--- description: Review of CircleLoop Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: CircleLoop | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Online Meeting Software](/directory/852/online-meeting/software) > [CircleLoop](/software/179530/circle-loop) # CircleLoop Canonical: https://www.softwareadvice.com.au/software/179530/circle-loop Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/179530/circle-loop?page=2) > Circle Loop is a cloud-based VoIP solution that provides phone systems that are accessible via desktop and mobile devices. Key features include call transfer, voicemail to text, call recording, contact management and configurable call menus. The call analytics panel allows managers to monitor their team’s performance and listen back to call recordings, or barge calls in real time. In addition, the solution allows users to select local, national and mobile numbers to call from. Circle Loop helps teams to collaborate via features such as team voicemail, team greetings and conference calling. Integration include customer relationship management systems as well as apps such as Slack, HipChat and Capsule. Further, CircleLoop supports hardware including Bluetooth sets, speakers and handsets. Circle Loop provides its services on a monthly subscription basis. The solution has mobile apps for Android as well as iOS users and provides support over telephone, email, live chat and in-app chat. > > Verdict: Rated **4.5/5** by 13 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 13 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Circle Loop - **Location**: Rawtenstall, UK - **Founded**: 2016 ## Commercial Context - **Starting Price**: GBP 5.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Initial 7 day period is free followed by: Unlimited = £15 (+ VAT) per user, per month Pay as you go = £5 (+ VAT) per user, per month Extras include: International numbers from £5 per month + VAT Additional UK numbers £2 per month + VAT Port an existing number from £20 + VAT - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Guernsey, Ireland, Isle of Man, Jersey, United Kingdom ## Features - Access Controls/Permissions - Activity Tracking - Alerts/Notifications - CRM - Call Conferencing - Call Logging - Call Monitoring - Call Recording - Call Routing - Call Tracking - Call Transfer - Collaboration Tools - Computer Telephony Integration - Conferencing - Contact Management - Employee Directory - IVR - Live Chat - Mobile Access - Multi-Channel Communication ## Integrations (17 total) - Capsule - Copper - Drift - FLG - Freshdesk - Gorgias - Help Scout - HubSpot CRM - Insightly - Intercom - Nimble - Pipedrive - Slack - Xero - Zapier ... and 2 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Online Meeting Software](https://www.softwareadvice.com.au/directory/852/online-meeting/software) ## Related Categories - [Online Meeting Software](https://www.softwareadvice.com.au/directory/852/online-meeting/software) - [Unified Communications Software](https://www.softwareadvice.com.au/directory/1556/ucaas/software) - [Telephony Software](https://www.softwareadvice.com.au/directory/1710/computer-telephony-integration/software) - [Call Recording Software](https://www.softwareadvice.com.au/directory/1718/call-recording/software) - [VoIP Software](https://www.softwareadvice.com.au/directory/4508/voip/software) ## Alternatives 1. [Wildix](https://www.softwareadvice.com.au/software/208756/wildix) — 4.7/5 (209 reviews) 2. [Zoom Workplace](https://www.softwareadvice.com.au/software/101384/zoom) — 4.6/5 (14526 reviews) 3. [Twilio](https://www.softwareadvice.com.au/software/390005/twilio) — 4.4/5 (501 reviews) 4. [Zoom Phone](https://www.softwareadvice.com.au/software/123022/zoom-phone) — 4.5/5 (243 reviews) 5. [Telnyx Suite](https://www.softwareadvice.com.au/software/66273/telnyx-suite) — 4.8/5 (195 reviews) ## Reviews ### "Slick and intuitive app across desktop and mobile" — 4.0/5 > **Stuart** | *14 May 2018* | Design | Recommendation rating: 9.0/10 > > **Pros**: As a contractor, I'm often in a situation where its important to share my number with clients. By using Circle Loop I can keep my primary phone number private whilst sharing my CL number with clients. As my company grows with different departments (Development, UX, etc) I can make new hires and allow them to use their private phone and install Circle Loop on their device. This allows them to keep a device they are familiar with and remove the need to use a separate company phone. > > **Cons**: At the moment, there are few negatives for me. Circle Loop is competitively priced, has great customer support and a development team that is engaged with providing regular updates. If I had to choose one area that I would like to see improvement is the ability to manage conference calls, although I believe this is an upcoming feature in 2018. > > I've been a Circle Loop user for over a year now and I've seen it grow from a straightforward call solution into something much greater. Using CL has enabled me to manage my calls through one easy to use streamlined interface. I'm excited to see what new features the app gains next. ----- ### "Best affordable Phone System for small businesses" — 4.0/5 > **Verified Reviewer** | *9 September 2021* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: It was easy to set up and run. I like the simpleness of their user interface, it is very easy to use. Their integration is the best, I was able to integrate it with my favorite CRM software. > > **Cons**: Call routine rules setup is a little complex, and receiving SMS does not sends push notifications. > > I have a very good experience with CircleLoop. I use their service to run my business from home with ease and comfort, it also has helped me to save a lot of money that other companies are taking with the same functionality. ----- ### "Good when it works" — 3.0/5 > **Samantha** | *24 May 2024* | Marketing & Advertising | Recommendation rating: 6.0/10 > > **Pros**: It is good when it works and is easy to call from FLG, straight to the clients through circleloop > > **Cons**: The inconsistency of the calls not logging with FLG has been a factor and continues to be. Circle Loop also doesn't always connect calls and you have to redial a few times sometimes before it does. > > It is OK for the price, but its inconsistencies let it down. ----- ### "Affordable and easy to use VOIP service" — 5.0/5 > **David** | *24 February 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: I like how easy it is to set up, use and manage Circleloop and also how easy it is to add clients to it via my reseller account. Circleloop is also very affordable. > > **Cons**: I wish there was a more comprehensive dashboard with more features when it comes to managing calls, redirections and so on. At the moment there are less features than other similar VOIP platforms. > > I have used circleloop for several years both for myself and also on behalf of my clients (Via the Circleloop reseller program). I typically manage clients VOIP tenants via the Circleloop online dashboard. ----- ### "Great support and syste m" — 5.0/5 > **Ali** | *26 September 2022* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: great support, accessible and multi platform > > **Cons**: occassional call quality issues and drop outs but they are working on this > > great product and team ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/179530/circle-loop?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/179530/circle-loop) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data