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About Fresha
Fresha is the world’s #1 booking software for salons, spas, and wellness businesses, trusted by over 450,000 professionals in over 120 countries. Designed to simplify operations and supercharge growth, Fresha provides an intuitive, all-in-one platform to manage appointments, streamline payments, and enhance client experiences.
Boost your sales and attract new clients by accepting online bookings directly through Google search, your Facebook and Instagram pages, and your website. Clients are easily kept up to date via automated messages, emails and the mobile app.
Fresha also empowers businesses to increase revenue with built-in marketing tools, client management features, and optional payment processing. Whether you're a solo practitioner or managing a multi-location business, Fresha offers the tools you need to succeed—all in one place.
Fresha pricing
Fresha has a free version and does not offer a free trial. Fresha paid version starts at $0.00.
Starting Price:
$0.00
See pricing details
Free Version:
Yes
Free trial:
No
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Fresha Reviews
Feature rating
5 reviews of 1,428
View all reviews
Celeste
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 13/11/2023
Best point of sale system
Exceptional.
There hardly ever is an issue with the app, but when there is, the turnaround on client service enquiry is just a little slow. Happy none the less.
Pros
I have worked with many POS systems and this is by far my favorite one. The fact that I can manage everything from my phone is a massive bonus! Easy to use and the developers have really thought of every aspect of running a beaty business. Thank you Fresha!
Cons
The fact that I cannot copy a voucher number onto my phone from the 'voucher purchased' list to paste at checkout when a voucher number is asked. It used to be like this in the beginning but was changed with the latest updates. Now I have to write down the number before I can check out a client on my phone.
Mel
- Industry: Higher Education
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
4
Reviewed on 01/12/2024
Fuss Free version
It is an easy to use system once you get your head around it, has many free features that allow for the smooth running of our salon. Easy product orders and input of stock, good client information features. Would definitely recommend.
Pros
The free version is easy to use and not too limiting. Almost as good as a paid system
Cons
Hard to navigate to notes etc.
lots of clicks to get to where you need to go.
Verified Reviewer
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
1
Reviewed on 29/11/2024
DO NOT USE FRESHA
Pros
Fresha is terrible! They have terrible customer service. No phone number to ring. Terrible lags in getting back to support emails. Hidden fees. It is not user friendly
I have switched to timely and I am so happy. They have a number, very friendly and platform very user friendly.
Cons
Everything but mainly the staff and their customer support team.
Salina
- Industry: Higher Education
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
4
Reviewed on 12/11/2024
Fresha - free version review
I use the free version which means little contact with the fresha team. Just the odd email here and there offering assistance if needed. I like it this way
Pros
That it has a free version with enough of the capability
Cons
The new updates that then cost.
The thing that would make fresha perform better would be a place where you can store client service chemical history. It would be so helpfull to have this information be able to be noted on the clients file. To print this off or to have a stylist app that could be used for consultations that updates the clients file would be next level!!
Alternatives Considered
TimelyReasons for Choosing Fresha
Salon Ezy although had all the features needed and was free to us. It was cluncky and not up to dateReasons for Switching to Fresha
It was because there was a free version available
Lucy
- Industry: Cosmetics
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 14/12/2023
Easy to use
The staff are all really helpful, the system is reliable and it’s really easy to use.
Pros
ease of use, online booking features and accessibility.
Cons
Most of the time the response on email for urgent issues is quick but it is annoying not having a support line to ring.
