--- description: Review of MatrixCare Skilled Nursing Facility Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: MatrixCare Skilled Nursing Facility | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Nursing Home Software](/directory/4690/nursing-home/software) > [MatrixCare Skilled Nursing Facility](/software/184771/matrixcare-ehr) # MatrixCare Skilled Nursing Facility Canonical: https://www.softwareadvice.com.au/software/184771/matrixcare-ehr Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/184771/matrixcare-ehr?page=2) > MatrixCare’s Skilled Nursing software is built to meet the specific skilled nursing facilities. Our industry-leading EHR solution features clinical decision support to guide clinicians at the point of care with evidence-based practices that can reduce readmissions and boost reimbursement. Our software includes Clinical Advanced Insights, a machine learning tool that provides clear, easy-to-understand dashboards that give clinical staff real-time insights and alerts. They can then take informed action to prevent falls and rehospitalizations, to effectively manage costs and risks. MatrixCare was built to support complex diversified health networks, giving users analytics, accounting and revenue cycle management features all in one place. MatrixCare empowers providers with vital information to deliver what residents need, when they need it and help facilities identify efficiencies and reduce waste. > > Verdict: Rated **4.3/5** by 47 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 47 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ResMed - **Location**: Bloomington, US - **Founded**: 2002 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: $300 per facility/month with a $20k Implementation fee. Based on bed count. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Dashboard - Alerts/Escalation - Billing & Invoicing - Care Plan Management - Charting - Claims Management - Client Management - Clinical Care - Compliance Management - Customizable Reports - Data Capture and Transfer - Data Import/Export - Document Management - E-Prescribing - EMR/EHR - Electronic Signature - Electronic Submission - Employee Management - Financial Management - For Home Care Providers ## Integrations (13 total) - Accushield - Aline - Attendance on Demand - Carefeed - DocNow - OnShift - Prophix One - SNF Metrics - SchedulePop - Senior Sign - Third Eye - Vena - WelcomeHome ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Nursing Home Software](https://www.softwareadvice.com.au/directory/4690/nursing-home/software) ## Related Categories - [Nursing Home Software](https://www.softwareadvice.com.au/directory/4690/nursing-home/software) - [Long Term Care Software](https://www.softwareadvice.com.au/directory/4533/long-term-care/software) ## Alternatives 1. [WellSky Long-Term Care](https://www.softwareadvice.com.au/software/208942/netsolutions) — 4.8/5 (20 reviews) 2. [ECP](https://www.softwareadvice.com.au/software/448947/ecp-ehr) — 4.7/5 (152 reviews) 3. [Eldermark](https://www.softwareadvice.com.au/software/344899/eldermark) — 4.6/5 (37 reviews) 4. [SNF Metrics](https://www.softwareadvice.com.au/software/426724/snf-metrics) — 4.7/5 (41 reviews) 5. [AL Advantage](https://www.softwareadvice.com.au/software/72903/al-advantage) — 4.3/5 (74 reviews) ## Reviews ### "Healthcare Documentation Review" — 4.0/5 > **Verified Reviewer** | *7 April 2019* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: What I like most about MatrixCare is that you can just answer specific questions that are relevant to your line of work and you don't have to worry about the irrelevant questions. You just save your answers and your tasks are done\! > > **Cons**: What I do not like about this software is that they have to put a lot of questions in there instead of simplifying it --- although we do not have to answer all of them, I think it is a waste of time and effort putting them there in the first place. > > In our line of work, which is healthcare, nurses do a lot of documentation, which is the legal way to do it, but due to the stress of trying to finish their documentation, they forget the real essence of nursing, which is patient care. Quality patient care is not provided when nurses have to worry about documentation and whether or not they will finish charting on time. ----- ### "Thankful we went with MatrixCare" — 5.0/5 > **Markus** | *22 January 2021* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: It is very comprehensive and meets all of our clinical, admission, census, and billing needs. The BEST part is MatrixCare is always upgrading and improving as the needs change, changes are not based on what programmers think would be cool, changes and improvements are all based on the input and feedback from users\! Implementation process was AMAZING\!\!\! Full road map provided to implement system, ongoing support throughout process, customized to our needs, and full optimization review at the end to determine what needs greater focus to maximize. > > **Cons**: I really have n0 complaints regarding the product or services. > > Excellent and very responsive\! ----- ### "Your average user friendly EHR" — 3.0/5 > **Verified Reviewer** | *6 November 2025* | Hospital & Health Care | Recommendation rating: 3.0/10 > > **Pros**: It is user friendly. The alert system is very useful. There are a variety of reports that are available. > > **Cons**: There is a lot of downtime and crashes. Fixes/improvements for bugs take months to correct. Customer Service is a hit or miss with the knowledge of helping users. > > There had been several times that MatrixCare was updating their whole program and it never went through. I have had to work overnight and weekends with all the downtime emergencies that staff would have. It was a monthly reoccurrence. We ended up switching to a different EHR. ----- ### "Good review" — 4.0/5 > **Chris** | *28 January 2021* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: It is easy to use. When we first started implementing it, there was a lot of assistance with set-up and training. > > **Cons**: The price keeps going up. There may be features added that we are unaware of and could be using. Some employees have a need to have multiple log-ins due to not being able to access certain features with their original templates. It is difficult to go back and set-up new forms or change forms. There are very few staff left at our facility that know how to navigate this process. > > We have had good overall experience with the program. It is easy for one user to teach another user the functions needed for their daily tasks. ----- ### "All computer knowledge ease of use" — 4.0/5 > **Tina** | *26 March 2021* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: Ease of use, easy to learn even for those with limited computer knowledge. Wide variety of report options. The ability to set up multiple user profiles. > > **Cons**: Inability to create certain reports. Wish it had additional census line options. > > Easier to use than many others available. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/184771/matrixcare-ehr?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/184771/matrixcare-ehr) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data