
Visual Retail Plus
About Visual Retail Plus







Visual Retail Plus pricing
Visual Retail Plus does not have a free version. Visual Retail Plus paid version starts at USD 1,750.00/one-time.
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All Visual Retail Plus Reviews Apply filters

- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Agrxis Review on Visual Retail Plus
Overall, my interaction with Visual Retail Plus was fruitful. I was given a complete and user-friendly management tool for my retail business by the software. Keeping track of sales and stock levels was made much easier by the inventory management and reporting options. Every time I had a problem, the customer care staff was helpful and quick to respond. I would advise Visual Retail Plus to other merchants searching for a dependable point of sale system because it generally helped me streamline my business operations.
Pros
I truly value Visual Retail Plus's user-friendliness. I don't have a lot of spare time as a business owner to spend to mastering intricate software programs. I had no trouble navigating VRP and tailoring the functionality to suit my company's needs. The inventory control system is quite effective. All of my items could be simply entered and tracked, even with the addition of particular details and variants like colors and sizes. The reporting tools are also excellent and provide me with current information about how well my company is doing. In conclusion, I heartily endorse Visual Retail Plus to any company owner seeking a dependable, approachable, and all-inclusive point-of-sale system.
Cons
Thus far, my experience with Visual Retail Plus has been very positive and I have not encountered any issues or concerns.
- Used Weekly for 2+ years
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Review Source
I find it stable, reliable and the technical support is excellent
It helped me get a complete description of my workflow and also the technical service is excellent
Pros
It has an ease of use and is intuitive, I feel it was made to make quick and easy changes in relation to new modules.
Cons
It is a very useful tool because the graphics are not so advanced and I would like it to be more personalized according to the commercial needs.
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Slightly below average experience
Pros
The one this I will say was fantastic while working with this particular product was the help I received from customer service.
Cons
I can’t say I found any features of this product to be especially standout, rather below average from my experience.
- Industry: Retail
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Winner for retailers!
Pros
I can say that it is really a winner software for us in retail industry. it let us manage the other stores easily, plus it is very easy to navigate even our staff can use this software easily that makes them more utilize.
Cons
So far I don't have any complain for this, but i wish that it can be more customizable that would fit with the needs or our company
- Industry: Apparel & Fashion
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Review Source
VRP Review
Pros
As far as point of sales go, many over-complicate systems and worry too much about aesthetics. VRP focuses on functionality and ease of use. Kith has been loyal customers since inception of the company and our sister company, Atrium, has been a customer for 15+ years. Collectively we've made many additional pieces of the software allowing for growth and adapting to a fast pace retail environment.
Cons
Very few downsides of the product, however, some of the integrations with current systems took a bit longer to perfect than I would have hoped for. With that said, VRP did a lot to get these integrations up and running and now work smoothly.
- Industry: Apparel & Fashion
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Review Source
Visual Retail Plus Review
Pros
I've been using VRP for 9 years and have been the main contact person from my company for about 2 years now. VRP is a great POS system and is very user friendly. There's a lot of functions that you can actually use, but us specifically we tend to use a handful which we've mastered. The tech support guys are friendly and relate able and actually make you want to give them a call to assist you with what you need.
Cons
Sometimes there's a long wait and it can take a few hours to get a call back. When the issue is of urgency it can get frustrating to have to wait more than an hour.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used for 1+ year
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Review Source
VRP - Reliable
Pros
I utilized this POS system for well over a year and it was one of the easiest I had ever used. Customer support goes above and beyond to solve your issues and you will always get someone on the phone. VRP is reliable and the company stands behind their product.
Cons
The system and user interface feel very dated and could definitely use a face lift or a redesign. In a 12 month period, I personally experienced a total of 3 debilitating errors for which I had to reach out to customer service. The issues were resolved with care and tact.
- Industry: Apparel & Fashion
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Review Source
My Review of VRP
Pros
My favorite thing about this product is its level of customization. While the base level VRP system isn't something I'd say would fulfill our entire business needs, the assistance we get from our reps, and their ability to customize the platform to suit our particular practices is really amazing, and definitely something worth noting.
Cons
Due to the nature of our business, VRP is unable to catch up to our rapid sales. On weekends, we have products online that will call for high customer demand. Our web platform Shopify is able to register the sales before VRP does, which causes pretty sizable inventory issues unless adhered to prior.
