--- description: Review of FieldEdge Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: FieldEdge | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Field Service Mobile Apps](/directory/1875/mobile-app/software) > [FieldEdge](/software/168526/fieldedge) # FieldEdge Canonical: https://www.softwareadvice.com.au/software/168526/fieldedge Page: 1 / 14\ Next: [Next page](https://www.softwareadvice.com.au/software/168526/fieldedge?page=2) > FieldEdge is a cloud-based field service management solution for home service contractors in fields including HVAC, plumbing, electrical and more. The field service platform allows businesses to manage business operations remotely with features including customer service, scheduling and dispatch, invoicing, service agreement creation, customer history tracking, customized reports and analytics and more. The dispatch board feature provides users with suggestions for work order management and service call assignment based on the technician’s skill set and expected location at the time of the job. In addition, FieldEdge helps streamline and automate the billing and scheduling of services. It offers integration with QuickBooks. FieldEdge also comes with a native mobile app for technicians that allows techs to access their items, tasks, services and materials on-the-go. The app also features a customizable price book that helps techs present different pricing options to customers which enable businesses to manage revenue generated. Support is offered via email, phone and through a blog for basic queries. > > Verdict: Rated **4.2/5** by 306 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 306 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Xplor Technologies - **Location**: Atlanta, US - **Founded**: 2009 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: FieldEdge has a contract-free monthly subscription pricing model. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Automated Scheduling - Automatic Backup - Billing & Invoicing - CRM - Calendar Management - Change Order Management - Chat/Messaging - Checklists - Client Portal - Collaboration Tools - Contact Database - Contract/License Management - Contractor Management - Cost Database - Cost Estimating - Credit Card Processing ## Integrations (15 total) - BrandBot - Broadly - Customer Lobby - Dispatch - Docusign - HVACBizPro - Mailchimp - Podium - QuickBooks Desktop - QuickBooks Online - ReviewBuzz - Sage Intacct - Twilio - Xplor Pay - pulseM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Field Service Mobile Apps](https://www.softwareadvice.com.au/directory/1875/mobile-app/software) ## Related Categories - [Field Service Mobile Apps](https://www.softwareadvice.com.au/directory/1875/mobile-app/software) - [Construction Software](https://www.softwareadvice.com.au/directory/4133/construction/software) - [Construction Management Software](https://www.softwareadvice.com.au/directory/1722/best-apps/software) - [Service Dispatch Software](https://www.softwareadvice.com.au/directory/411/service-dispatch/software) - [Plumbing Estimating Software](https://www.softwareadvice.com.au/directory/183/plumbing-estimating-software/software) ## Alternatives 1. [Jobber](https://www.softwareadvice.com.au/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews) 2. [FieldPulse](https://www.softwareadvice.com.au/software/109782/fieldpulse) — 4.6/5 (411 reviews) 3. [Housecall Pro](https://www.softwareadvice.com.au/software/7729/housecall) — 4.7/5 (2737 reviews) 4. [ServiceTitan](https://www.softwareadvice.com.au/software/155551/servicetitan) — 4.3/5 (325 reviews) 5. [BuildOps](https://www.softwareadvice.com.au/software/426830/buildops) — 4.5/5 (151 reviews) ## Reviews ### "Best decision we made 2 years ago\!" — 5.0/5 > **Beth** | *25 January 2019* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Ease of use. Reliability. Ability to customize like no other software out there. Consistently listening to their customers recommendations and updating. Best value for price\! > > **Cons**: If you can call it a con? We are busier than ever as it has streamlined so many ways we operated that we are able to mange our technicians much more efficiently\! > > We were using a very old software program with a lot of manual entry. We have been able to manage our technicians much more efficiently. Invoicing is streamlined. A lot of statistics we used to guess about are now tracked with FieldEdge-which is so important for growth\! We are able to see what advertising truly works and what is ultimately a waste of money and effort\! I looked into a lot of programs and have to say there isn't anything I regret about our decision\! And the icing on the cake is the customer service. Hands down best of any of the many companies I deal with on a daily basis. Responsive and thorough. They have also integrated with other platforms which is great for having everything in one place. Can't wait to see what they have in store next\! ----- ### "FieldEdge great for small to medium sized companies" — 4.0/5 > **Verified Reviewer** | *22 November 2019* | Construction | Recommendation rating: 7.0/10 > > **Pros**: Ease of learning curve on basic functions was very manageable scheduling is straightforward and can be accomplished with a few simple clicks researching a customers history is an integrated tool and very easy to navigate > > **Cons**: Overall the software seems a bit dated some features and functions many new estimating/scheduling software packages are implementing are not included such as text notifications for customers. > > Fieldedge helped streamline our company and operations substantially from our paper invoice and reporting previously. The basic functions were easy enough to train someone on in a day. Some of the more integral functions were a bit confusing and required technical help. The technical help for fieldedge is outstanding. ----- ### "Action Office Manager" — 5.0/5 > **Amy** | *21 March 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: I love how easy it is to use, and how easy it is for our technicians to use. > > **Cons**: When they make changes, they do not train their customers on the changes. > > I've had the best experience with FieldEdge. Anytime I have issues, their representatives are always quick to respond and help out. ----- ### "FieldEdge review" — 4.0/5 > **Chris** | *5 February 2025* | Mechanical or Industrial Engineering | Recommendation rating: 8.0/10 > > **Pros**: What i liked about FieldEdge the most is the easy to use design and functionality. > > **Cons**: What i liked the least about FieldEdge is there are still some bugs with the software that need to be fixed > > Overall my experience with FieldEdge was satisfactory. I was pleased with how it performed and it was relatively easy to use ----- ### "I AM SO SORRY" — 3.0/5 > **Ernie** | *19 September 2024* | Construction | Recommendation rating: 0.0/10 > > **Pros**: They offered features to help us evaluate performance and clients. > > **Cons**: Deceptive practices. We were told we would pay 2.7% using Clearent, FieldEdge's owners, but they charged us 3.4% right off the bat. They never admit to weaknesses in the program, but blame the user for not doing it right. Without empathy for our problems, they could not help us. See below for biggest disappointment. > > Deception from the beginning (see example below). We were promised at signing a rate of 2.7% for each credit card transaction. The merchant service provider, Clearent, their owner, charged us 3.4% right off the bat. We were promised a $100 discount for the term of the contract. Ten months into the lease they tried to remove that discount, but I caught them. Deceptive company. The sales person said we would not be required to use QuickBooks, a canned program with no customization. Instead we are paying $70 for QuickBooks, which we never use. Lousy program. We are mainly leaving because of all of the flaws and difficulty using the program experience by our technicians in the field and everyone else. Now see the worst example below. ----- Page: 1 / 14\ Next: [Next page](https://www.softwareadvice.com.au/software/168526/fieldedge?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/168526/fieldedge) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data