---
description: Review of Hub Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Hub | Reviews, Pricing & Demos - SoftwareAdvice AU
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# Hub
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> HUB is the go-to intranet for SMEs looking to find a smarter way to work and communicate as a team, at an affordable rate. With every feature included in one simple package, your team have every tool to make their work-life easier from Day One.
No more clunky directories and overloaded inboxes. Streamline processes and organise your company resources with HUB knowledge management tools and intelligent workflows.
Deliver personalised employee experience by auto-targeting your internal comms to the right people, and tailor content and branding to suit relevant audiences.
HUB is the first sustainability-driven intranet, powered by renewable low-carbon servers. Partnered with One Tree Planted, your intranet can help tackle climate change and make a real difference supporting community projects.
Rethink your intranet with HUB and unlock the new cornerstone of your organisation - where your teams and information unite for a smarter workplace and a better connected company culture.
As a trusted intranet provider, HUB is used worldwide in over 50 countries by brands both large and small, across all sectors, to help manage their content \& connect teams across the globe. Easily create and manage bespoke intranet environments for multiple brands within one secure browser-based platform that has zero impact on your local IT.
\*Streamline Processes\*
As a versatile platform, HUB is well suited as a global employee intranet, client-facing portal or members community. Create and manage an unlimited hierarchy of Resource pages, allowing you to easily organise and share important content with users through straightforward, custom navigation.
\*Personalised User Experience\*
Intelligent content and user tagging make it easy for you to personalise the user experience, customising the homepage, branding, navigation and available content on both a user or company level.
\*User Alerts\*
Personalised Hub Alerts send custom emails alerting users of new content that's relevant to them based on tags and preferences, ensuring users are always kept informed and driven back to your Hub.
\*Free Upgrades for Life\*
The most cost-effective element of HUB that sets it apart is that you get full access to every feature straight out-of-the-box. HUB is priced based on your number of users, not on the features you want to access. Not only do we give you full access to all HUB's features, settings and reports as standard, you will also enjoy free ongoing upgrades as standard. Every new and enhanced feature we develop is rolled out to the benefit of all our Hub customers, new or existing, ensuring you always have access to the latest features and enhancements, helping you to make your Hub a better intranet.
\*Customisable Permissions\*
Administrators can create bespoke levels of access and feature permissions and assign to users on both a site-wide or page-level basis, allowing you to effortlessly control who can do what on your HUB.
\*Extensive Reporting\*
There are over 20 Management Reports on your HUB , enabling you to track your site usage and analyse your most/least engaged users, showing you what content users are viewing, when and how often.
\*Core Features:\*
- Resource pages;
- News Categories \& Articles;
- Events Management;
- Group Forums;
- Contacts Directory;
- Instant, 1-2-1 \& Bulk Messaging;
- Polls, Surveys \& Assessments;
- Form Builder (with intelligent workflow);
- Advanced Search functionality;
- Over 17 Management Reports;
- Single Sign-On (OKTA, Azure AD, Office 365, Google);
- GDrive \& Sharepoint integration;
- Job Vacancy management;
- Image galleries and video players;
- Liking \& Commenting
- and more...
\*Pricing\*
Pricing is based per user per year. There is no setup fee, and support, hosting and maintenance are all included as standard, along with every feature and integration.
>
> Verdict: Rated **4.5/5** by 29 users. Top-rated for **Likelihood to recommend**.