- Industry: Apparel & Fashion
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Review Source
Excellent Experience
Pros
This software platform is like a nice bottle of red wine. It has a great formula and it gets better with age in the game of retail. VRP is constantly perfecting, upgrading and listening to the customers needs and that is wonderful thing this day in age. Also, if we ever need support they are always there and truly care about their customers.
Cons
Sometimes I wish their was a manual for each of the modules created in the system but if you play with them long enough you figure it out.

- Industry: Internet
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Medium-sized software for the retail trade.
Too slow on some spots.
I use it a few times for my clients.
Pros
Very easy to use and that I can accomplish my tasks very easily.
Cons
Atention there may be random errors, reliability.....
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
VRP is an amazing tool in the retail industry!
Overall, this has been a great product for our company.
Pros
It is a good, reliable POS system. They are constantly changing to best help retail companies. There customer service is also wonderful.
Cons
Their user interface can seem a little outdated at times.m, yet, it does its job. Also, there are so many modules created- I’d love some sort of manual. It can get a little tricky trying to figure out.
- Industry: Apparel & Fashion
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Review Source
We got used to VRP
Pros
In the beginning, it took us a while to get used to using VRP because we created a program to do what we need it to do, and it took us a while to get used to it, but now we can say it helps us a lot.
Cons
The search can take a very long time. And many times we have to call about numerous errors. It's very frustrating.
- Industry: Retail
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Review Source
Vistual Retail Plus
Pros
This system is indeed a plus for us. It took awhile to really get everything on board, but once we started using it, it was worth the cost.
Cons
Updates tend to have more errors instead of fixing the current errors. That can be solved by testing it a lot more before distributing to customers.
- Industry: Apparel & Fashion
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Review Source
Review from a Cashier
Pros
It's not a bad program at all! We loved it the first time we started using it, but then, after many updates, there are things that improved and things that just got worse.
Cons
There are too many changes. Because of these changes, there are many more errors than what was there before.
- Industry: Apparel & Fashion
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Review Source
A Neat Program
Pros
This is a neatly built program that takes every scenario into consideration. There is a lot I can do for every situation that arise.
Cons
The fact that it searches really slow is what I like least. I think they need to improve how items are being looked up to make it move faster.
- Industry: Apparel & Fashion
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Review Source
Say no to manual and yes to VRP
Pros
I love this program! We use to do it all manually, but now with everything being scanned and computerize, it's 10 times better for us.
Cons
There isn't much to not like with this program, because it's very simple and to the point where you don't have anything you don't need.
- Industry: Apparel & Fashion
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Review Source
The Best Thing Since Sliced Bread
Pros
I am always able to find software I need for the right project or team. I'm glad something like this is available to me.
Cons
What's not to like? The customer service is amazing, and I'm always able to get a straight answer, There's no beating around the bush here.
- Industry: Apparel & Fashion
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Review Source
Visual Retail Plus
Pros
It is very easy to use and very easy to teach other people to use. It seems to be easy for the customers to understand the transaction as well, which speeds up the lines.
Cons
As of now, there are no faults. In the beginning, there were a few ups and downs.
- Industry: Apparel & Fashion
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Review Source
We use this everyday
Pros
We use this program on an every day basis, and it does make our lives a little easier getting things done.
Cons
There are annoying "Run Time" errors that pop up when trying to search something it doesn't recolonize, and it just closes on you.
- Industry: Apparel & Fashion
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Review Source
Purchase Orders
Pros
I enter purchase orders on a daily basis, and with VRP, it's now very easy rather than writing order by order.
Cons
When a purchase order is too large, the system takes a long time to load, but I think this can be fixed with programming
- Industry: Apparel & Fashion
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Review Source
Needs improvement
Pros
I like that it's not technical, and you don't need a lot of computer knowledge to start using it.
Cons
I don't like that fact that this system is so problematic. It's always giving an error and so very slow to work with at times.
- Industry: Apparel & Fashion
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Review Source
Super easy to use!
Pros
I love how all the icons are organized and easy to locate. It keeps everything nice and organized and helps you finish tasks smoothly and efficiently
Cons
Sometimes, it doesn't save work, and you have to remember to save it.
- Industry: Apparel & Fashion
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Review Source
POS is great
Pros
The POS system Visual Retail Plus offers us is great. It's simple to use, and I like everything about it.
Cons
There are occasions where our registers don't print the receipts. The cause is unknown as far as I am aware.
- Industry: Apparel & Fashion
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Review Source
It make merchandising simple
Pros
I like VRP. I no longer need to rely on pen and paper for everything since it's now all digital.
