--- description: Review of Dr. First Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Dr. First | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Community and Federally Qualified Health Centre Software](/directory/3/community-health-center-software/software) > [Dr. First](/software/1683/drfirst-rcopia-mu-medical) # Dr. First Canonical: https://www.softwareadvice.com.au/software/1683/drfirst-rcopia-mu-medical Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/1683/drfirst-rcopia-mu-medical?page=2) > DrFirst, the medication management leader in the industry for over 21 years pioneered EPCS with DEA, myBenefitCheck (Real-Time Benefit Check), and artificial intelligence in the field of medication management. DrFirst is always innovating, evolving and diversifying while staying hyper focused on improving patient safety and health outcomes. DrFirst addresses care coordination gaps that lead to readmissions and ADE’s that negatively impact Star Ratings and patient outcomes. DrFirst enables care team collaboration and patient connectivity including telehealth outside the hospital walls without the need to download an app or sign into a portal. As a result, DrFirst customers have experienced an 85% improvement in clinicians to physician communication and a 70% improvement in communication with clinicians to patients/caregivers resulting in less readmissions and better patient care. > > Verdict: Rated **2.4/5** by 26 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **2.4/5** | 26 Reviews | | Ease of Use | 2.9/5 | Based on overall reviews | | Customer Support | 2.2/5 | Based on overall reviews | | Value for Money | 2.3/5 | Based on overall reviews | | Features | 2.6/5 | Based on overall reviews | | Recommendation percentage | 30% | (3/10 Likelihood to recommend) | ## About the vendor - **Company**: Dr. First ## Commercial Context - **Starting Price**: USD 799.00 - **Pricing model**: Per Feature - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Drug Reference Database - E-Prescribing - EDI - EMR/EHR - EPCS Compliant - Electronic Prior Authorization - For Psychiatrists - Formulary Management - Healthcare Compliance - Medication Alerts/Warnings - Medication History - Medication Management - Monitoring - Online Refills - Patient Engagement Software - Patient Records Management - Practice Management - Prescription Processing - Prescription Renewal - Reminders ## Support Options - 24/7 (Live rep) ## Category - [Community and Federally Qualified Health Centre Software](https://www.softwareadvice.com.au/directory/3/community-health-center-software/software) ## Related Categories - [Community and Federally Qualified Health Centre Software](https://www.softwareadvice.com.au/directory/3/community-health-center-software/software) - [Web-Based EHR Software](https://www.softwareadvice.com.au/directory/120/web-based-emr-software/software) - [Psychiatry Electronic Medical Records Software](https://www.softwareadvice.com.au/directory/178/psychiatry-emr-software/software) - [Urology EMR Software](https://www.softwareadvice.com.au/directory/13/urology-electronic-medical-records-software/software) - [iPad EMR Software](https://www.softwareadvice.com.au/directory/14/tablet-pc-emr-medical-software/software) ## Alternatives 1. [RXNT](https://www.softwareadvice.com.au/software/26627/rxnt-emr) — 4.3/5 (495 reviews) 2. [DocVilla](https://www.softwareadvice.com.au/software/246945/docvilla) — 5.0/5 (74 reviews) 3. [Treat](https://www.softwareadvice.com.au/software/410573/treatrx) — 4.4/5 (73 reviews) 4. [Tebra](https://www.softwareadvice.com.au/software/1329/kareo-billing) — 3.9/5 (1360 reviews) 5. [athenaOne](https://www.softwareadvice.com.au/software/1106/athenacollector-athenaclinicals) — 3.8/5 (907 reviews) ## Reviews ### "Best web based precription authorization software" — 5.0/5 > **Randy** | *9 October 2018* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Makes it quite easy to write prescriptions for your patients. No more lost prescriptions by patients, no phone calls from the pharmacy trying to decipher your handwriting. Makes it quite easy do refills. Mobile app is very easy to use. Ask for a multiyear discount when subscribing. Lots of free training to use software. > > **Cons**: The cost to port all the patient info is somewhat expensive, and does not include new patients. Other than that, it is a good product. ----- ### "Industry Standard" — 5.0/5 > **Verified Reviewer** | *12 June 2022* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: Dr. First is easy to use for prescribing and for checking the controlled substance database. > > **Cons**: Dr. First does what it needs to do. My next request would be to integrate checking controlled medication databases from neighboring states, which we need to do in my practice. > > Dr. First is intuitive and makes using e-prescribing easy. ----- ### "Horrible-run away and don't use\!" — 1.0/5 > **Melanie** | *18 November 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Nothing at all. They failed to deliver what we needed and fail to reimburse us for the cost of something that doesn't work > > **Cons**: Our experience with this company has been deeply disappointing. We paid a significant amount of money for their e-prescribing services, specifically to support DEA-required features. Despite repeated requests and multiple attempts to resolve the issue, they never provided the necessary components for us to issue controlled substance prescriptions as promised. We reached out many times seeking clarification and support, but the problems were never fixed. Ultimately, we had no choice but to switch to another provider in order to meet our clinical and legal responsibilities. Even after the service was never delivered as contracted, we were informed that we could not receive a refund. This has been a costly and frustrating experience, and I cannot recommend this company to other practices seeking reliable e-prescribing support. ----- ### "EPCS Gold, the gift that keeps on taking." — 1.0/5 > **Scott** | *13 July 2024* | Medical Practice | Recommendation rating: 0.0/10 > > **Pros**: In the end, the scheduled medications are sent. > > **Cons**: The process is repetitive and inefficient. You have to select the medications to be sent by EPSC Gold/Dr. First, and then once in EPSC Gold, you have to select them again, one at a time. Then you have to enter a unique password, and then you have to enter a 6-digit passcode from Symantic VIP that changes every 30 seconds. My previous EHR used ID.me to verify identity to send scheduled meds. You selected the meds, once, clicked once to enter the password (which was held by the EHR for rapid access) and then a bar popped up on my phone, tapped it, and done/Rx's gone. Dr. First's EPCS Gold is much more tap and click intensive. It may have impressed providers coming to electronic to paper, in 2013, when is was released. But compared to the competitors now, it's antiquated. > > Compared to other products in this space, it is the least efficient and most frustrating. If you are assessing and EMR/EHR that uses Dr. First, be sure to dig deep into the process as part of your product investigation to see the full process and know what you are getting into. The product better be excellent otherwise to justify the inefficiency of Dr. First EPSC Gold. ----- ### "Dr. First is difficult and cumbersome with limited support; find any other system" — 1.0/5 > **Dave** | *2 September 2024* | Hospital & Health Care | Recommendation rating: 1.0/10 > > **Pros**: Electronic prescribing is required in our state and this system works (with difficulty) in getting a rx to the pharmacy. > > **Cons**: The system is cumbersome and redundant. The addition of the one-time verification code is crippling and now requires an emailed verification code with every single log in. Imagine logging in to write 20-30 presriptions per day (we all do) and there is a requirement to check your email. Then once on you have two factor identification, endless boxes to check about warnings and doses and "did you know you prescribed..", etc... These systems are just additional crazy-makers that will push more and more physicians out. And to add insult to injury we are forced to pay for these systems. > > Painful. Almost every day is painful. Almost nothing works efficiently nor benefits our practice. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/1683/drfirst-rcopia-mu-medical?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/1683/drfirst-rcopia-mu-medical) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data