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## Quick Stats & Ratings
| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 29 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |
## About the vendor
- **Company**: Pancentric Digital
- **Location**: London, UK
- **Founded**: 2003
## Commercial Context
- **Starting Price**: GBP 6.67
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Hub pricing is based on user bands, giving your business the scope to grow. Please contact Hub for an accurate price quote.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Belgium, Canada, Denmark, Finland, France, Germany, Iceland, Ireland, Isle of Man, Italy, Mexico, Netherlands, Norway, Poland, Portugal, South Africa, Spain, Sweden, Switzerland and 3 more
## Features
- 360 Degree Feedback
- @mentions
- AI Copilot
- API
- Access Controls/Permissions
- Action Management
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Assignment Management
- Audience Targeting
- Blogs
- Brainstorming
- Brand Management
- CRM
- Calendar Management
## Integrations (28 total)
- BambooHR
- Box
- Cisco Duo
- Confluence
- Enabler
- Eventbrite
- Gmail
- Google Authenticator
- Google Calendar
- Google Drive
- Google Maps
- Google Workspace
- Jira
- Microsoft 365
- Microsoft Authenticator
... and 13 more integrations
## Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
## Category
- [Intranet Software](https://www.softwareadvice.com.au/directory/4547/intranet/software)
## Related Categories
- [Franchise Management Software](https://www.softwareadvice.com.au/directory/4575/franchise-management/software)
- [Collaboration Software](https://www.softwareadvice.com.au/directory/4138/collaboration/software)
- [Internal Communication Software](https://www.softwareadvice.com.au/directory/4370/employee-communication-tools/software)
- [Portal Software](https://www.softwareadvice.com.au/directory/4405/portal/software)
- [Knowledge Management Systems](https://www.softwareadvice.com.au/directory/1884/knowledge-management/software)
## Alternatives
1. [Microsoft SharePoint](https://www.softwareadvice.com.au/software/397825/microsoft-sharepoint) — 4.4/5 (5412 reviews)
2. [HulerHub](https://www.softwareadvice.com.au/software/323266/huler-hub) — 4.9/5 (89 reviews)
3. [ThoughtFarmer](https://www.softwareadvice.com.au/software/89869/thoughtfarmer) — 4.8/5 (117 reviews)
4. [Axero](https://www.softwareadvice.com.au/software/102524/communifire) — 4.5/5 (87 reviews)
5. [Bitrix24](https://www.softwareadvice.com.au/software/128326/bitrix24) — 4.2/5 (984 reviews)
## Reviews
### "Hub driving team collaboration and a stronger culture" — 5.0/5
> **Asha** | *13 March 2026* | Human Resources | Recommendation rating: 10.0/10
>
> **Pros**: Hub is an excellent platform for team collaboration and internal communication. It makes it easier to stay connected and keeps interactions streamlined across teams. It’s also the first place I go to check the latest updates within the organisation, helping everyone stay aligned and informed.
>
> **Cons**: Hub is designed to be an interactive platform, so it works best when everyone actively participates. Greater engagement from employees would help maximise its overall impact and usefulness.
>
> It’s been a positive experience with Hub. The internal team forms have helped reduce miscommunications and cut down on unnecessary emails, making work run more smoothly. I also love how it supports our organisational culture, like team chats, birthday and anniversary wishes, shout-outs, and staying on top of the latest updates across all teams, which make the workplace more connected, engaging, and enjoyable.
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### "Great product at a great price" — 4.0/5
> **Amber** | *27 August 2020* | Capital Markets | Recommendation rating: 10.0/10
>
> **Pros**: The product is versatile and visually-appealing, which is important with our internal audiences. Just about anything we dreamed of, it could do or will do in the near future. Our implementation lead is always available to help and offer suggestions.
>
> **Cons**: While it has high functionality, it is a bit difficult to master the technical components because it is just so vast.
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### "The good, the bad and the ugly" — 3.0/5
> **Helen** | *15 April 2020* | Facilities Services | Recommendation rating: 6.0/10
>
> **Pros**: It can be relatively easy to upload and edit certain items.
>
> **Cons**: I wish it was more dynamic and had a better design
>
> I am beginning to see more of the benefits now I am using it more
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### "An adaptable platform that has grown with our business" — 4.0/5
> **Felicity** | *8 May 2025* | Human Resources | Recommendation rating: 7.0/10
>
> **Pros**: The Hub is user friendly and the team are also extremely helpful in supporting us when we need any assistance.
>
> **Cons**: The search functionality could be improved.
>
> Our overall experience with Hub has been extremely positive, it has enabled us to improve internal communications within the business and launch a training area for our franchise network. We have been able to work with Hub and explore new development opportunities as the business has progressed.
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### "Very handy, great looking product" — 5.0/5
> **Brendan** | *8 May 2025* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
>
> **Pros**: It looks great. Can be customised using our company's own colours and branding and content can be personalised.
>
> **Cons**: Some of the processes are a little bit confusing to begin with. But the team are great and very responsive if you ever need help.
>
> Our workforce is spread out across the UK and Ireland and the hub has been a great way to connect everybody and share updates with others that we don't often get the opportunity to see in person.
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