--- description: Review of ScriptRunner for Jira Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ScriptRunner for Jira | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Issue Tracking Software](/directory/4318/issue-tracking/software) > [ScriptRunner for Jira](/software/173632/scriptrunner-for-jira) # ScriptRunner for Jira Canonical: https://www.softwareadvice.com.au/software/173632/scriptrunner-for-jira > ScriptRunner for Jira is an issue tracking solution that helps businesses of all sizes build custom workflows to automatically modify issues and automate Jira tasks, emails and resolutions. The JQL search functionality lets team members write search queries to locate parent, child or linked issues. ScriptRunner for Jira provides a code editor tool, which allows employees to create scripts with code completion suggestions, parameter hints and Javadoc lookup for a specific class, method, property or variable. Administrators can configure access rights and schedule automatic daily, weekly or monthly ticket cleanup tasks. Additionally, the platform maintains an audit log for all events with information, such as date, author, and issue details. ScriptRunner for Jira comes with an application programming interface (API), which allows businesses to integrate the system with several third-party solutions, including Trello, Salesforce and xMatters. It is available on a perpetual license and support is extended via documentation, community forum, FAQs, email and phone. > > Verdict: Rated **5.0/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 4 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ARUK Global Ltd - **Location**: London, UK - **Founded**: 2005 ## Commercial Context - **Starting Price**: USD 10.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: ScriptRunner for Jira is available across nine pricing plans, outlined below. It also offers a free trial. 10 users: $10 (perpetual licence) 20 users: $25 (perpetual licence) 50 users: $100 (perpetual licence) 250 users: $750 (perpetual licence) 500 users: $1,250 (perpetual licence) 2000 users: $3,300 (perpetual licence) 10,000 users: $9,500 (perpetual licence) 10,000 + users: $14,000 (perpetual licence) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece and 37 more ## Features - API - Access Controls/Permissions - Agile Methodologies - Alerts/Escalation - Assignment Management - Collaboration Tools - Commenting/Notes - Configurable Workflow - Customisable Forms - Customizable Fields - Issue Auditing - Issue Management - Issue Scheduling - Issue Tracking - Prioritization - Project Management - Projections - Reporting & Statistics - Role-Based Permissions - Task Management ## Integrations (5 total) - Jira - Salesforce Platform - Trello - Twitter/X - xMatters ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Issue Tracking Software](https://www.softwareadvice.com.au/directory/4318/issue-tracking/software) ## Related Categories - [Issue Tracking Software](https://www.softwareadvice.com.au/directory/4318/issue-tracking/software) - [Agile Project Management Software](https://www.softwareadvice.com.au/directory/3139/agile/software) ## Alternatives 1. [Jira](https://www.softwareadvice.com.au/software/4315/jira) — 4.4/5 (15312 reviews) 2. [GitHub](https://www.softwareadvice.com.au/software/397820/github) — 4.8/5 (6155 reviews) 3. [Confluence](https://www.softwareadvice.com.au/software/430492/confluence) — 4.5/5 (3663 reviews) 4. [Asana](https://www.softwareadvice.com.au/software/5576/asana) — 4.5/5 (13547 reviews) 5. [Smartsheet](https://www.softwareadvice.com.au/software/157390/smartsheet) — 4.5/5 (3482 reviews) ## Reviews ### "Must have plugin for your Jira instance" — 5.0/5 > **Verified Reviewer** | *10 November 2021* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Workflow automation, automates notification, custom endpoints, custom fields. > > **Cons**: External database connectivity is missing, upgrades sometimes breaks scripts probably needs to be tested for backward compatibility, a bit expensive plugin as compared to others > > ScriptRunner is a must have plugin for any Jira instance you create since it helps to automate so many functionalities in Jira workflows. ----- ### "Powerful tool" — 5.0/5 > **Inayat** | *4 August 2023* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: Scriptrunner is great for extending Jira functionality. We mostly create behaviors and scripted fields to enhance the user experience and collect data points. Also, the packaged JQL functions are very powerful when querying Jira. > > **Cons**: Online documentation seems outdated sometimes, especially with scriptrunner knowledge base being separated from Adaptavist knowledge base. Community forums help out. > > It's been very helpful, and users are impressed by the features it delivers. ----- ### "Great for custom fields for Jira" — 5.0/5 > **David** | *26 February 2023* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: This is great for making custom fields in Jira, among other things, and the documentation is very good. > > **Cons**: The integration with Jira is fine and I don't see how it could be improved, other than perhaps by field ID value suggestions with descriptions of said fields. If you like Groovy, you'll like this. ----- ### "Great tool for Enhance issues search" — 5.0/5 > **Verified Reviewer** | *3 June 2022* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: There are many functions available in the JQL search. This helps us to filter the tasks much better way. The best part is the script updates the filter after a given time. > > **Cons**: The Enhance search filter query can't be shared to people. The resulting filter that is generated by the ScriptRunner can only be shared. Hence, a person who wrote the advanced JQL search query can only edit it. > > It is a great tool and a must have to increase productivity, communicating the outcomes in efficient way. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/173632/scriptrunner-for-jira) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data