--- description: Review of Gmail Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Gmail | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Email Management Software](/directory/3433/email-tracking/software) > [Gmail](/software/171529/gmail) # Gmail Canonical: https://www.softwareadvice.com.au/software/171529/gmail Page: 1 / 538\ Next: [Next page](https://www.softwareadvice.com.au/software/171529/gmail?page=2) > Gmail is a cloud-based solution that helps businesses streamline communication across the organization via emails. It enables professionals to sort inbox messages into various categories and place emails into new tabs using a drag-and-drop interface. Using Gmail's confidential mode, businesses can set an expiration date for messages and secure information by preventing unauthorized access. Managers can create personalized accounts for employees and view the schedule of upcoming meetings on an in-built calendar. Additionally, it offers mobile applications for iOS and Android devices, which lets users manage multiple accounts and receive automated notifications regarding new emails. Gmail comes with an application programming interface (API), which allows organizations to modify the system and integrate it with various third-party systems. The product is available for free and support is extended via documentation > > Verdict: Rated **4.8/5** by 13423 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 13423 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Google ## Commercial Context - **Starting Price**: USD 0.00 - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: Gmail is a free email service. Gmail is also rolled into Google Workspace. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Canada, China, Germany, India, Japan, United Kingdom, United States ## Features - API - Alerts/Notifications - Autoresponders - Collaboration Tools - Contact Management - Email Campaign Management - Email Marketing - Email Monitoring - Email Templates - Email Tracking - Inbox Management - List Management - Mobile App - Mobile Optimization - Multiple User Accounts - Personalization - Prioritization - Reporting/Analytics - Response Management - Search/Filter ## Integrations (62 total) - Airtable - Asana - Basecamp - Calendly - Chatfuel - Chatwork - ClickFunnels - Clio - Dropbox Business - Evernote Teams - Facebook Apps and Tabs - Google Analytics 360 - Google Calendar - Google Chat - Google Chrome ... and 47 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Email Management Software](https://www.softwareadvice.com.au/directory/3433/email-tracking/software) ## Related Categories - [Email Management Software](https://www.softwareadvice.com.au/directory/3433/email-tracking/software) - [Email Marketing Software](https://www.softwareadvice.com.au/directory/4697/email-marketing/software) ## Alternatives 1. [Microsoft Outlook](https://www.softwareadvice.com.au/software/399509/microsoft-outlook) — 4.5/5 (2464 reviews) 2. [Google Workspace](https://www.softwareadvice.com.au/software/344998/google-workspace) — 4.7/5 (17570 reviews) 3. [Microsoft 365](https://www.softwareadvice.com.au/software/397757/office-365) — 4.6/5 (14094 reviews) 4. [Yahoo Mail](https://www.softwareadvice.com.au/software/366949/yahoo-mail) — 4.2/5 (850 reviews) 5. [Mailchimp](https://www.softwareadvice.com.au/software/111921/mailchimp) — 4.5/5 (17618 reviews) ## Reviews ### "Gmail for everyday use" — 4.0/5 > **Verified Reviewer** | *24 May 2026* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: It is one of the best email management programs to use. It is very easy to use because of its interface. > > **Cons**: I have noticed that recently so many of my important emails go to wrong inbox category for example the promotions one. > > Overall I am satisfied with this software because it is very easy to manage emails and many more functionalities. ----- ### "Reliable and Easy to Use Email Platform for Daily Business Operations" — 5.0/5 > **Valentin** | *27 April 2026* | Construction | Recommendation rating: 9.0/10 > > **Pros**: What I like most about Gmail is how easy it is to use and how reliable it has been. The layout is clear, search works very well, and it is simple to manage emails once labels and filters are set up. We have also used customisation options such as signatures, forwarding rules, shared mailbox access, and filters, which are very useful in a business environment. It works well across desktop and mobile, which makes day-to-day communication easier. > > **Cons**: When inboxes become very busy, it still requires good organisation to stay on top of everything. If labels and filters are not configured properly, important emails can be missed. Some admin customisation settings are powerful, but they can take time to understand and set up correctly. > > Overall, my experience with Gmail has been very positive. It has been a dependable part of our daily operations for years. It is easy for everyday users, while also offering enough customisation for business needs. The reliability, ease of use, and integration with other Google tools make it a strong platform. ----- ### "Gmail at its finest" — 5.0/5 > **Lacey** | *23 May 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Convenient and very user friendly. Lots of unique and differnrnt things to do that other emails don’t offer > > **Cons**: Well there’s really nothing that I don’t like about Gmail really nothing I can think of at this moment > > Gmail is great. It has lots and lots and lots of unique things to offer many American citizens in the world ----- ### "My favorite email is Gmail" — 5.0/5 > **Samer** | *10 March 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: IT has a great value for the price, including the storage and the AI assistant, and since it is a Google product, the customer support is the best of all time. Although I miss some answers from them, I get my requests fulfilled. The email is so easy to use through direct access or using the API to build applications that run securely and bug-free. The platform has a great design and provides many customisation options in addition to reporting and drafting. > > **Cons**: The expense of subscribing to Google Workspace is high, and the AI assistant can be more helpful by accessing all the emails and their contents, and sometimes summarising or explaining them. > > It is great, and I always have a tab open for it in my browser because of how essential it is as part of the workflow. ----- ### "Gmail isn't Perfect but it is VERY User Friendly." — 4.0/5 > **Violet** | *18 April 2026* | Arts & Crafts | Recommendation rating: 8.0/10 > > **Pros**: I love that my "important" emails are separated from the things that are most likely junk mail. I also appreciate that I can create various files to store different emails. > > **Cons**: I wish it were easier to locate messages in the trash folder. I also dislike that when I email images to myself it sometimes takes up to 10 minutes to receive. > > I have been using Gmail for a very long time and am used to the pros and cons of it. I'm not a fan of the program now using AI for certain things but there's a lot more to like about it and I will continue to use it for my personal and business email. ----- Page: 1 / 538\ Next: [Next page](https://www.softwareadvice.com.au/software/171529/gmail?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/171529/gmail) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data