--- description: Review of Sapaad Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Sapaad | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [iPad POS Software](/directory/435/ipad-pos/software) > [Sapaad](/software/18644/sapaad) # Sapaad Canonical: https://www.softwareadvice.com.au/software/18644/sapaad Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/18644/sapaad?page=2) > Sapaad is a cloud-based point of sale (POS) and restaurant management system designed for food businesses, such as cafes, fast food and full-service, walk-in, dine-in, take-out and home delivery. It offers point-of-sale (POS), customer relationship management (CRM), back-office management, inventory management, delivery management, kitchen display system, and reporting within a suite. Sapaad features multi-location management, which enables users to monitor business from a single screen and make changes to menus across locations. The product is compatible with touchscreens and standard click screens. Sapaad offers inventory management, customer management, e-commerce/online ordering, and delivery call center as add-on modules. It also offers integration with leading accounting software, such as Xero and Tally, and food and delivery partners such as Deliveroo, Zomato, Foodpanda, GrabFood, Talabat, Lalamove, Quiqup, Lyve and more. Sapaad features monthly and annual subscription pricing based on the number of locations. The solution also allows users to connect to unlimited devices. > > Verdict: Rated **4.4/5** by 38 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 38 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Sapaad - **Founded**: 2013 ## Commercial Context - **Starting Price**: USD 39.99 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Monthly Subscription: $59.99/month • 1 Outlet • Cloud Point-of-Sale (POS) Web-Based/iPad App • Unlimited Users • Unlimited Devices Annual Subscription: $49.99/month • 1 Outlet • Cloud Point-of-Sale (POS) Web-Based/iPad App • Unlimited Users • Unlimited Devices - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Bahrain, India, Kuwait, Qatar, Saudi Arabia, Singapore, United Arab Emirates ## Features - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Barcode/Ticket Scanning - Billing & Invoicing - CRM - Cost Management - Credit Card Processing - Customer Accounts - Customer Database - Customer History - Customisable Branding - Customizable Reports - Data Import/Export - Delivery Estimate - Delivery Management - Delivery Tracking - Discount Management ## Integrations (3 total) - Google Pay - Xero - Zomato for Business ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [iPad POS Software](https://www.softwareadvice.com.au/directory/435/ipad-pos/software) ## Related Categories - [iPad POS Software](https://www.softwareadvice.com.au/directory/435/ipad-pos/software) - [Retail Inventory Management Software](https://www.softwareadvice.com.au/directory/30/inventory-management-software/software) - [Retail Accounting Software](https://www.softwareadvice.com.au/directory/31/accounting-software/software) - [Mobile Point of Sale Systems](https://www.softwareadvice.com.au/directory/1400/mpos/software) - [Restaurant POS Systems](https://www.softwareadvice.com.au/directory/41/restaurant-pos-software/software) ## Alternatives 1. [Restroworks](https://www.softwareadvice.com.au/software/77505/restroworks) — 4.9/5 (568 reviews) 2. [Toast POS](https://www.softwareadvice.com.au/software/4997/toast-pos) — 4.2/5 (549 reviews) 3. [SpotOn](https://www.softwareadvice.com.au/software/96536/spoton-restaurant) — 4.3/5 (368 reviews) 4. [CAKE POS](https://www.softwareadvice.com.au/software/22390/cake-pos) — 4.6/5 (522 reviews) 5. [Lavu](https://www.softwareadvice.com.au/software/3311/lavu) — 4.2/5 (257 reviews) ## Reviews ### "Excellent CRM and delivery tools" — 4.0/5 > **Siljo** | *8 August 2018* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: The CRM is extremely user-friendly. It gives us great tools and insights into customer information that makes engaging with the customer a lot more effortless. Our customers seem to appreciate it as well. Sapaad has excellent cloud printing network that automatically detects the customer's location based on their information and prints the order at our nearest branch. > > **Cons**: There should be a field in the CRM to record customer complaints while the call center agent is taking orders. Also, recording the makani number helps delivery drivers with GPS tracking of the customer's​ location. ----- ### "Brilliant POS\!" — 5.0/5 > **Suhayb** | *2 May 2019* | Food & Beverages | Recommendation rating: 9.0/10 > > **Pros**: One word: Brilliant\! The system is fully integrated and very user-friendly. > > **Cons**: I would like to see more flexible reports. I would like the ability to activate the online ordering add-on module in my subscription only for a single outlet instead of all. ----- ### "Good and can get better\!" — 3.0/5 > **Ahmed** | *6 December 2016* | Food & Beverages | Recommendation rating: 6.0/10 > > **Pros**: Simple covers most inventory related functions support having central kitchen through "Production" which many systems lack. > > **Cons**: One of the weakest POS systems: - Does not support offers like discounts on certain days or hours, discounts related to check balance, discounts related to specific customers or groups. - Can not add modifiers for combos\!\! - Combos options and forced questions are not as smart as other systems. - Does not allow us to define the forced question "Dine in" or "take away" > > I generally like the product, but we need to enhance few things in inventory: 1) no report that gives us purchases by item. 2) no report that gives us consolidated or combined inventory for all locations for a certain date. ----- ### "amacing" — 5.0/5 > **marian** | *30 March 2022* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: easy and the support is very professional > > **Cons**: everything that's why i use in all our restaurant > > i open other shop and the stuff support us very well ----- ### "One of the Best POS software available in the market right now" — 4.0/5 > **Revathy** | *12 April 2022* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: A simple and comprehensive software, at the same time extremely user-friendly. And of course, the support team deserves praise. > > **Cons**: I couldn't find any prominent drawbacks so far > > Overall experience was so far good with Sapaad. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/18644/sapaad?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/18644/sapaad) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data