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About IXACT Contact
IXACT Contact is a real estate CRM solution designed to support realtors and their specific needs. As a web-based system, IXACT Contact is accessible from any internet connection and also offers a wireless sync option. With the system's two-way constant wireless sync, realtors can view current contact information, calendar appointments and tasks on the go.
IXACT Contact helps real estate agents build and maintain lasting relationships with current clients, new prospects and referrals by providing a real estate-specific contact management system that not only maintains complete profiles but also prompts users automatically to keep in touch. These reminders can prompt users towards targeted outreach, like targeted email campaigns or follow up calls.
The system is fully web-based, which is useful for realtors, who often spend a lot of time on the move and may be at different locations throughout the day. All of the data is easily accessible through a web browser or a synced smartphone. The system is also Mac OS compatible and is fully supported by Safari, so it can be used on the iPad as well.
Perfect for small real estate teams sharing client and prospect information, IXACT Contact is an easy-to-use solution that helps businesses manage leads, sales opportunities, transactions and contacts.
IXACT Contact pricing
IXACT Contact does not have a free version but does offer a free trial. IXACT Contact paid version starts at USD 45.00/month.
Starting Price:
USD 45.00/month
Free Version:
No
Free trial:
Yes
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IXACT Contact Reviews
Feature rating
5 reviews of 144
View all reviews
Irvin M.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
4
Reviewed on 25/08/2019
If you need a CRM try this one.
I just started using the software so I need more time to formulate a true opinion about this software. I would still recommend using it if you need a good CRM.
Pros
What I like most about the software is the Keep In Touch option that will send emails to my clients periodically. This helps me stay in touch and saves me time. This alone makes it worth the investment.
Cons
I would like to see more templates for the Keep In Touch option.
Reasons for Choosing IXACT Contact
Ixact is more affordable with much better options. And they gave me a free trial with all the features open so that I can use all the functions.Switched From
StreakReasons for Switching to IXACT Contact
Ease of use. Software is very user-friendly compared to the alternative.
Verified Reviewer
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
5
Reviewed on 11/05/2021
My use of IXact Contact
Support has been good and seem to be available when I need them. I have used several different CRM products and this one seems to be easier but not necessarily intuitive for some tasks as I mentioned. Merging duplicate contacts can be confusing as well. But I love the auto emails and made for me newsletters....and that I can customize each month if that's what I want to do.
Pros
It's easy to download contacts from all other programs and devices. I love the automation of the email blasts.
Cons
Finding a particular client or list of clients is not intuitive. There are too many steps to go through for this process. I'd like to be able to see my list instinctively when I ask for a particular group. I needed to call support to help me find this.
I prefer to learn by doing rather than videos. Just not a fan of that. More live classes would be helpfulSu
Response from Elm Street Technology
Hello! Thank you for the great feedback. It is great that you were able to reach out to support when you were facing difficulties with the CRM and we encourage you to watch any of our Youtube tutorials on our Youtube channel to help you along the way!
Replied 18/05/2021
Raymond
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for Free Trial
-
Review Source
1
Reviewed on 20/02/2024
Timing timing
Pros
I've been trying to reach someone, anyone for almost a week. Not sales, info or support, sucks. Oh the billing department reached out
Cons
Communication just doesn't happen., communication
Eric
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
4
Reviewed on 14/05/2021
Great and easy to input information
Customer service has been very good, email newsletter has been very easy. input of prospecting or client contacts is very easy to do. Ease of use is great and I'm happy I made the move.
Pros
I love the ease of entry of clients data and information. allows easy access to see all of the important information on one page when I'm calling a client i.e. spousal, children, address, email and phone numbers. I don't have to go clicking on other pages to get this. This is main reason I move over to Ixact and I'm very happy I did
Cons
I'll like to see a page where I can see my transactions and potential transactions easily and with totals instead of having to create a report to see this
Response from Elm Street Technology
Hi Eric,
Thanks for your great feedback! We would strongly advise you to give our Customer Support team a call when you get a chance. We can be reached at 1-866-265-6990. Thank you!
Replied 25/05/2021
Michael
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 28/08/2020
Keeps me on track
IXACT Contact has enabled me to keep in constant communication with my SOI and leads. It also reminds me of tasks and holds me accountable to keep in communication.
Pros
I like the ease of use of the many features of IXACT Contact. This system has everything I need to stay on track with my leads, past clients and SOI. I can track my business and IXACT Contact holds me accountable. The monthly e-newsletters are very well written.
Cons
For me, there is some difficulty and confusion when working in the "properties" tab.
Alternatives Considered
TOP PRODUCERReasons for Choosing IXACT Contact
Ease of use, more features, costReasons for Switching to IXACT Contact
Ease of use, more features, cost and I can stick with it as long as I want.Response from Elm Street Technology
Hi Michael,
Thanks for your great review and we appreciate you using IXACT Contact! Please do not hesitate to reach out to our Customer Support team should you face any difficulties with the system! :)
Replied 10/12/2020
