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About isolved
isolved is the most-trusted HCM technology leader, providing the best combination of software and services to meet the needs of today’s People Heroes – HR, payroll, and benefits professionals. From talent acquisition to workforce management to talent management, our solutions are delivered directly or through our HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.
isolved pricing
isolved does not have a free version and does not offer a free trial.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No
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isolved Reviews
Feature rating
5 reviews of 558
View all reviews
Dianne
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 30/07/2024
Favorite Platform
It has been excellent, and I appreciate that support is just a phone call away. It's been wonderful to create performance reviews tailored specifically to my company. I highly recommend using their services.
Pros
The system's user-friendliness, the ability to customize reports to suit our company's needs, and the excellent support we receive make it a great choice
Cons
The two factor authentication email code for logging in.
Alan
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5
4
Reviewed on 04/09/2023
Payroll processing and HR data entry in one place is great
The ability to dial for assistance and receive prompt service is quite convenient. Nobody likes having to wait until the next payday to get paid. Therefore, an immediate response is useful when adjustments and additions need to be made.
Pros
We like that all of our human resource and payroll data can be entered into a single system. For us, technologically speaking, it was a quantum leap into the future. We also appreciate how safe and accessible it is from any location.
Cons
On occasion, it can be difficult to get your message across. For instance, they want to charge us to make a bespoke report because a system report was updated without our knowledge and is no longer suitable for our purposes.
Response from isolved
Thank you for taking the time to leave this review of isolved. We are happy to hear isolved has been a great resource for your business!
Replied 25/10/2023
Matt
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
2
4
Reviewed on 30/08/2024
iSolved Review
The platform is generally easy to navigate, which is a significant advantage for both HR professionals and employees. The ability to see exactly what employees see within the system is particularly helpful for HR personnel when assisting users.
Pros
Onboarding. Employee Self-Service. All-in-One Solution.
Cons
Service Response Delays. Customer Support. Time Clock and Time Cards/Time Tracking.
Alternatives Considered
UKG ReadyReasons for Choosing isolved
Growing business. Need for additional features.Switched From
Evolution Human Capital ManagementReasons for Switching to isolved
User-Friendly Interface. Onboarding. All-in-One Solution.Response from isolved
Thank you for your review!
Replied 11/09/2024
susan
- Industry: Accounting
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4
3
Reviewed on 02/08/2024
Love it, BUT
I have had all good things to say. Love doing the classes
Pros
I do love the system. But see the below
Cons
We go down the next morning after updates
Response from isolved
Thank you for sharing your feedback! We're thrilled to hear that you love isolved. We understand that frequent updates can sometimes lead to outages, and we apologize for any inconvenience this may have caused. Our team is constantly working to improve the platform and ensure a seamless user experience. If you ever encounter any issues, please don't hesitate to reach out to our support team for assistance. We appreciate your support and look forward to continuing to provide you with a comprehensive solution for all your payroll needs.
Replied 27/08/2024
Luz
- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
5
5
Reviewed on 22/07/2024
Isolved Review
Excellent. I can see how being on the implementation side of the system enables an administrator to learn much more of what the system can do for a company than being a user or individual that was not part of an implementation side. Being on both ends I know if I did not have the prior implementation experience, I would not have known how to further improve the system for the current company I am in or know where there are issues that need to be fixed or improved. Without that prior knowledge I would not have been able to see how vast and amazing isolved can truly be for a company and would have thought it was limited to what was shown through the trainings. Often, I speak with isolved reps and am able to tell them of things I know the system can do to have implemented and current isolved reps are not even aware of that (a bit surprising but I guess it is because I was exposed to more information than the day-to-day reps have when I worked with together with isolved and Insperity). Nevertheless, I love isolved.
Pros
1. Customer Service
2. Vast amount of data to work with
3. One place for all your needs
4. Integration with many third parties (recruiting, preboarding, onboarding, background checks, performance management, payroll, time and attendance, compensation management, OSHA reports, personality tests, the list is endless).
Cons
Benchmarking is only using data from current clients. Does not use 25th, 50th, 75th, 90th and so forth benchmarking. It is limited and not a full compensation management tool.
Reps pick and choose what access to give admins even when an admin requests certain options. It is not consistent. Admins should have ability to have access to anything as long as they are properly trained on it.
