About HubSpot CRM









HubSpot CRM pricing
HubSpot CRM has a free version and offers a free trial. HubSpot CRM paid version starts at USD 20.00/month.
Alternatives to HubSpot CRM
HubSpot CRM Reviews
Feature rating

- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Great all-in-one CRM, but setting up can take some work!
The experience has been good;. It's easy to use, but setting it up took a while. Once you have it set up how you want, it's fantastic.
Pros
Prospecting hub and deals. It easily syncs with prospecting tools, allows you to keep up with leads, and allows you to track deals, providing a single source of truth.
Cons
It takes some time to learn to use it, and it's not as intuitive as other, more modern CRMs, such as Attio.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
HubSpot in Review
Overall a great CRM & business automation & data integration tool. Definitely delivers huge value to a business. With the right planning regarding regarding package and users, ROI can be positive.
Pros
Feature available are extensive and is an all inclusive software that can manage most if not all required business requirements.
The interface is also amazing and highly intuitive
Cons
The pricing is quite high especially coming from a South African billing perspective.
Understanding the different packages and pricing options can be difficult.
- Industry: Package/Freight Delivery
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Crappy company. Be careful...
At first we were excited.. but it turns out they are just another greedy company and don't do anything to help when they are wrong. Disappointing.
Pros
It is a solid CRM. Tracking interactions with potential customers is great.
Cons
You cannot automate emails to your customers unless you purchase the marketing add on (+$1k/mo).
Also, they removed features that we had been using since we started, without notice, and without a reduction in cost! Beware!
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
The best CRM is the one you actually use.
It's easy to set up and use. The best CRM is the one you actually use, and HubSpot works well for me.
Pros
Robust and user-friendly CRM for organizations of all sizes. The problem with most CRM platforms is getting good data into the system. HubSpot makes it fast and easy to capture all relevant information, from emails to calls to meetings. I've used other CRMs in the past, and none have been as useful as HubSpot.
Cons
I have a small business, so the pricing works for me. However, for larger organizations that need multiple seats or higher levels of functionality, the subscription costs can get very expensive.
Reasons for Choosing HubSpot CRM
HubSpot has a more modern and updated interface that I felt was easier to use.Switched From
ActiveCampaignReasons for Switching to HubSpot CRM
Most features in a single platform. I use HubSpot for email marketing, calendar bookings, CRM, sales pipeline and more–rather than using 3 or 4 different platforms I can consolidate into a single software.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Powerful and Intuitive CRM for Marketing Success
Overall, HubSpot CRM has been excellent—intuitive, powerful, and perfect for enhancing CRM messaging and marketing alignment.
Pros
Its intuitive interface and automation tools. It makes audience segmentation and personalized messaging seamless, boosting ou strategy and ROI.
Cons
What I like least about HubSpot CRM is the pricing, which can become expensive as your contact list grows, and that some advanced features are only available in higher-tier plans.