--- description: Review of Alert Logic MDR Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Alert Logic MDR | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Cybersecurity Software](/directory/4643/cybersecurity/software) > [Alert Logic MDR](/software/180949/alert-logic) # Alert Logic MDR Canonical: https://www.softwareadvice.com.au/software/180949/alert-logic Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/180949/alert-logic?page=2) > Alert Logic Log Manager is a cloud-based log management solution. The solution provides security as a service for various environments including Amazon Web Services, Microsoft Azure, Google Cloud Platform and hybrid environment. Alert Logic Log Manager is an automated solution that collects, aggregates and searches log data from web applications, servers and network assets. Key features include threat detection, forensics data management, compliance management, log monitoring, log analysis, log reports, log reviews and security alerts. Alert Logic Log Manager automatically deploys collectors in the cloud and hybrid infrastructure. Along with it, the solution integrates log data from various sources such as applications, workloads and network assets. It tracks user activities and suspicious behaviors across all the environments. In case of any threats, system analysts analyze the threats and alert users with the help of daily and monthly reports. Alert Logic provides its services on a monthly subscription basis and provides support via phone, email, knowledge base, training and community forums. > > Verdict: Rated **4.5/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 14 Reviews | | Ease of Use | 3.6/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: LevelBlue - **Location**: Houston, US - **Founded**: 2002 ## Commercial Context - **Starting Price**: USD 550.00 - **Pricing model**: Per Feature - **Pricing Details**: Please contact Alert Logic for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United Kingdom, United States ## Features - AI/Machine Learning - API - Activity Dashboard - Activity Monitoring - Activity Tracking - Alerts/Notifications - Analytics - Anomaly Detection - Archiving & Retention - Asset Discovery - Behavior Tracking - Behavioral Analytics - Compliance Management - Compliance Tracking - Dashboard - Data Visualization - Endpoint Management - Endpoint Protection Software - Event Logs - File Integrity Monitoring ## Integrations (67 total) - AWS CloudFormation - AWS CloudTrail - AWS Config - AWS Lambda - Amazon RDS - Apache CloudStack - Apache Gump - Apache OFBiz - Apache Subversion - Auth0 - AzureDesk - AzureDocKit - Barracuda Backup - Barracuda Email Protection - Barracuda Impersonation Protection ... and 52 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Cybersecurity Software](https://www.softwareadvice.com.au/directory/4643/cybersecurity/software) ## Related Categories - [Cybersecurity Software](https://www.softwareadvice.com.au/directory/4643/cybersecurity/software) - [Network Security Software](https://www.softwareadvice.com.au/directory/4170/network-security/software) - [Log Management Software](https://www.softwareadvice.com.au/directory/4551/log-management/software) - [Vulnerability Management Software](https://www.softwareadvice.com.au/directory/4286/vulnerability-management/software) - [Cloud Security Software](https://www.softwareadvice.com.au/directory/4329/cloud-security/software) ## Alternatives 1. [Splunk Enterprise](https://www.softwareadvice.com.au/software/234262/splunk-enterprise) — 4.6/5 (259 reviews) 2. [Netsurion](https://www.softwareadvice.com.au/software/134470/eventtracker) — 3.6/5 (23 reviews) 3. [Secomea](https://www.softwareadvice.com.au/software/440313/secomea) — 4.7/5 (19 reviews) 4. [Security Event Manager](https://www.softwareadvice.com.au/software/183301/security-event-manager) — 4.7/5 (9 reviews) 5. [CloudJacket MXDR](https://www.softwareadvice.com.au/software/183664/cloudjacketx) — 5.0/5 (1 reviews) ## Reviews ### "AlertLogic is one of the best cloud security solution in the market" — 4.0/5 > **Jamal** | *22 May 2018* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: The good thing in AlertLogic is it gives you a simple interface and easy to use with very good features such as : Vulnerability scanning, ASV Scans, Log Management, and Threat Management where you can see the the threats that your organization faces as well as review your systems logs of your environment, AlertLogic acts as well as and IDS/IPS for your web servers that faces the public and prevents you from the attacks. > > **Cons**: 1- The Log management is little bit slow when it comes to review the logs,. 2- In Threat management when you review the threat you can't export the details instead you can only export the headlines of threats. > > The good thing in the software is it gives the full cloud security protection you need. ----- ### "A Deep, Capable Log/Threat Tool That is Bogged Down by a Clunky Interface and Complicated Config." — 4.0/5 > **Michael** | *11 April 2018* > > **Pros**: It definitely does what is supposed to do - capture and provide traffic and threats/intrusions as they occur. Any risk that I've had to deal with in the past couple of years has been caught by Alert Logic, not the other secondary tools I have in place as an additional means of security. The agent that we have to deploy in our AWS environment to capture all of our traffic on our AWS instances is small and unobtrusive. The reporting functionality is great - there is the automated report capability, and we can fine-tune the reports to have only certain information go to certain people - much better than having our security team dig through countless pages of data that certain people don't care about. > > **Cons**: The UI is generally a mess. It is difficult to find what you need at times, and after 2+ years of using the tool, I still find myself lost very frequently. There is no option for Multi-Factor Authentication (to my knowledge, for all I know it may be hidden deep in the UI somewhere). This is an odd exclusion for a security tool. Instead, passwords expire very very quickly, so I feel like I'm changing my password more often for Alert Logic than any other tool that I use. It has crossed the line of secure, and become a pain. The instances that I've had to deal with support have not been all that great - some engineers are way more skilled and experienced than others, as I've wasted hours with some engineers to solve an issue that another engineer was able to solve in minutes. The documentation that I've seen is often outdated - I'd like to see that frequently updated, especially with such a clunky UI. ----- ### "Alert Logic MDR Review" — 4.0/5 > **Clay** | *3 December 2021* | Education Management | Recommendation rating: 5.0/10 > > **Pros**: Once Alert Logic is set up and in production, there is a nice sense of security. It has caught many threats and we are very pleased with the product. > > **Cons**: Dealing with the technical support team has been challenging at times. On several occasions, we had an open ticket and couldn't get an update for days. I understand an issue that takes days to fix, but when we ask for an update we expect a prompt response at the very least. > > Overall my experience has been just okay. The product itself is good, but I think there are better programs available for the price we pay. ----- ### "Hacking BLOCKED\!" — 5.0/5 > **Verified Reviewer** | *18 December 2018* | Oil & Energy | Recommendation rating: 10.0/10 > > **Pros**: We get a lot of brute force attempts and AlertLogic Threat Manager is on top of them all. The shunning works great and is very configurable to our desired thresholds. > > **Cons**: At this point I do not have any cons that I can speak of. ----- ### "Overall a good product, but still lacking in some areas" — 5.0/5 > **Verified Reviewer** | *18 December 2018* | Management Consulting | Recommendation rating: 8.0/10 > > **Pros**: The reason we chose Alert Logic over other vendors was for the managed services offering. This has been good for us most of the time, but with some challenges. The UI was well explained upon installation and was laid out in a logical fashion. > > **Cons**: The UI has changed since we deployed this solution, and with no warning. It lacks the intuitive function that you would expect in a product at an enterprise level. This has been the biggest hurdle for us. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/180949/alert-logic?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/180949/alert-logic) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data