Cons
At first, I had a difficult time getting used to the different functionalities, but over time, I've mastered them.
- Industry: Apparel & Fashion
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Review Source
Made to work for us
Pros
This was made specially to work for us using our existing programs, so it makes things much easier.
Cons
I don't have anything negative to say about this product. It works exactly how I want it to work.
- Industry: Retail
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Review Source
VRP Review from Hezi Rotem
Pros
I've been familiarized with this program for the last four years, it's capable against our Magento program directed towards our e-Commerce platform.
Cons
We do come across connection issues a lot, this particularly occurs during our in-store functionality, this causes issues at times considering we have to check out customers through the program.
Response from Visual Retail Plus
We love having Sabon as our loyal customer for so many years, however as previously discussed, connectivity issues are not related to the VRP software.
- Industry: Retail
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Review Source
Responsive support and a plethora of options
Pros
VRP can do almost anything you ask it to. It really feels that it was designed with a full understanding of how a retail store operates, not just some software company trying to check all the boxes so to speak.
Cons
Being a smaller company, VRP can make changes quickly and easily add new modules. Somethings this leads to bugs popping up, although I have to say they are usually able to fix any that are found with 24 hours of their discovery or less.
- Industry: Apparel & Fashion
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Review Source
Flexible POS system with Great Support
Pros
The product is fairly user friendly with lots of reports and features pre-built in. Like all POS systems I have worked with it has its shortfalls and glitches, but most of the problems are easily fixed. Most issues I have been able to resolve on my own, and the ones I couldn't VRP has been very good about helping resolve them.
Cons
I would like to see a little more customization for my specific business needs. You can customize many of the features and reports, I would just like to see that expanded.
Response from Visual Retail Plus
Most of our customers request customizations since each business is run differently. We will contact you in order to discuss any needed reports or features that you feel can benefit your business; it may be a simple query that can be written either by us or you.
- Industry: Apparel & Fashion
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Review Source
Easy to use
Pros
Easy to use and train staff (since its self explanatory) and great customer service (Rita)
Cons
Onced purchased new monitor, touch screen doesn't work as great
Response from Visual Retail Plus
VRP is a software company, therefore if you feel that your touch screen is not working properly, we recommend contacting the store you purchased the screen from. Most hardware today come with a standard 3 year warranty.
- Industry: Retail
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Review Source
Always have a good experience with this product
Pros
Software is user friendly. Also technical support is very helpful and friendly.. They always have answers to any questions I have. They do not need to ask others in the company as they are always on top of their product.
Cons
I do not have any negative reviews The above review summarizes the vendor and product.
- Industry: Retail
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
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Review Source
Flexible tool and good customer support!
We track all the stores we have and we improve the controls we have in our industry.
Pros
The solution of this software is really good you can be configured for a number of retail segments, including apparel, gift shops, hardware stores, electronics, office supplies and much more. It's ideal for growing retailers that need robust functionality and control the areas operations.
Cons
You should improve the manual and guides to use each module because sometimes It get a little bit harder to begin and try to find what you're looking for. It should be a great idea to improve this.
- Industry: Automotive
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Review Source
Great product, Helpful team
Pros
They worked with us to make sure the product worked in the best way possible for us
Cons
The only real problem I have found with the program is the averaging of costs, which isn't the best option for our business, but that information isn't necessary and we just ignore it.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Visual Retail Plus Review
With visual retail plus i m resolving my retail issues and invicing.
Pros
Visual Retail Plus is best in retail market. Inventory system is really awesome in visual Retail Plus. Invoice system is proper and well define.
Cons
In Visual Retail Plus don't have any critical issue but demo of this software is not define proper it needs more explanation.
- Industry: Sporting Goods
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Review Source
Having been using VRP for over 10 years. Very happy.
Pros
The product is very versatile, and the help desk is amazing. VRP usually comes up with a new idea or an add-on right before I decide I need it, so by the time I call and say I want to run this on a tablet, they say, "It's already done; let's set you up." They keep their fingers on the pulse of what retailers want and create it.
Cons
They are located on the East Coast, and I am in Hawaii, so the time zone difference can be an issue. Once in a blue moon, when I need to call for tech support with a closing issue, it is 3:30am their time. They are available, but I still feel bad with my middle of the night phone calls. They don't mind it, and they are always available and helpful.
- Industry: Luxury Goods & Jewelry
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Review Source
Pointe Coupee Gallery DEPENDS on VRP
Pros
VRP is always available.....Our retail jewelry and gift store needs reliable and consistent tech support.
