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About Chartbeat
Chartbeat is a suite of content analytics tools for online publishing teams across the globe. It is designed to improve audience engagement and loyalty by helping teams make informed editorial decisions. To easily pull traffic data into Chartbeat, it can be integrated with Facebook Instant Articles, Google, AMP, and other apps.
Chartbeat provides multiple types of dashboards to break down audience data. With the real-time dashboard, teams can filter by location, traffic source, device type, and more. The historical dashboard can be used to evaluate content performance, KPIs, and trends over time. Chartbeat's video dashboard shows how viewers interact with video content. Additionally, teams can access optimization tools, including a heads up display, headline testing, and image testing.
Pricing information is provided by Chartbeat. Support is available via an online help center, documentation, and other resources.
Chartbeat pricing
Chartbeat does not have a free version but does offer a free trial.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes
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Chartbeat Reviews
Feature rating
5 reviews of 16
View all reviews
Verified Reviewer
- Industry: Information Technology & Services
- Company size: 5,001–10,000 Employees
- Used Weekly for 6-12 months
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Review Source
5
Reviewed on 19/08/2024
Real-Time Analytics
Pros
I love how Chartbeat provides real-time analytics. It helps me understand my audience's behavior instantly, allowing me to make quick content decisions.
Cons
The downside is that the interface can be overwhelming at first and requires some time to get used to.
Verified Reviewer
- Industry: Publishing
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 11/12/2021
Best real-time Web Analytics period
We use chartbeat for real-time traffic analysis. It helps us understand what assets we're wining on, which need to be improved and even helps us determine more content to write based off what does well.
Pros
The ease of use and segmentation in real-time help us truly understand our audience, reach and when it's time to freshen articles.
Cons
I can't find much to complain about. It's a bit costly and some of our teams can't afford it.
Verified Reviewer
- Industry: Publishing
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 12/10/2021
Easy, powerful A/B testing
Pros
I love how easy it's been to integrate this into our website and use it to do a/b testing on pieces even after they're published. The testing widget is very intuitive and supports a large number of variants.
Cons
It'd be amazing if we could eliminate CERTAIN variants while they're testing without canceling the entire test. That way the remaining, stronger variants can finish faster. Adding variants mid-test could be nice too potentially but is probably a lot trickier to do/get good results for.
William
- Industry: Online Media
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
5
Reviewed on 12/10/2021
Chartbeat in the news
Overall, we're able to see how well stories are doing on our news site and it helps the digital team to understand what might do well and should be a higher priority.
Pros
Analytics on where traffic is coming from and how much. It's helpful to see that a story is gaining traction to know to get a video in there before it airs on TV. The ability to look at other news stations in our company across the state, region and even the country is a great asset to fin trending topics.
Cons
Not much to say here. It does however seem that when there are multiple authors on a story/post, Chartbeat doesn't factor them into the individual's overall views. Nothing major, just a bit of a nuisance some days.
Cameron
- Industry: Sports
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
5
Reviewed on 12/05/2022
Chartbeat beats ahead of Google Analytics
This overall experience with Chartbeat has taken us off Google Analytics (not completely but close).
Pros
The real-time dashboard is far superior to GA and also the reporting structure sent to my email on my frequency of choice on a per-author basis is the best feature it has
Cons
The understanding of the differences to Google Analytics was difficult at first but the description and new FAQ answers helped assist that – nothing I don't like!
