--- description: Review of Files.com Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Files.com | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [File Sync Software](/directory/4288/file-sync/software) > [Files.com](/software/176818/files-com) # Files.com Canonical: https://www.softwareadvice.com.au/software/176818/files-com Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/176818/files-com?page=2) > Files.com is a SaaS MFT file transfer platform that enables organizations to securely transfer or share files between users, teams, and organizations (B2B). Files.com is a unique solution that combines the base benefits of FTP software and the security and automation of managed file transfer (MFT) software. At Files.com, security is a part of our DNA. We provide 256-bit AES encryption as a standard and ensure that all data is fully encrypted at all times (in-transit and at-rest). We also provide single-sign on (SSO) and multi-factor authentication (MFA) support to provide an additional layer of security for IT teams. Detailed audit logs, granular permission control, and data encryption help provide assistance for those in industries that require regulatory compliance mandates be adhered to (such as HIPAA, PCI-DSS, SOC x, and CSA Star). Files.com is a cloud-native Managed File Transfer (MFT) and file automation platform that enables organizations to securely transfer, store, and integrate files across systems, users, and partners. It replaces legacy FTP servers and on-premise MFT solutions with a modern, API-first platform designed for enterprise workloads, offering a single environment for SFTP, FTPS, and HTTPS access alongside workflow automation, granular permissions, compliance controls, and deep integrations with cloud storage providers including AWS S3, Azure, Google Cloud, Box, and SharePoint. The platform is built for IT teams, security professionals, and data engineering teams who require enterprise-grade reliability, audit logging, and compliance support—including SOX and HIPAA—without the overhead of managing infrastructure. Granular permissions allow administrators to define precise access controls across users and systems, while comprehensive audit logging provides the visibility needed to satisfy regulatory requirements. Real-time collaboration and mobile access extend these capabilities to users working across distributed environments, and built-in notifications keep stakeholders informed at every stage of a file workflow. Files.com provides universal protocol support, meaning teams can connect via SFTP, FTP, or HTTPS without reconfiguring existing systems. Built-in human workflows and automation tools allow organizations to eliminate manual file transfer processes and orchestrate reliable, system-to-system data flows. Webhooks, SDKs, and a robust API give engineering teams the flexibility to build custom integrations and extend platform functionality to meet specific business requirements. Integration with widely used platforms is central to how Files.com fits into existing technology stacks. It connects natively with Boomi, Slack, Power Automate, Google Drive, AWS S3, SharePoint, OneDrive, and more, enabling organizations to incorporate secure file transfer directly into their broader data and operations workflows. Global data residency options allow enterprises to meet data sovereignty requirements across jurisdictions. Files.com serves organizations across banking and finance, healthcare, life sciences, manufacturing, logistics, software, media, broadcast, and retail—industries where secure, high-volume file exchange is mission-critical. The platform scales alongside growing data transfer demands, making it suitable for fast-growing businesses and large enterprises alike. A free trial is available, and pricing details can be found at files.com/pricing. > > Verdict: Rated **4.6/5** by 18 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 18 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Files.com - **Location**: Las Vegas, US - **Founded**: 2007 ## Commercial Context - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Files.com offers 3 pricing tiers so you only pay for exactly what you need. And you can get a 7-day free trial, with instant activation and no credit card required. Our most powerful Enterprise security, automation, and integration features are available on an all-inclusive SaaS subscription for less than our competition would charge you in annual maintenance fees. Moving a lot of data? Volume discounts for transfer and storage offer up to 60% off our already low prices. