4.0
Overall rating
Reviews

4.0
Overall rating
Reviews

About Retail Pro

Retail Pro is a specialty retail management software platform featuring POS, replenishment, inventory management, promotions, customer management, back office, performance, and KPI reporting capabilities. Retailers can use Retail Pro to overcome data fragmentation and can tailor Retail Pro to their exact workflow, branding, and business needs. Retailers can leverage the application program interface (API) in Retail Pro to connect and sync retail data with third-party solutions such as ERP, CRM, HR systems, e-commerce sites, loyalty, RFID, merchandising and others. Retail Pro's adaptive user interface allows retailers to customize and configure the operational screen to fit their business requirements, define workflows for all set of users and extend business branding to all customer touch points. The solution also provides ad-hoc reporting capabilities with over 150 prebuilt reporting templates. With built in e-commerce features, businesses can also design their online stores to sell goods and accept online payments, distribute loyalty rewards and track shipments. The solution serves a variety of retail businesses such as franchises, corporate stores, outlets and multi-subsidiary retailers.
Retail Pro Software - POS functionality
Retail Pro Software - Generate checkout bills
Retail Pro Software - Manage inventories across multiple locations
Retail Pro Software - Generate shopping bills
Retail Pro Software - Configure administrative settings
Retail Pro Software - Website and POS branding capabilities
Retail Pro Software - POS functionality - thumbnail
Retail Pro Software - Generate checkout bills - thumbnail
Retail Pro Software - Manage inventories across multiple locations - thumbnail
Retail Pro Software - Generate shopping bills - thumbnail
Retail Pro Software - Configure administrative settings - thumbnail
Retail Pro Software - Website and POS branding capabilities - thumbnail

Retail Pro pricing

Retail Pro does not have a free version. Retail Pro paid version starts at USD 1,000.00.

Starting Price:
USD 1,000.00
Free Version:
No
Free trial:
No

Alternatives to Retail Pro

Retail Pro Reviews

Feature rating

Value for Money
3
Functionality
3.9
Ease of Use
4.0
Customer Support
4.2
5 reviews of 79 View all reviews
Daniel
  • Industry: Retail
  • Review Source
Value for Money
0
Features
4
Ease of Use
4.5
Customer Support
5

4.5
Reviewed on 26/03/2014

Retail Pro gives us a competitive edge!

Pros

Our operation is very seasonal, and we gear up from 0 to 100 in a short amount of time. The accuracy the system delivers for inventory management gives us the confidence to make rapid decisions that impact our bottom line. We especially appreciate the level of support that we receive. That level of trust in the product and support is important for us since we have such a narrow window for our business.

Cons

No software is perfect. However, our experience with Retail Pro has been significantly better then our previous vendor. Our least favorite thing about the software is how it behaves with our unique discount structure. However, we have found ways to make it fit our operation.

Mohamed
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4

4
Reviewed on 14/04/2018

i'm working with retail pro since 2013, it was wonderful experience.

i got the knowledge that gave me the chance to implement and support our customer in the market, very important thing is that i learned how business operate with one of the biggest retail solution ever

Pros

very powerful inventory management solution, full of function and features. the second thing is the scalability and durability the solution can support large number of stores & POSs in one big database "oracle database".

Cons

it takes much time to recover database especially in the main server, 2nd thing when upgrade from old release to a new one with large number of stores and POSs.

Natee
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
3
Ease of Use
3
Customer Support
1

1
Reviewed on 08/07/2020

Don’t buy. My on hand inventory is wrong. It’s a bad decision that I bought this product.

It sucks. Don’t buy. We have been trying to use it for over a year but now we have to start everything over because the inventory is not correct. We have to do manual adjustments a few times. Our products are high value watches with serial numbers and we have only less than 10 transactions per day!!
We can’t imagine how this software can handle larger businesses with hundreds or thousands of transactions per day. Either the local solution provider (Adasoft) didn’t implement it correctly or the software really sucks!

Pros

Ease of use interface.
Multiple stores capability.

Cons

- It could not even calculate inventory correctly.
- Regional Support is extremely slow and local solution provider could not help much.
- We have been trying to use it for over a year, it has always been miscalculating the on-hand inventory and the actual inventory in the reports.
- Upload tool is very difficult and confusing to use and can cause duplicate records and mess up the product database.
- Slow.
- We have been using it over a year just to find out that either the product or the implementation is sub standard.

craig
  • Industry: Retail
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
5

4
Reviewed on 10/11/2016

Retail Pro review

I have been working with R Pro version 8 from 2003 to 2015 with Valentino and now with version 9 with Philipp Plein, as far as a retail system, from both the POS and the logistic side, its an excellent software. Easy to manage and use. The ONLY downfall is the EFT. At the POS, you really need to have a good, reliable, and when working with luxury retail, a sleek device to expedite EMV transactions. The 2 options offered by Cyan , your ONLY EFT choice, are for mass merchants, not a luxury boutique.

As far as support, One Step Retail has been my partner of choice and they are second to none in support and sales. Over the years I had many special requests from upper management, and OSR were very quick on assisting and "making it happen".

Pros

The simple structure of the POS. Very easy to learn.

Cons

The EFT module. Cayan is HORRIBLE!!! Please go back to Shift 4. Better support and nicer devices.

Amogh
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
3
Customer Support
0

4
Reviewed on 31/07/2018

Strong Customization but can still be improved

Pros

* Very strong customization options.
* Its EMV compatible which is a big plus
* Its got strong Employee and customer management modules
* Strong reporting capabilities

Cons

* Not having ability to “edit” the preloaded report formats to suit our needs.
* There are few glitches here and there especially with a preloaded cards but customer service is usually quick to respond

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