--- description: Review of Fieldpoint Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Fieldpoint | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [HVAC Software](/directory/1552/hvac/software) > [Fieldpoint](/software/173485/fieldpoint) # Fieldpoint Canonical: https://www.softwareadvice.com.au/software/173485/fieldpoint Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/173485/fieldpoint?page=2) > Fieldpoint is a field service management solution that optimizes mid-sized and enterprise business operations. With over 25 years of industry experience, this software delivers an all-in-one solution that transforms service organizations to run leaner, smarter, and more profitable businesses with reliable ERP integrations. Fieldpoint invests in R\&D. Therefore, with consistent product enhancements and mobile capabilities, it offers a complete and connected field service management software. It is an integrated application set with special industry extensions, giving businesses a suite with the right functionality for specific requirements. Organizations can customize workflows and configurations in Fieldpoint for any business need without investing in constant upgrades and updates. The software’s workflow development maximizes operational efficiency, increases revenue, reduces costs, and improves customer satisfaction. It ensures consistent progression of the service delivery process from the office to the field while being adaptable to the evolving business needs through flexible configuration. The system caters to business-critical workflows like approval processes, quote management, procurement, high severity calls, installations, and service. Fieldpoint enables companies to boost profitability with advanced analytics. It has business intelligence tools to create reports to quantify business success. Each project begins with a quote and is expanded as the project progresses to include all necessary job costing and scheduling features. Appointment and Service Activity modules account for the cost of time and labor and can incorporate this information into the billing cycle. Graphs help users visualize project margins and costs at different phases of projects: estimates versus actuals and percentage of completion. This job-costing structure provides necessary information for managing resources, as well as estimating potential revenue. In addition, all invoicing and billing can be managed from within Alert Stratus. Billing triggers can be added to a project based on a variety of factors, such as a specific date, the percentage of project completion, an important milestone, or billing based on task completion. > > Verdict: Rated **4.1/5** by 16 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 16 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: KickServ ## Commercial Context - **Starting Price**: USD 75.00 - **Pricing Details**: Contact for demo requests and full pricing information - **Target Audience**: 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Accounting - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Appointment Management - Availability Management - Billing & Invoicing - CRM - Calendar Management - Client Portal - Collaboration Tools - Configurable Workflow - Contact Database - Contract/License Management - Customer Database - Customisable Forms - Customizable Fields - Customizable Reports - Dashboard ## Integrations (9 total) - Avalara - CMiC - Dynamics 365 Business Central - NetSuite - PaySimple - QuickBooks Desktop - QuickBooks Online - Salesforce Sales Cloud - WorkMarket ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [HVAC Software](https://www.softwareadvice.com.au/directory/1552/hvac/software) ## Related Categories - [HVAC Software](https://www.softwareadvice.com.au/directory/1552/hvac/software) - [Scheduling Software](https://www.softwareadvice.com.au/directory/4738/scheduling/software) - [Calendaring Software](https://www.softwareadvice.com.au/directory/4657/calendar-app/software) - [Sales Tracking Software](https://www.softwareadvice.com.au/directory/3590/sales-tracking/software) - [eCommerce CRM Software](https://www.softwareadvice.com.au/directory/3634/ecommerce/software) ## Alternatives 1. 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We're not utililizing the program to it's fullest potential and hope to complete the other modules soon. We're hoping to set up timesheets, progress billing and contracts soon. These modules will provide more efficiencies for our company. > > **Cons**: The mobilie application for our techs has been very difficult to implement. We are working with a hybrid system until we can move to a fully mobile app. > > The staff are grat, they respond to all questions promptly. Our implemenation person \[SENSITIVE CONTENT\]was fantastic. He was patient and helped the company through the difficult transition from our old database to the new system. ----- ### "Fieldpoint Review" — 4.0/5 > **Nigel** | *6 July 2022* | Automotive | Recommendation rating: 5.0/10 > > **Pros**: Strong customer support, without the support of Fieldpoint staff like \[SENSITIVE CONTENT\] and \[SENSITIVE CONTENT\] my company would have discontinued use of Fieldpoint > > **Cons**: I have had several issues arise due to Fieldpoint not doing proper data validation, FP allows users to put characters into fields that should not be allowed then error out when attempting to retrieve info. > > Good because of customer service, otherwise very poor ----- ### "A good start, but let down by integration" — 3.0/5 > **Tn** | *6 July 2022* | Farming | Recommendation rating: 3.0/10 > > **Pros**: Web-based Mobile app Offline accessible > > **Cons**: Integration to dynamics GP was poor Manual syncing Inventory on mobile was not great Separating technician time for call time was difficult > > It served our needs but ultimately we had to replace FP with a more integrated solution. ----- ### "A must \!" — 5.0/5 > **Jan** | *18 July 2022* | Outsourcing/Offshoring | Recommendation rating: 10.0/10 > > **Pros**: The best support team share idea that fits your business problem to come up the best solution. > > **Cons**: Not satisfied with the validation they need to work on this. ----- ### "FieldPoint Review" — 5.0/5 > **Jorge** | *5 August 2022* | Construction | Recommendation rating: 7.0/10 > > **Pros**: What I like the most about this software is how easy it is to track jobs using the work order system. Field point makes it easy to track labor and material on work orders. The resource calendar is also a very useful tool when used, to schedule appointments for the techs throughout the week. The invoice preview feature was very useful in also tracking the progress of a job. > > **Cons**: For me personally I found it to be a little frustrating at the beginning to get used to the program and fully implement it. In certain situations, the software can also be somewhat restrictive, especially when mistakes are made and need to be corrected. I found data entry in the software to be tedious at times. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/173485/fieldpoint?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/173485/fieldpoint) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data