--- description: Review of Brevo Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Brevo | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Brevo](/software/18887/brevo) # Brevo Canonical: https://www.softwareadvice.com.au/software/18887/brevo Page: 1 / 142\ Next: [Next page](https://www.softwareadvice.com.au/software/18887/brevo?page=2) > Brevo Marketing Platform is an all-in-one marketing solution serving individuals, small businesses, and large enterprises across a wide range of industries. The software is deployed via the cloud, making it accessible from any web browser without installation. Brevo Marketing Platform includes email marketing, SMS campaigns, marketing automation, CRM, live chat, and landing page tools. Email and SMS tools let businesses reach customers directly, while automation features handle repetitive tasks like follow-ups and contact segmentation. The built-in CRM helps teams track customer relationships in one place, and live chat tools support real-time website visitor engagement. Landing page builders allow businesses to create targeted campaign pages without coding. Small businesses benefit from the free plan and straightforward setup, while larger organizations can scale with advanced automation and transactional messaging features. Support is available through email, phone, live chat, and a self-service knowledge base. > > Verdict: Rated **4.6/5** by 3523 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 3523 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Brevo - **Founded**: 2012 ## Commercial Context - **Starting Price**: $31.90 - **Pricing model**: Usage Based (Free version available) - **Pricing Details**: Brevo pricing is based on the number of email messages sent, rather than the number of contacts you keep in your account. Try Brevo with a free account and send up to 9,000 emails per month (300 emails per day). As your business grows, you can upgrade to a plan that meets your needs without breaking the bank\! - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English, French, German, Italian, Portuguese, Spanish - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Croatia, Czechia, Denmark, Finland, France, Germany, Greece, Hong Kong SAR China, Hungary, India and 27 more ## Features - A/B Testing - API - Activity Dashboard - Alerts/Notifications - Archiving & Retention - Autoresponders - Availability Management - CAN-SPAM Compliance - CRM - Calendar Management - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Scheduling - Campaign Segmentation - Channel Management - Click Tracking - Collaboration Tools - Confirmations/Reminders - Contact Database ## Integrations (28 total) - Astra Pro - Bigin by Zoho CRM - Calendly - Claspo - Claude - Claude Code - Facebook - Google Analytics 360 - Google Sheets for Confluence - Workspace Connector - HubSpot Sales Hub - Hustle - IONOS 1&1 Domains and hosting - MetroCluster - Microsoft Excel - Next.js ... and 13 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software) ## Related Categories - [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software) - [Calendaring Software](https://www.softwareadvice.com.au/directory/4657/calendar-app/software) - [Customer Data Platform Software](https://www.softwareadvice.com.au/directory/4718/customer-data-platform/software) - [AI Marketing Tools](https://www.softwareadvice.com.au/directory/4615/ai-marketing-tools/software) - [Push Notifications Software](https://www.softwareadvice.com.au/directory/4260/push-notifications/software) ## Alternatives 1. [HubSpot Marketing Hub](https://www.softwareadvice.com.au/software/119437/hubspot-marketing-hub) — 4.5/5 (6258 reviews) 2. [MailerLite](https://www.softwareadvice.com.au/software/100595/mailerlite) — 4.7/5 (2324 reviews) 3. [ActiveCampaign](https://www.softwareadvice.com.au/software/5398/activecampaign) — 4.6/5 (2571 reviews) 4. [Constant Contact](https://www.softwareadvice.com.au/software/397812/constant-contact) — 4.3/5 (2953 reviews) 5. [EmailOctopus](https://www.softwareadvice.com.au/software/132424/emailoctopus) — 4.8/5 (657 reviews) ## Reviews ### "Great free version available" — 3.0/5 > **Billie** | *25 September 2026* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: Brevo has a good free tier available and is beginner friendly and easy to use. It lets you store lots of contacts too\! > > **Cons**: Brevo free version is great however you have to pay to remove the Brevo branding on emails which makes it more unprofessional. > > Brevo is a great platform for beginners and easy to use. The Free tier works well however you have to pay to remove branding. ----- ### "Strayks Appreciate" — 5.0/5 > **Favour** | *23 June 2026* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: The UI is very easy to navigate, Unlike most applications i find it simple and straight forward. Plus the integration with my projects always goes smoothly > > **Cons**: My account was suspended immediately i Opened the account,I had to do some verification, but it has been rectified > > It has been an awesome experience I must say, I always recommend brevo to my colleagues and other developers ----- ### "Improvements, but uptime needs to get better" — 4.0/5 > **Jonas** | *10 July 2026* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: It's very simple to set up transactional email and to get an overview of emails being sent, open stats, and so on. It's also good that you can see bounce statistics. The reliability has gone up a little bit in the last year. > > **Cons**: The reliability is still too low. There are too many outages. If Brevo would become more reliable, we wouldn't have to have a backup provider. > > My experience with Brevo is okay. More of the bugs have been fixed, but the reliability of the infrastructure is still too low. ----- ### "Waste of my money and my time" — 1.0/5 > **Glen** | *7 May 2026* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: At this point, I cannot say there is anything I have liked about Brevo. Their marketing strategy appears promising; however, their product and customer service have been virtually nonexistent. > > **Cons**: I signed my contract with Brevo on October 22, 2025, and paid the $249.00 fee to gain access to the network. Since then, I have received only one referral, and unfortunately, it was not a valid lead. For the past several weeks, I am not even able to log into the site > > I have tried repeatedly to contact Brevo by both phone and email but unfortunately have received little meaningful support. Phone calls go unanswered, and there is not even an option to leave a voicemail. The email responses appear to be automated, typically asking for additional details while thanking me for my patience, despite the information already provided. At this point, I feel as though I have made a donation to the company rather than a worthwhile investment in my business. ----- ### "Unbeatable volume-based pricing and stellar transactional reliability." — 5.0/5 > **Samuel** | *11 June 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: What I love most about Brevo is its volume-based pricing structure and its flawless transactional email reliability. Unlike platforms like Mailchimp that bill you based on total contacts (and double-charge you for contacts on multiple lists), Brevo bills based on what you actually send. This saves my clients a massive amount of money as their lists grow. Furthermore, having marketing campaigns, transactional emails, SMS, and automation all living under one roof makes managing multiple client sites incredibly seamless. > > **Cons**: The email template library and drag-and-drop editor can feel a bit rigid and clinical compared to some of the more design-focused competitors. While it is completely capable and reliable, it lacks some of the visual polish and ultra-smooth UI found elsewhere. > > We deploy Brevo across numerous client websites, and it has been an absolute game-changer. We initially brought clients on for its powerful transactional capabilities, but almost all of them have transitioned their newsletter marketing and automation sequences to Brevo as well. It is an incredibly robust, cost-effective, and dependable multi-channel platform that I highly recommend to any business or agency looking to scale without getting hit by massive contact-based price hikes. ----- Page: 1 / 142\ Next: [Next page](https://www.softwareadvice.com.au/software/18887/brevo?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/18887/brevo) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data