JumpCloud Directory Platform
About JumpCloud Directory Platform
JumpCloud Directory Platform pricing
JumpCloud Directory Platform does not have a free version but does offer a free trial. JumpCloud Directory Platform paid version starts at USD 11.00/month.
Alternatives to JumpCloud Directory Platform
JumpCloud Directory Platform Reviews
Feature rating
- Industry: Facilities Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
JumpCloud enables remote Workforce
The problem that I'm solving is inherent in how we built our business. We have offices around the world, work from anywhere culture, and many cloud bases "as-a-service" solutions that allow us to be agile. JumpCloud allows our IT to be more agile.
Pros
I like the flexibility in deployment and can use the features at my own pace. For example, integrating JumpCloud to manage Google Workspace while retaining Google Sign-In keeps the employee experience the same while allowing my IT teams to manage the workforce more efficiently. Another feature that I find most valuable is the device management solution, specifically Windows. We can deploy and control systems in seconds from anywhere in the world.
Cons
Directory Insights, a valuable tool for me, is still not polished enough. I would love to see more filtering, custom query building, reporting, and the ability to create alerts.
Alternatives Considered
OktaReasons for Switching to JumpCloud Directory Platform
Ease of onboarding, price, support experience, feature and delivery road-map.- Industry: Information Technology & Services
- Company size: 5,001–10,000 Employees
- Used Weekly for 2+ years
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Review Source
Holistic And Neutral Solution For IAM And Device Management
JumpCloud is the only solution which can provide an authoritative directory, an IdP for SAML and device management combined in a single unified SaaS-based solution. The neutral approach by serving well established standards such as LDAP, SAML and RADIUS for AuthN/AuthZ and having the capability to managed identities (user and their devices) and credentials including SSH-keys on devices is a true differentiator to competitive solutions. On top, JumpCloud's agent for devices enables broad and versatile capabilities to deploy software, configure endpoints and even use this for remediation purposes. Recently, extremely useful additional capabilities have further enabled the value of this solution. Broad insights about systems and the directory itself, consumable via UI and API's, not only helps IT admins in their daily operations, but also serves well for Information Security and GRC-related purposes such as auditing and compliance. Their API's have also enabled capabilities to better orchestrate and automate the on-/offboarding of users and their respective devices and gives good options to venture into ChatOps. New features related to MDM for macOS are now giving an opportunity to further simplify the overall management of the Apple-flee. Especially since macOS Big Sur, the stronger focus on MDM is another enabler.
Pros
The most important benegit, as highlighted above, is that there is no reliance on any on-premise or self-hosted directory infrastructure. A cloud-native solutions such as JumpCloud allows to operate efficiently without being forced to configure, maintain, operate and secure a footprint-heavy stack.
Cons
Until now, MFA is limited compared to other players in the field like Cisco Duo. More options, such as Push-MFA or even QR-codes to be used as multiple factors during authentication across devices and protocols, including LDAP/RADIUS, would further enable leaner footprints and higher efficiency.
Reasons for Switching to JumpCloud Directory Platform
Not depending on Active Directory as an authoritative directory, flexible in terms of Operating Systems, built on standards such as LDAP, RADIUS and SAML, Endpoints are covered as well without the need for additional solutions in the first place, pricing-model and close-looped support.- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
JumpCloud has made it a breeze to manage user accounts and access permissions for our team.
Pros
The interface is user-friendly and the ability to manage multiple systems and applications from one platform is a game changer.
Cons
The onboarding process could be simplified, and it would be helpful to have more integrations with third-party apps.
- Industry: Design
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Works well until it doesn't, then it'll take a long time to get right.
Pros
Seamless, Platform agnostic SSO and User account management. Cloud LDAP Sync to MS and Google. Does what it says on the tin, Managing Admin and User access is a breeze as is tracking our company assets while working from home. Highly portable (our workforce all WFH as primary place of work since Covid).
Cons
Mac installer is a bit temperamental. Console on mobile is not responsive.
Clears saved payment details without warning.
Customer Service takes ages (no international support outside US business hours), we had our account suspended and it took over 5 days to get access to our businesses IT SSO.
Reasons for Switching to JumpCloud Directory Platform
Fulfilled the MDM and SSO requirements of the business- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Everything I Need, Without the Aggravation of AD
I have been very happy with JumpCloud. I used to run an ActiveDirectory system for the small amount of users I have, and AD is so old, clunky, and often overkill. This is a lightweight solution that can allow you to manage your organization with ease using users, groups, and policies. Setting up a user in another state is just a click away on the panel.
Pros
Very simple, quick package install that takes seconds. I love that the agent runs as service with a tiny footprint. You make changes using the web console, and they propagate down within a minute. Password syncing is not an issue. Just as if you were using AD, password syncing works fast. I loved how easy it was to setup RADIUS for wireless. I had it up and running within a couple of minutes. Agent installation on our machines was either done by a small installer, or in the case of Linux, a simple copy-and-paste command pasted into the terminal.
Cons
No mobile app yet. I am hoping this will change in the future so I can make changes without having to log into the browser.