--- description: Review of ebase Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ebase | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [IWMS Software](/directory/4752/iwms-software/software) > [ebase](/software/176365/ebase) # ebase Canonical: https://www.softwareadvice.com.au/software/176365/ebase Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/176365/ebase?page=2) > ebase is a cloud-based facilities management software designed to help businesses manage work orders, facility rentals, digital logs, forms, inspections, project scheduling and more. Key features include version control, forms creation and design, file storage, access controls, electronic signature, inspection management and asset tracking. Teams using ebase can create forms to report and store institutional processes and incidents. The application allows managers to track capital projects including details such as project scheduling, budgets, asset replacement and cost analysis, which are compatible with various capital planning solutions. Additionally, it enables supervisors to capture employee hours and manage associated data across modules. ebase lets facilities record and track lockset and key inventory by assigning keys to contractors. The form logic module allows administrators to create custom permissions and templates, receive notifications for next steps and generate occupational health and safety incident reports online. ebase is available on an annual subscription and support is extended via phone, email and inquiry form. > > Verdict: Rated **4.6/5** by 39 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 39 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: DMS Technologies - **Location**: St. Catharines, Canada - **Founded**: 1995 ## Commercial Context - **Starting Price**: CAD 1,500.00 - **Pricing model**: Other - **Pricing Details**: ebase Software is Modular Based. There are various different packages. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Accounting - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Approval Process Control - Asset Accounting - Asset Lifecycle Management - Asset Tracking - Attendee Tracking - Audit Management - Audit Trail - Autofill - Automated Scheduling - Availability Management - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [IWMS Software](https://www.softwareadvice.com.au/directory/4752/iwms-software/software) ## Related Categories - [IWMS Software](https://www.softwareadvice.com.au/directory/4752/iwms-software/software) - [Rental Software](https://www.softwareadvice.com.au/directory/4744/rental/software) - [Building Maintenance Software](https://www.softwareadvice.com.au/directory/4126/building-maintenance/software) - [Work Order Software](https://www.softwareadvice.com.au/directory/500/work-order/software) - [Registration Software](https://www.softwareadvice.com.au/directory/4145/registration/software) ## Alternatives 1. [UpKeep](https://www.softwareadvice.com.au/software/58398/upkeep) — 4.6/5 (1321 reviews) 2. [Elara](https://www.softwareadvice.com.au/software/400161/elara) — 4.5/5 (16 reviews) 3. [Limble](https://www.softwareadvice.com.au/software/34626/limblecmms) — 4.8/5 (738 reviews) 4. [Rosmiman](https://www.softwareadvice.com.au/software/62117/rosmiman-iwms) — 4.1/5 (48 reviews) 5. [MaintainX](https://www.softwareadvice.com.au/software/116409/maintainx) — 4.8/5 (1005 reviews) ## Reviews ### "ebase CUOS review" — 5.0/5 > **Kim** | *18 January 2021* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: very intuitive ease of use customer support has been extremely open to developing features we need on ongoing basis - year over year to improve functionality ; the evolution has been tremendous > > **Cons**: the financial reporting - Users still want capability of paying per permit as opposed to account balance but apparently in a new update this has been rectified > > have realized better accounts receivables with credit card billing as most users now utilize this method of payment - high adoption rate and convenience the adaptability of custom fields and facility attributes allows us to help guide our users decisions and permit creation becomes easier each year making the Board look good in its delivery of services ----- ### "Helpful Tips" — 5.0/5 > **Carolee** | *19 January 2021* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: Modules are very easy to use for new users. The layers of Config are easy to understand. CSR provide excellent, timely service with very detailed explanations. > > **Cons**: - I think biweekly log with work order schedule, doesn't have option to match, therefore creating a manual log is the only option - More filtering with logs module, would be helpful > > Water flushing reporting - fully meets MOE expectations. ----- ### "An excellent tool which keeps getting better" — 4.0/5 > **Nigel** | *18 January 2021* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: Flexible design allowing for customized functionality and support of the organization's business processes. Great and unique features such as flags and communication workflows through work order lifecycle. Development of new features and investment into the tool is consistent, only making the software stronger and continuously improving the user experience. Webtool which doesn't require investment and maintenance of local servers. > > **Cons**: Planning and scheduling tools could be stronger. > > Great organization to deal with, quick response, and excellent customer support. ----- ### "TLDSB Facility Services Review" — 4.0/5 > **Deb** | *18 January 2021* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: The ease of use is what I like most about the software and that it covers several areas of my position so there is no need to learn multiple software packages. > > **Cons**: I am currently using several of the modules and there is nothing negative that I can say about the product. > > Our overall experience with erase has been exceptional. It is like one stop shopping, everything is at my fingertips. ----- ### "A complete CMMS" — 5.0/5 > **Domenic** | *19 January 2021* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: The software has many functionalty modules that are customized to a certain degree to fit the best use of the organiztion. It is user friendly and the customer care assistance/support is fantastic. I really like the metrics reporting tool since it provides information at my fingertips regarding many aspects of our mantenance and project management service units. > > **Cons**: There are some additional modules that i would like to utilize however they are to be purchased seperatly. > > Extremely satisfied ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/176365/ebase?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/176365/ebase) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data