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# Phonexa

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> Phonexa is an enterprise-grade tracking software for performance, affiliate and partner marketing. The Phonexa Suite is the underlying tech that carries through the consumer lead and call lifecycle, helping performance marketing teams drive ROI for brands across affiliate, partner, and paid channels. Phonexa prioritizes outcomes-based marketing across customer interactions like clicks, calls, form submissions, website behavior, and more. Through its single operating solution, the Phonexa Suite gives D2C publishers, networks, agencies, and brands unprecedented access and control to campaigns, eliminates lack of transparency across lead generation, and automates processes. The Phonexa Suite allows clients to optimize frictionless customer acquisition efforts and analyze the sources that drive qualified pipeline. Phonexa’s global headquarters are based in Los Angeles with additional offices in the United Kingdom, Ukraine, and Canada. The company employs a staff of over 200. For more information, visit www.Phonexa.com.
> 
> Verdict: Rated **5.0/5** by 75 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 75 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Phonexa
- **Founded**: 2015

## Commercial Context

- **Pricing Details**: Phonexa offers three different pricing plans for its all-in-one suite for marketing automation for calls, leads, clicks, email, SMS, accounting, and more. &#10;&#10;U.S. Pricing&#10;Lite suite: starts at $250/month | $500 setup fee&#10;Premium suite: starts at $500/month | $1,000 setup fee&#10;Enterprise suite: starts at $1,000/month | $2,000 setup fee&#10;Custom: Book a demo to create your custom plan.&#10;&#10;U.K. pricing&#10;Lite suite: £250/month | £500 setup fee&#10;Premium suite: £500/month | £1,000 setup fee&#10;Enterprise suite: £1,000/month | £2,000 setup fee
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 34 more

## Features

- A/B Testing
- API
- Activity Dashboard
- Ad hoc Reporting
- Affiliate Management
- Archiving & Retention
- Automated Routing
- Automatic Call Distribution
- Autoresponders
- Behavior Analytics
- CAN-SPAM Compliance
- Call Center Management
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tagging
- Call Tracking

## Integrations (3 total)

- Google Ads
- Google Analytics 360
- Salesforce Sales Cloud

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Lead Generation Software](https://www.softwareadvice.com.au/directory/1674/lead-generation/software)

## Related Categories

- [Lead Generation Software](https://www.softwareadvice.com.au/directory/1674/lead-generation/software)
- [Marketing Automation Software](https://www.softwareadvice.com.au/directory/1686/automation/software)
- [Lead Nurturing Software](https://www.softwareadvice.com.au/directory/4229/lead-nurturing/software)
- [All-in-One Marketing Tools](https://www.softwareadvice.com.au/directory/4065/all-in-one/software)
- [VoIP Software](https://www.softwareadvice.com.au/directory/4508/voip/software)

## Alternatives

1. [Salesforce Sales Cloud](https://www.softwareadvice.com.au/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews)
2. [Meritto](https://www.softwareadvice.com.au/software/340562/comprehensive-admission-suite) — 4.6/5 (616 reviews)
3. [Zoho CRM](https://www.softwareadvice.com.au/software/392464/zoho-crm) — 4.3/5 (6964 reviews)
4. [noCRM](https://www.softwareadvice.com.au/software/29741/you-dont-need-a-crm) — 4.6/5 (489 reviews)
5. [ActiveCampaign](https://www.softwareadvice.com.au/software/5398/activecampaign) — 4.6/5 (2561 reviews)

## Reviews

### "Absolute Game Changer of a System" — 5.0/5

> **Mackenzie** | *1 May 2024* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Phonexa has been life altering for our business model; it's allowed us to seamlessly integrate our systems and processes to further grow our lead generation side. We love all of the live reporting features and customization Phonexa allows, as well as the fact that it's API-based. Our account management is also phenomenal; always willing to help and always courteous, they have 100% made the system that much better with their customer service. &#10;&#10;We use this service every day and could not imagine a better partner.
> 
> **Cons**: The only complaint I have is though Phonexa can fully integrate with anything via API, a developer is needed for setup and occasional maintenance.
> 
> It's been fantastic from system to service, we really don't have any complaints. Everything always works as it should and allows us to cater to our clients in a more streamlined way.