VRP is just a call away!
Cons
In the past the local licensed person was not as talented as the main office.....
- Industry: Museums & Institutions
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Review Source
IGFA is very satisfied with this product.
Pros
The software is very stable and reliable, and the tech support is excellent.
Cons
Sometimes an update to the software causes other problems that require tech support to troubleshoot.
- Industry: Apparel & Fashion
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Review Source
VRP Softwear-SAMSclothing
Pros
Ease of use...intuitive. The Point of Sale module is easily learned by cashiers. Outstanding customer service.
Cons
Issues are easily and immediately resolved with customer service.
- Industry: Museums & Institutions
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Review Source
Loyal Customer since 2009
Pros
Flexibility/Customization, Updates and Customer Service
Cons
Nothing to really speak of, I have been pleased with them and any issues we encounter they are able to solve.
- Industry: Apparel & Fashion
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Review Source
Been using VRP for 18 yrs+
Pros
easy to reach, and ease of POS specially for fashion retail.
Cons
ease of use POS, and support reachable, though I wish if I could reach them 24/7
- Industry: Apparel & Fashion
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Review Source
Very sophisticated and yet user friendly.
Pros
Perpetual improvement and the numerous methods to optimize your business
Cons
No negatives. They are always there when you need them.
- Industry: Retail
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Review Source
No instructions
Pros
This program has the potential to do a lot, and there are a lot of programs to work with, but there is also a lot of work that should be spent on improving this program to be more useful.
Cons
There are many things that just don't work on this program. There are absolutely no instructions on how to use the programs like the report, etc. It's like a guessing game; you input your information, and you have to try and figure out the results if it's even accurate. It would be a great help to have a "help" button.
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Okay better out there
This product is great, but needs some improving, yes all the functions work but doesn't look the prettiest.
Pros
With any problem that arrises it was easily fixed with a quick call to customer support! Has a lot of functions.
Cons
The graphics of the system isn't really advanced, it should be easier and better presented
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Great software, Great company
We have been working with VRP for years now, and they are the best. They are constantly updating the software with new features and have amazing prompt support anytime we have a question or issue. They adapted their program to meet our needs and continue to work with us whenever something new shows up. The flexibility and power of their software is incredible.
- Industry: Retail
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Review Source
Works well for us.
Pros
Easy enough for all employees to be able to learn what they need to pretty quickly.
Cons
Should come with more initial instruction to begin the program.
- Industry: Retail
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Review Source
Point of Sale review
Pros
It's easy to learn, and the icons are all right in front of you. However, it's not the best to work in all the time.
Cons
The point of sale is tremendously slow. If you start it up in the morning, it moves even more slowly. Scanning takes a long time to appear on the screen, and you're there watching and waiting while the items ring up.
- Industry: Apparel & Fashion
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Review Source
Better Software
Pros
I like that it is simple and easy to learn. I am able to do mostly everything through this system. I always have accurate inventory data. It's so easy to process credit cards through the system itself and not that of an outside machine and then log the info in the system.
Cons
If you have the system on for the whole day, it starts to move slower and slower than how it was at the beginning of the day. And being that it works with the internet, if the internet goes down then the system is offline until internet comes back up.
- Industry: Apparel & Fashion
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Review Source
Great System
Pros
This is a great system for POS and works very well for us. We have become very used to it and would not want to turn back!
Cons
It is sometimes slow, and it has problems printing receipts sometimes. Also, we have had many incidents where we have credit card issues. However, they are helpful enough to help us fix those issues.
- Industry: Retail
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Review Source
User friendly system
Pros
This is a nicely made system that can do just about anything that you need a system to do in a short space of time.
Cons
The product is neatly put together; however, there are some programs that are top plain and no creativity was added to it. You could tell they didn't put a lot of thought with the design for them.
- Industry: Apparel & Fashion
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Review Source
Great choice for POS and Back Office Retail
Pros
I really like the flexibility to add modules onto this system and to work with their development staff. Their response is always "Sure, we can do that."
Cons
I do not like the way their sales department charges for services. They charge a per-product fee; I would prefer a per hour fee with a "not-to-exceed X" model.
- Industry: Apparel & Fashion
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Review Source
Works Great
Pros
This software is very useful. It is designed for durability and great understanding
Cons
Regardless of how great this product is, there is still the fact that there needs to be work done on it regarding its many crashes, and taking forever to load or breaking down in the middle of a project
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