - **Starting Price**: USD 429.00 - **Pricing model**: Per Feature (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Germany, Mexico, United Kingdom, United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Availability Management - Calendar Management - Confirmations/Reminders - Contact Management - Customer Database - Customer Experience Management - Customer History - Customisable Branding - Customisable Forms - Customizable Fields - Customizable Reports - Data Import/Export - Data Visualization - Document Management ## Integrations (9 total) - Acuity Scheduling - Gmail - Okta - OneLogin - Pipedrive - Slack - SurveyMonkey - Typeform - Zapier ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Scheduling Software](https://www.softwareadvice.com.au/directory/4738/scheduling/software) ## Related Categories - [Scheduling Software](https://www.softwareadvice.com.au/directory/4738/scheduling/software) - [Government Software](https://www.softwareadvice.com.au/directory/4240/government/software) - [Appointment Scheduling Software](https://www.softwareadvice.com.au/directory/4731/appointment-scheduling/software) - [Visitor Management Systems](https://www.softwareadvice.com.au/directory/4205/visitor-management/software) ## Alternatives 1. [Archie](https://www.softwareadvice.com.au/software/501022/Archie) — 4.9/5 (81 reviews) 2. [Vizito](https://www.softwareadvice.com.au/software/116376/vizito) — 4.7/5 (168 reviews) 3. [The Receptionist for iPad](https://www.softwareadvice.com.au/software/29773/the-receptionist-for-ipad) — 4.8/5 (328 reviews) 4. [Swiftlane](https://www.softwareadvice.com.au/software/330862/swiftlane) — 4.6/5 (88 reviews) 5. [Visitly](https://www.softwareadvice.com.au/software/66857/visitly) — 4.5/5 (48 reviews) ## Reviews ### "A great tool for enabling our clients to own their progress from the outset" — 4.0/5 > **Bonnie** | *7 June 2024* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: Great UI for our staff and the ability for our staff to message our clients while they wait. > > **Cons**: We wish the front end UI of the check in form was more customizable. > > Qminder is always very on top of things if we have an issue and we rarely have an issue. ----- ### "Great HIPAA compliant program" — 5.0/5 > **Jason** | *17 May 2025* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Really great program. Makes appointments much more efficient. Saves us so much time getting the customers information ahead of time. Extra perk that this service is HIPAA compliant > > **Cons**: The design isn’t quite as robust looking as other programs I’ve used. > > The user experience is quite easy and straightforward. Even our older patients who aren’t as tech savvy can use it ----- ### "Review 1" — 3.0/5 > **Nasrin** | *14 June 2023* | Government Administration | Recommendation rating: 4.0/10 > > **Pros**: Communication text box capability. It gives real time possibility to text to applicant. > > **Cons**: Access to settings, pages identifications and connections, activation methods of information on screen, design of website > > No satisfied in general lots of improvement opportunity to become user friendly ----- ### "Brilliant tool for queue management, probably the best on the market" — 5.0/5 > **Bogdan-Marian** | *5 February 2024* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: I do like that the software is getting always new features, is being updated and well maintained. > > **Cons**: In my two years experience using Qminder, I couldn't find anything wrong with it. All you need is a stable internet connection and the software will work smoothly. > > I am using this software to track and analyse data based on customer's visits. I do enjoy it since this is accurate, it does not have delays and it gives a very interactive and simplified way of using it. Although I used couple of queue management systems, I have never seen a product to be so user friendly and the availability to interact with the support team in seconds. ----- ### "Perfect for getting rid of physical lines and improving customer wait times." — 5.0/5 > **Dana** | *20 May 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: The key benefit of Qminder is its ability to turn waiting into a streamlined, digital experience, significantly boosting customer satisfaction. It also unburdens our agents from managing queues, letting them concentrate fully on assisting clients. With its intelligent routing, customers are always guided to the correct service station. > > **Cons**: This platform has been completely satisfactory for me; I can't find any negative aspects to mention. > > Qminder makes it easy for our customers to check in and get a spot remotely from their own phones, even before they arrive at the branch. What's more, the platform gathers key information about customer wait times, how long we spend serving them, the number of people we receive per hour, day, or service, and our team's productivity. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/166948/qminder?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/166948/qminder) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data