--- description: Review of Mouseflow Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Mouseflow | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [UX Software](/directory/4258/ux/software) > [Mouseflow](/software/189193/mouseflow) # Mouseflow Canonical: https://www.softwareadvice.com.au/software/189193/mouseflow Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.com.au/software/189193/mouseflow?page=2) > Mouseflow is a behavior analytics platform used to optimize website experiences towards improving conversions, perfect for UX professionals, Product Managers, Digital Marketers, startups, small businesses, and enterprises. With Mouseflow, you can find answers that traditional analytics tools can't by allowing you to watch your website visitors' sessions, build 6 types of heatmaps for all your pages automatically, set up funnels to watch where and why your visitors drop, use form analytics to improve your lead generation, and launch feedback campaigns to learn more about your visitors. > > Verdict: Rated **4.7/5** by 122 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 122 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Mouseflow - **Location**: Copenhagen, Denmark - **Founded**: 2009 ## Commercial Context - **Starting Price**: USD 31.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, French, German, Japanese, Norwegian, Polish, Portuguese, Spanish, Swedish - **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, China, Cook Islands, Croatia, Cyprus, Czechia, Denmark, Djibouti, Estonia, Faroe Islands and 52 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Behavior Analytics - Behavior Tracking - Behavioral Analytics - Campaign Analytics - Campaign Management - Click Tracking - Cohort Analysis - Commenting/Notes - Conversion Rate Optimisation - Conversion Tracking - Customer Activity Tracking - Customer Journey Mapping - Customer Segmentation - Customizable Questions - Customizable Reports ## Integrations (21 total) - Adobe Analytics - Adobe Commerce - Drupal - Freshdesk - Google Analytics 360 - HubSpot CRM - HubSpot Marketing Hub - HubSpot Sales Hub - Joomla - PrestaShop - Segment - Shift4Shop - Shopify - Slack - Squarespace ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [UX Software](https://www.softwareadvice.com.au/directory/4258/ux/software) ## Related Categories - [UX Software](https://www.softwareadvice.com.au/directory/4258/ux/software) - [Web Analytics Tools](https://www.softwareadvice.com.au/directory/4142/web-analytics/software) - [Heatmap Software](https://www.softwareadvice.com.au/directory/4234/heatmap/software) - [Website Optimisation Tools](https://www.softwareadvice.com.au/directory/4680/website-optimization/software) - [Product Analytics Tools](https://www.softwareadvice.com.au/directory/4437/product-analytics/software) ## Alternatives 1. [Lucky Orange](https://www.softwareadvice.com.au/software/324513/lucky-orange) — 4.7/5 (260 reviews) 2. [Hotjar](https://www.softwareadvice.com.au/software/136486/hotjar) — 4.6/5 (539 reviews) 3. [Microsoft Clarity](https://www.softwareadvice.com.au/software/402208/microsoft-clarity) — 4.8/5 (56 reviews) 4. [Tableau](https://www.softwareadvice.com.au/software/1940/tableau) — 4.6/5 (2348 reviews) 5. [Fullstory](https://www.softwareadvice.com.au/software/75267/fullstory) — 4.6/5 (67 reviews) ## Reviews ### "Great For Recording Iframes" — 5.0/5 > **Crystal** | *23 April 2018* | Insurance > > **Pros**: We use Mouseflow primarily for its user recording tool. Originally, we used Hotjar, but a major part of our website is hosted in an iframe, and Hotjar did not have iframe functionality. We reached out to Mouseflow to see if they had iframe recording functionality and they do. The user recording tool is straight forward. There is no learning curve. It allows you to speed up the recording, skip ahead, plus it tracks clicks, taps, dead time (where the user is not actively doing anything on the screen), click rage, etc. One of our favorite features it the auto-tag feature. Recordings are automatically tagged for you with tags like "click rage" or "payment" or "click error". This is helpful for skimming through recordings and only watching the ones that include tags which are important to you. We have reached out to support numerous times. They are always prompt and kind. > > **Cons**: One of our biggest cons is the endless scroll option in the user recording tool. It seems silly, but when you are scrolling and scrolling, the page gets bogged down. It makes sorting through recordings slow and arduous. ----- ### "Very useful product, great customer service" — 5.0/5 > **Vilius** | *5 May 2021* | Retail | Recommendation rating: 10.0/10 > > **Pros**: It's easy to use. It has the whole package of user flow. The thing that I like most is funnels. It's great that you can create them and watch videos retrospectively. You cannot get that from the other products. The thing that it records sessions and creates hetmaps automatically is gold worth. > > **Cons**: It would be great if this tool was "jack-of-all-trades" and you could do a/b testing with it too, but it would be too much to ask for 41 tool to do everything right. But I assume, that if this team will think of doing that, they'd do a great job on that too. > > We are constantly changing our user interfce according to the findings from this tool, and our conversion rates are growing. I used a lot of similar tools in the past (e.g. HotJar, VWO Insights, Freshmarketer and other toools), but nothing comes close to what Mouseflow can offer. We are very happy with the tool and couldn't recommend it more. ----- ### "review" — 3.0/5 > **Janani** | *11 August 2021* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: Inexpensive and easy to use. Fulfils basic functions required. > > **Cons**: complicated and sometimes low quality. can be better at advanced functionality. > > good ----- ### "Game Changing Software" — 5.0/5 > **Mark** | *11 August 2020* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Mouseflow is superb when it comes to seeing how people progress through your site. We've been able to make many changes that all helped increase sales > > **Cons**: Initially navigation was a bit weird but soon got the hang of it > > Very good, support was excellent and the product works very well ----- ### "Robust Software at A Great Price" — 5.0/5 > **Eric** | *19 January 2021* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Integration was easy and online training videos really help you sort through all the data that Mouseflow collects. There are quite a few filters and custom tags and the ability to save filter reports helps expedite my research. > > **Cons**: Since there is so much data to pour over, it would be great to have prebuilt reports and alerts that help give you a game plan of how to take action on the issues you uncover. Some of these action items were mentioned in passing on the screencast training videos, but I had to take notes to remind myself of the things I am looking for once I started digging into all the recordings and heat maps. Again, there is so much good data that Mouseflow collects. The question is: Where to start? > > Overall, great experience. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.com.au/software/189193/mouseflow?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/189193/mouseflow) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data