Pigeonhole Live

Pros

We have been using Pigeonhole for quite a while now and I really like it. It allows my team and customers to ask hard questions anonymously or not during all hands, important meetings, and webinars. We use it multiple times a week, and it's pretty essential especially when times are tough.

Cons

It is very easy to use and their recent integration to Zoom is very helpful which was my main point of feedback.

Pros

Fantastic Solution for those looking to extend the functionality of there Zoom meetings of Livestreams with Live Q&A, Polls, Word clouds and access control

Cons

Fantastic product setting up access control takes a little bit to get your head around but once you get a understanding of it you wont look back

Alternatives Considered

Reasons for Switching to Pigeonhole Live

Pros

We needed a product that allowed live polling options during our virtual conference sessions. Pigeonhole gave us exactly what we needed and integrated well with the Bizzabo platform. We also needed to show results live on the screen for the speaker and attendees to see, which Pigeonhole allowed for us to do.

Cons

It was a learning curve to figure out the backend set up of the platform. There are a lot of features and functionality to the software. It's great to have so many options, but requires a lot of practice runs to figure everything out.

Alternatives Considered

Reasons for Switching to Pigeonhole Live

Pros

The platform provides excellent features to interact with your audience. I use it myself several times during my day courses in PowerPoint & Presentation Technique. Giving the audience the opportunity to vote, pose questions and giving comments has made the courses even higher rated in the evaluations (and I can also use the platform to do evaluations that I used to do “analogue”).
The customer support is fantastic – fast, professional and even open to new ideas. I am currently in dialogue with Pigeonhole to develop a new feature, that will be useful for me. Thumbs up!
In addition to my own usage I have also facilitated that some of my customers also use Pigeonhole during their important keynotes, strategy presentations ect. The CEO’s I recommended it to are instantly able to see the value and trust the reliability.

Cons

I think more videos going through each step of setting up the different types of sessions would be a good idea. Not a big issue as it is fairly intuitive. But still – would be nice. And I know that the Pigeonhole is already working to develop this. What’s not to like!

Pros

I absolutely love the response time from the support staff. Extremely important when issues occur during a live event!! The agenda building and Q&A parts are certainly the core features. Haven't seen anything comparable yet. And I have tested lots of comparable services. I also like the ability to run everything from an iPad in solo mode. No need for a Producer or technician at the back to handle ad-hoc adaptions. Very well implemented screening and highlighting approach for the Q&A tool. I have used the service in lots of different settings (from 20 to 250 participants and in areas with limited internet connectivity) and so far it has never let me down in terms of reliability, connectivity, scalability.

Cons

The Q&A tool is certainly at the top end of available solutions. There are very competitive services available that have a more comprehensive, customizable and fresh look in terms of rendering input from the audience. For example pre-defined scales, 2x2 matrix, user supplied backgrounds.
I would love to see more efficiency-oriented features on the admin side. For example the ability to duplicate complete events and not only individual agenda items, automatic recalculation of all starting times if you change the duration or start of an agenda item, pre-defined scales. The pigeonhole team is usually very responsive to feature requests and does a great job of keeping me updated on their feature roadmap.