--- description: Review of franpos Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: franpos | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Retail Inventory Management Software](/directory/30/inventory-management-software/software) > [franpos](/software/16920/iconnect-pos) # franpos Canonical: https://www.softwareadvice.com.au/software/16920/iconnect-pos Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/16920/iconnect-pos?page=2) > iConnect is a cloud-based POS system that offers the option for mobility or can be docked as a fixed terminal. The solution is built for business owners and operators to handle multi-location businesses. It allows users to create a master account and add more locations to the solution. All store locations are also synced to the cloud that helps managers to access data and reports from a single account. Permissions settings enable owners to grant access to specific locations to different employees. iConnect provides point of sale and e-commerce features that enables users to make sales online and also in the store. Customers can also buy items at the store and have them shipped to their homes. It also offers inventory management, customer management, retail accounting, warehouse management and merchandise planning functionalities. iConnect offers native mobile apps for both Windows Phone and Apple iOS. Services are priced on a per location per month basis. Support is available via online help forum. > > Verdict: Rated **3.5/5** by 27 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.5/5** | 27 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 3.3/5 | Based on overall reviews | | Features | 3.5/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Likelihood to recommend) | ## About the vendor - **Company**: Franpos - **Location**: Santa Clara, US - **Founded**: 2009 ## Commercial Context - **Starting Price**: USD 199.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Contact Franpos for pricing details - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Appointment Scheduling - Automatic Re-ordering - Barcode/Ticket Scanning - Booth Rental Management - Campaign Management - Client Database - Commission Management - Confirmations/Reminders - Credit Card Processing - Customer Accounts - Customer Mobile App - Customer Surveys - Delivery Management - Discount Management - Electronic Payments - Electronic Signature ## Integrations (8 total) - Adobe Commerce - Avalara - Mailchimp - PayPal - QuickBooks Online Advanced - SAP Business One - Square Payments - Worldpay for Business ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Retail Inventory Management Software](https://www.softwareadvice.com.au/directory/30/inventory-management-software/software) ## Related Categories - [Retail Inventory Management Software](https://www.softwareadvice.com.au/directory/30/inventory-management-software/software) - [Sporting Goods POS Software](https://www.softwareadvice.com.au/directory/109/sporting-goods-store-software/software) - [Mobile Point of Sale Systems](https://www.softwareadvice.com.au/directory/1400/mpos/software) - [Retail Accounting Software](https://www.softwareadvice.com.au/directory/31/accounting-software/software) - [Tablet POS Systems](https://www.softwareadvice.com.au/directory/1451/tablet-pos/software) ## Alternatives 1. [Gofrugal](https://www.softwareadvice.com.au/software/19891/gofrugal-pos) — 4.4/5 (198 reviews) 2. [Square Point of Sale](https://www.softwareadvice.com.au/software/374161/square-register-pos) — 4.6/5 (3021 reviews) 3. [Clover](https://www.softwareadvice.com.au/software/61761/clover) — 3.8/5 (567 reviews) 4. [Lightspeed Retail](https://www.softwareadvice.com.au/software/1932/lightspeed-retail-pos) — 4.0/5 (975 reviews) 5. [Orisha Commerce](https://www.softwareadvice.com.au/software/418066/openbravo-professional-edition) — 4.6/5 (10 reviews) ## Reviews ### "PC vs iconnect" — 3.0/5 > **Larry** | *6 December 2016* | Food & Beverages | Recommendation rating: 9.0/10 > > **Pros**: Price and flexibility > > **Cons**: Some of the features that I would like are not available but I am working around them. > > I went from using a pc based pos to iconnect. It is great to be able to be away from my business and see how sales are going or to make changes with out being onsite. Their tech support has been wonder and responds quickly. The price can't be beat compared to the other cloud based systems I looked into. They are responsive to suggestions and willing to listen to my needs/wants. ----- ### "FranPOS Retail" — 4.0/5 > **Kristen** | *6 August 2019* | Retail | Recommendation rating: 3.0/10 > > **Pros**: Easy to find items on the register if the barcode does not scan. The loyalty program is great since it can also track receipts from prior purchases to know what the customer previously purchased. It can also set up text marketing. > > **Cons**: It does not automatically override discounts in order to give customer the best discount. Random items pop up on the screen when checking out a customer. The “hide keyboard” button doesn’t show up when creating a new gift card., > > I have not had any major issues with this program. It does a lot of updates that does not pertain to my business. ----- ### "Would not recommend this company to my worst enemy." — 1.0/5 > **Jess** | *15 January 2023* | Retail | Recommendation rating: 0.0/10 > > **Pros**: Can't pick one if I tried. Literally disappointed by every single feature of this company and it's software. > > **Cons**: -Online system and in store system disconnected almost daily causing chaos with lost orders and missing tickets. -None of the reports function the way they should and they didn't communicate or track properly across locations. -Customer service was a 1800 number where you would literally wait for hours on end (even though we were promised a dedicated support person). -Alleged universal loyalty and marketing malfunctioned all the time and sent out repetitive spam emails to our clients regularly. > > Imagine the worst possible software you have ever used in your life. That described my overall experience. ----- ### "Great Product\!" — 4.0/5 > **Tara** | *3 January 2019* | Retail | Recommendation rating: 6.0/10 > > **Pros**: I loved that this product has so many different features like payroll, scheduling employees and booking appointments. > > **Cons**: It took a bit to get used to but no issues otherwise. ----- ### "Easy to use and value for the money" — 4.0/5 > **Josephine** | *6 December 2016* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: Easy to use and good reporting functionality > > **Cons**: There are little glitches here and there but they can be bypassed on daily operations. > > It is overall very easy to use and the cost is very reasonable. They customized to the company's products and services and reports are very easy to pull. The only few things I have noticed that needs to be fixed are: - gift cards cannot put in dollar value if you are working from a computer / only works on iPad - Credit cards are not run with the program (it is separate so you have to click Outside Payments) - Customers created on a laptop may not be synced with the customers created on the iPad ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/16920/iconnect-pos?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/16920/iconnect-pos) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data