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### "Phonexa is the BEST\!\!" — 5.0/5

> **Tony** | *24 October 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Unmatched reporting, best staff to work with, very proactive
> 
> **Cons**: I don't really have anything negative to say about them
> 
> I only have great thing to say. They have been very helpful since day one of using their services

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### "New user - Phonexa" — 5.0/5

> **James** | *14 October 2022* | Financial Services | Recommendation rating: 8.0/10
> 
> **Pros**: Very intuitive software to use. Wide array of options, features, reports and analysis tools. Good levels of support offered throughout
> 
> **Cons**: Software does what we expect/need. Additional functionality was also added as we required. No concerns
> 
> Would recommend the software and support offered

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### "Exceptional support that sets Phonexa apart - overall a superior platform to the rest\!" — 5.0/5

> **Leo** | *20 November 2023* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: In our quest for software to enhance a vital aspect of our business, we explored numerous options, and without a doubt, Phonexa emerged as the clear frontrunner. Our initial conversation with \[sensitive content hidden\] was enlightening – he took the time to unravel the multitude of unique features the platform boasts (there are so many, it's hard to list them all\!). The onboarding process, spearheaded by \[sensitive content hidden\], our dedicated onboarding support contact, was seamless. \[sensitive content hidden\] went above and beyond to ensure our team could effectively leverage the system. Now, with \[sensitive content hidden\] from the Customer Success team, we continue to experience unparalleled responsiveness and a delightful collaboration.&#10;&#10;The attention and support we've received from Phonexa have been nothing short of astonishing. Monitoring our traffic and swiftly resolving any error hiccups for a prompt investigation became a breeze. Embarking on the journey with new software can be daunting, especially when you're accustomed to your existing system. Yet, Phonexa's user-friendly interface and the consistently competent, customer-focused team have made every step of this transition reassuring and gratifying. The integration builder is fantastic; it simplifies the entire integration process with buyers, and the advanced distribution feature (Ping-tree), which is included as part of the package, is just fantastic. Joining Phonexa isn't just a choice; it's a strategic decision that ensures a seamless and customer-centric experience at every turn.&#10;&#10;I am delighted to share that transitioning to Phonexa from our previous system stands out as a pivotal and wise business move. The decision to make this switch has proven to be a game-changer for us, solidifying Phonexa as the forefront choice in our business journey. Join the ranks of those who have made smart decisions – elevate your operations with Phonexa, where each move is a step towards enhanced efficiency and success.
> 
> **Cons**: Embarking on a fresh start with a new system demands an investment of time, as mastering the interface is a gradual process. However, under \[sensitive content hidden\] expert guidance on navigating the system, the time spent getting acquainted was not just worthwhile but surprisingly enjoyable. Kudos to the Phonexa team for transforming what is usually a daunting experience into a remarkably pleasant journey. Joining Phonexa isn't just an acquisition of a platform; it's an assurance that the learning curve is navigated with ease, turning challenges into opportunities for seamless growth.
> 
> In a few words, it's been absolutely brilliant and a breath of fresh air.

-----

### "Phonexa Product Review" — 5.0/5

> **Cristian** | *30 January 2024* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: Honestly, I really like the account manager that I work with.  \[sensitive content hidden\] is professional and he always makes himself available for a meeting to help my team address any needs that we have.  What I really like about \[sensitive content hidden\], is that he is actually present during the meetings, and you can tell that he actually cares to help educate and come up with a solution for what is needed.  I have worked with many account reps on different platforms and products and \[sensitive content hidden\] is one of the best account managers in overall quality and willingness to help.   He actually adds value as an account manager.
> 
> **Cons**: There really isn't much to dislike.  I am not the most tech savvy person, so the platform wasn't easy for me to figure out, but that is because I am useless when it comes to tech. &#10;However, my operations manager had a great time using it and I never heard him complain about the usage of the platform or any difficulty.   Overall, I really do not have any complaints.
> 
> I really enjoyed my time with Phonexa.  As mentioned, my account manager was great and so was the supporting team members.  We always had help available and never felt like we were left alone to figure things out which in my opinion is the most important need when running a business and you have to fix things on the fly.  We had a great experience, and I would recommend Phonexa to anyone that asked me if it was a good idea to use the service.

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