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Spanish - **Available Countries**: Australia, Canada, Denmark, France, Germany, Israel, Japan, Netherlands, New Zealand, Norway, Spain, Sweden, United Kingdom, United States ## Features - API - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Archiving & Retention - Audit Management - Audit Trail - Authentication - Backup and Recovery - Cloud Backup - Collaboration Tools - Compliance Management - Conflict Tracking - Customisable Branding - Data Import/Export - Data Migration - Data Recovery - Data Replication ## Integrations (16 total) - Amazon S3 - Auth0 - Box - Cerberus FTP Server - Dropbox Business - FTP Today - Google Cloud - Google Drive - Microsoft Azure - Okta - OneLogin - SFTPPlus - Slack - Titan FTP Server - Zapier ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [File Sync Software](https://www.softwareadvice.com.au/directory/4288/file-sync/software) ## Related Categories - [File Sync Software](https://www.softwareadvice.com.au/directory/4288/file-sync/software) - [Virtual Data Room Software](https://www.softwareadvice.com.au/directory/4521/virtual-data-room/software) - [Content Collaboration Platforms](https://www.softwareadvice.com.au/directory/4442/content-collaboration/software) - [Encryption Software](https://www.softwareadvice.com.au/directory/4659/encryption/software) - [File Sharing Software](https://www.softwareadvice.com.au/directory/4535/file-sharing/software) ## Alternatives 1. [Google Workspace](https://www.softwareadvice.com.au/software/344998/google-workspace) — 4.7/5 (17483 reviews) 2. [Zoho WorkDrive](https://www.softwareadvice.com.au/software/395414/zoho-workdrive) — 4.6/5 (95 reviews) 3. [Syncplicity](https://www.softwareadvice.com.au/software/158305/syncplicity) — 4.1/5 (27 reviews) 4. [FileInvite](https://www.softwareadvice.com.au/software/134281/fileinvite) — 4.7/5 (99 reviews) 5. [Google Drive](https://www.softwareadvice.com.au/software/105807/google-drive) — 4.8/5 (28427 reviews) ## Reviews ### "Secure and Fast File Sharing" — 5.0/5 > **Avash** | *30 June 2021* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: As a freelance developer who works with other freelancers, Files.com is one of the best purchases I have made. About features - I like the ability to share files with a secure link with people who don't have a files.com account and then set an expiry time for the link - which is a basic feature but also very important. We can also set files to delete automatically after a defined period of time. Another feature I like most is that people can drop files anonymously. We can also create a temporary account for them. I think files.com has carefully researched the features that businesses may need and have planted the features. I am a satisfied customer. > > **Cons**: I am from a country where USD $ is expensive so files.com is a little expensive for us. Other than that - I can't think of any cons. > > I am a satisfied user of Files.com. I wish it was a little cheap but for the features it offers - the price is justifiable. The speed of files upload/download is also great. I see no issues even when uploading 20 files at the same time. It is great\! ----- ### "File perfect" — 5.0/5 > **JAZZMEN** | *14 July 2021* | Design | Recommendation rating: 10.0/10 > > **Pros**: I love that i can open any file that is sent to me without having to log into another program to read my emails. > > **Cons**: Its nothing i least like. The program is dope and i already been sharing with my friends and family my experience. > > My overall experience it is a great program worth paying for. ----- ### "decent FTP server interface" — 3.0/5 > **James** | *3 September 2018* | Education Management | Recommendation rating: 6.0/10 > > **Pros**: easy to use, quick running and good use of notifications/alerts. > > **Cons**: a bit fiddly to get used to at first. not very intuitive for me as a first time user. > > used Brick to set up file sharing between partner organisations, and it did the job. left me scratching my head a few times early on though\! ----- ### "A File Transfer that meets the modern era requirement." — 5.0/5 > **Muhammad** | *13 September 2023* | Biotechnology | Recommendation rating: 9.0/10 > > **Pros**: Files.com is easy to administer and use. The combination of the legacy (SFTP, FTPS, etc.) and modern file transfer methods under one portal. > > **Cons**: Plans are very restrictive and should be separated from features and resources. > > Files.com system and support is pleasant to work with. ----- ### "Very fast file transfer site with very nice functions, as long as it fits your needs" — 5.0/5 > **Verified Reviewer** | *7 November 2017* | Printing | Recommendation rating: 8.0/10 > > **Pros**: Extremely fast and reliable (although not as much with Microsoft Edge; but amazing with Google Chrome). Pricing is interesting as it is unlimited users. User management (centralized) and directory management is well done and easy. Option to delete files after a period of time helps managing it. And we really like that customers can drop files anonymously. > > **Cons**: It used to allow a custom domain (using your domain name) for the basic plan but now it's only at the Corporate plan. They changed it for us after many years so it is a big deal in our case. But if you're willing to stick to their "brickftp.com" URL, the Basic pricing can't be beat\! Also it does not allow you to send a link to share a directory with a customer like you would with ShareFile or Dropbox Business. You can send files to customers by sending links but unless you create user names and passwords for your users, you cannot share directories (at the time of this review anyway). > > Inexpensive file sharing with customers, for many of our users. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/176818/files-com?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/176818/files-com) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data