About Alessa

Alessa is an anti-money laundering (AML) compliance software that helps businesses in banking, finance, insurance, retail and other industries streamline operations related to due diligence, sanctions screening and transaction monitoring. The procurement monitoring module enables organizations to use investigation and remediation tools to monitor transactions and block suspicious activities. Alessa lets leaders track activities and transactions across corporate purchases and credit cards to detect anomalies, personal purchases, policy violations and other misuses. With the sanctions screening module, users can conduct on-demand, periodic, or real-time screening to evaluate and remediate risks. Additionally, the regulatory reporting tools enable regulators to auto-populate, validate and electronically submit currency transaction, suspicious activity and suspicious transaction reports. Alessa comes with an application programming interface (API), which allows businesses to integrate the system with several third-party solutions. Pricing is available on request and support is extended via phone, email, video tutorials and documentation.
Alessa Software - Alessa suspicious transactions
Alessa Software - Alessa main dashboard
Alessa Software - Alessa notifications
Alessa Software - Alessa transactions list
Alessa Software - Alessa suspicious transactions - thumbnail
Alessa Software - Alessa main dashboard - thumbnail
Alessa Software - Alessa notifications - thumbnail
Alessa Software - Alessa transactions list - thumbnail

Alessa pricing

Alessa does not have a free version.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
N/A

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Alessa Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 12 View all reviews
Ashwini S.
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/05/2020

Cutting edge software

I have worked in Alessa for over five years. What I loved about the company is that it has strong culture with great values. The company takes effort to discuss with employees their personal as well professional challenges.

Pros

Ability to identify and take actions on the flaws or loop holes in the business process and further improve it.

Cons

Every software needs new features. The development team is constantly taking feedback and new user stories to improve the experience and usability.

Response from CaseWare RCM

Hi Ashwini, We appreciate the review! Understanding the customer's business process is an integral part of the process; thank you for highlighting it as a pro. Like any other software, there is always more features that we want to add. We very much depend on people like you to understand the requirements and prioritize their implementation. Thanks again!

Replied 21/05/2020
Christian S.
  • Industry: Education Management
  • Company size: 1,001-5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 25/06/2020

Saves a lot of manual working time due to automatic business processes!

Overall, this software allows us to perform significantly more controls than would be possible manually. Thereby, we significantly improved our compliance and risk management system for accounting and taxation issues.

Pros

This software is easy to learn and use for all responsible employees in the company (in particular employees in our accounting department). So we didn't need to spend much money for user trainings and could start very soon. Furthermore, we saved a lot of working time since implementing this software due to changing many data checks from Manual to automatic.

Cons

Fine tuning of the controls was hard work and it took a lot of time to customize all attitudes to our business specifications. But after this fine tuning was done it works very well and we got the spended time back due to the pros of the automatization process.

Response from CaseWare RCM

Thank you for the detailed review, Christian! We appreciate learning how Alessa allowed you to automate some of your processes and saves time for your employees. It is also very interesting that Alessa allowed you to implement more controls and significantly improve your compliance and risk management for accounting and taxation issues. Thank you for being a customer and providing your perspective on how Alessa helps your organization!

Replied 26/06/2020
Gabriela Q.
  • Industry: Retail
  • Company size: 1,001-5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
2
Ease of Use
3
Customer Support
3

3
Reviewed on 29/05/2020

Alessa

Alessa nos permite tener visibilidad de lo que está pasando en los procesos de negocio y poder aprender del comportamiento del negocio para realizar auditorías mejor enfocadas.

Pros

Lo que más valoramos de la solución que tenemos con Alessa es la automatización que logramos para monitorear controles de procesos de negocio y tener alertas cuando dichos controles tengan un comportamiento inusual.

Cons

El tema de estadísticas debe ser mejorado, la cantidad de datos que Alessa genera permite analizar patrones de comportamiento de las alertas que sin duda aportaría muchísimo valor a los usuarios de la herramienta.

Response from CaseWare RCM

!Gracias por su comentario Gabriela! Nos alegra saber que estas viendo los beneficios de la automatizacion de los procesos de negocio y que eso les permite aprender del comportamiento del negocio para realizar auditorias mejor enfocadas. Algunos de nuestros otros clientes tambien han conseguido los mismos resultados. Con respecto a tu necesidad de mas estadisticas y de mayor profundidad, un miembro de nuestro equipo te contactara para ver si los reportes con los que Alessa cuenta asi como la capacidad de crear otros personalizados utilizando SQL Server Reporting Services podria ayudarte a obtener los resultados deseados. Tambien tenemos nuevas capacidades para generar visualizaciones y tableros de control directamente desde los datos almacenados en Alessa que podrian interesarte. !Gracias de nuevo!

Replied 03/06/2020
Michelle F.
  • Industry: Banking
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 23/02/2021

Great AML tool

My overall experience however has been a positive one as Alessa/Caseware provide excellent customer support

Pros

Alessa helps my organisation detect high risk entities and activities early by creating alerts to be reviewed based on the parameters set.

Cons

Sometimes is moves a bit slow and presents with error messages. I have reported this on many occasions

Response from Tier1 Financial Solutions

Hi Michelle, Thank you for the review and we are thrilled to have you as a customer. We are glad to hear that our solution is able to alert your organization of high risk entities and activities! I am sorry to hear that sometimes the software is a little slow. We are continuously making enhancements to the product to improve the customer experience so your feedback is very helpful. Thanks again!

Replied 26/02/2021
Rory B.
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
4
Customer Support
4

4
Reviewed on 12/05/2020

Alessa as a Continuous Monitoring Solution

Alessa is an excellent tool which has made its name in the Financial industry as an all-encompassing Anti-Money Laundering solution. The tool looks to adapt to the many changes across different regulations and they have a team that are committed to serve the customer's needs.

Pros

In the software it allows you develop monitoring processes fully customizable to your needs.
It is data-driven and contains capabilities for creating an automated ETL as well as workflow management for handling various scenarios.

Cons

The software does require quite a bit of set up and consultation prior to initial use, this is necessary for the customized experience.

Response from CaseWare RCM

Hi Rory,
Thank you for the feedback! Being a highly configurable, data-driven software is a must for Alessa since we work with so many types of financial institutions and corporations. Thank you for acknowledging it as a strength of our solution.

You are right in that the solution does require set up and consultation prior to initial use. But like you said, that is necessary in order to get a solution that is customized to a customer's needs.

Rory, we appreciate your feedback and we look forward to continuing to work with you.

Replied 13/05/2020

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