--- description: Review of Epsagon Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Epsagon | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Application Performance Management Tools](/directory/4140/application-performance-management/software) > [Epsagon](/software/181300/epsagon) # Epsagon Canonical: https://www.softwareadvice.com.au/software/181300/epsagon Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/181300/epsagon?page=2) > Epsagon is a SaaS log management solution designed to help businesses of all sizes create, analyze and store event logs. It enables development and operation teams to automatically trace application-level performance issues and resolve them with automated data correlation and payload visibility. IT professionals can utilize Epsagon’s integrated software development kit (SDK) to search all payloads or fields and view specific transactions in real-time. Features include monitoring, status tracking, HIPAA compliance, data encryption, reporting and more. Additionally, the application allows organizations to predict the cost of serverless architecture. Epsagon comes with an application programming interface (API), which facilitates integration with several third-party platforms such as PagerDuty, Slack, Microsoft Teams and more. The platform is available to users for free and on a monthly or annual subscription. Support is extended via phone, email and other online measures. > > Verdict: Rated **4.8/5** by 18 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 18 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Epsagon - **Location**: San Francisco, US - **Founded**: 2017 ## Commercial Context - **Starting Price**: USD 89.00 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: Epsagon's pricing is calculated by the number of monthly traces you run - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - API - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - Anomaly Detection - Application Management - Application-Level Analysis - Audit Management - Baseline Manager - CPU Monitoring - Capacity Analytics - Compliance Management - Compliance Tracking - Cost Management - Dashboard - Data Visualization - Dependency Tracking - Diagnostic Tools - Event Logs - HIPAA Compliant ## Integrations (6 total) - Microsoft Teams - OpsGenie - PagerDuty - ServiceNow - Slack - Splunk On-Call ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Application Performance Management Tools](https://www.softwareadvice.com.au/directory/4140/application-performance-management/software) ## Related Categories - [Application Performance Management Tools](https://www.softwareadvice.com.au/directory/4140/application-performance-management/software) - [Server Management Software](https://www.softwareadvice.com.au/directory/4570/server-management/software) - [Log Management Software](https://www.softwareadvice.com.au/directory/4551/log-management/software) - [DevOps Tools](https://www.softwareadvice.com.au/directory/4380/devops/software) - [Cloud Management Software](https://www.softwareadvice.com.au/directory/4676/cloud-management/software) ## Alternatives 1. [ManageEngine Applications Manager](https://www.softwareadvice.com.au/software/359879/manageengine-applications-manager) — 4.6/5 (258 reviews) 2. [Datadog](https://www.softwareadvice.com.au/software/101405/datadog) — 4.6/5 (358 reviews) 3. [Site24x7](https://www.softwareadvice.com.au/software/360425/site24x7) — 4.7/5 (345 reviews) 4. [Dynatrace](https://www.softwareadvice.com.au/software/234304/dynatrace) — 4.6/5 (83 reviews) 5. [New Relic](https://www.softwareadvice.com.au/software/142684/new-relic-one) — 4.5/5 (195 reviews) ## Reviews ### "Epsagon is a must have for your monitoring needs\!" — 5.0/5 > **Ky** | *10 February 2020* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: Ease of setup and ease of use. Great customer support service and great communication with their support in helping us get started, setup and customized. > > **Cons**: Wish we had known about it earlier, it saves so much time\! > > Epsagon is a must have in today’s serverless world. ----- ### "Best drop-in distributed tracing tool for server-less architectures" — 4.0/5 > **Caleb** | *17 February 2020* | Online Media | Recommendation rating: 9.0/10 > > **Pros**: - Easy to use, just instrument your functions or add the Epsagon Lambda layer - Service map is interesting - Automatically captures network connections, database connections - Automatically captures a function's input and output - Makes it very easy to debug issues - Easier and more featureful than X-Ray > > **Cons**: - Alerting functionality hasn't caught up to CloudWatch yet - Requires instrumentation, (probably impossible to avoid, but still...) - Can be slow to analyze new traces - Cross-invocation metrics aren't very useful yet > > It's been great to grow with Epsagon. I was one of the first using it on JavaScript Lambdas, and the absolutely first using async/await which meant I got to catch some of the bugs. Since then the product has matured significantly and it is very pleasing to use. Reliability and performance have been strong for some time now. ----- ### "Great troubleshooting experience" — 4.0/5 > **barak** | *10 February 2020* | Computer & Network Security | Recommendation rating: 8.0/10 > > **Pros**: Time to remediate a production error have become significantly faster than before. The tracing view is easy to understand and gives the right context when try to solve a bug. > > **Cons**: I would love to see more services monitored at the same way. Kinesis, AWS Elasticsearch and ECS Fargate tasks would be a great addition. ----- ### "Epsagon Review" — 5.0/5 > **Chris** | *29 July 2021* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: The software was very user friendly. It is laid out how you expect it to be laid out. > > **Cons**: It did everything that I needed it to do. I have no cons. > > From the moment I spoke with \[SENSITIVE CONTENT\], my experience with the team, and the software was amazing. Fast response time to any concerns I had, Epsagon worked with me and my team to tailor configurations that worked best for our operation. I will highly recommend Espagon to anyone who wants to keep an eye on their lambdas, api gateway and rds. ----- ### "Great Serverless APM" — 5.0/5 > **Verified Reviewer** | *18 June 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: It integrates more or less automatically and gives you all the important metrics right off the bat. > > **Cons**: Some parts of the Muting alerts were not flexible enough. The Issue tracking feature was not useful to us. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/181300/epsagon?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/181300/epsagon) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data