--- description: Review of SoftExpert Suite Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: SoftExpert Suite | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Workflow Management Software](/directory/4272/workflow/software) > [SoftExpert Suite](/software/189385/softexpert-suite) # SoftExpert Suite Canonical: https://www.softwareadvice.com.au/software/189385/softexpert-suite Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/189385/softexpert-suite?page=2) > SoftExpert Suite is the most comprehensive framework of independent yet united solutions to achieve business performance excellence, streamline corporate governance, risk and com-pliance programs, and ensure continuous business process improvement. Companies may not need all applications at once, or may want to deploy one application module at a time, growing gradually as the need arises. Whatever the strategy chosen, only a fully shared environment allows its applications to fit together like puzzle pieces and work seamlessly. With SoftExpert Excellence Suite, interconnected applications in a single workplace replaces many isolated management systems that address only a few aspects of a business, leading to costly delays, inefficiencies and errors caused by duplicated functionality, lack of visibility and inconsistent information. > > Verdict: Rated **4.6/5** by 83 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 83 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SoftExpert - **Founded**: 1995 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Please contact SoftExpert for pricing details. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: Brazilian Portuguese, Catalan, English, European Portuguese, Finnish, French, German, Italian, Japanese, Polish, Romanian, Russian, Slovak, Spanish, Traditional Chinese, Turkish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - 360 Degree Feedback - AI Copilot - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Agile Methodologies - Alerts/Notifications - Approval Process Control - Archiving & Retention - Assessment Management - Asset Accounting - Asset Lifecycle Management - Asset Tracking - Audit Management - Audit Trail - Auditing - Availability Management - Barcoding/RFID ## Integrations (1 total) - Amazon S3 ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Workflow Management Software](https://www.softwareadvice.com.au/directory/4272/workflow/software) ## Related Categories - [Workflow Management Software](https://www.softwareadvice.com.au/directory/4272/workflow/software) - [Product Lifecycle Management Software](https://www.softwareadvice.com.au/directory/444/product-lifecycle-management/software) - [Project Management Software](https://www.softwareadvice.com.au/directory/4430/project-management/software) - [IT Service Software](https://www.softwareadvice.com.au/directory/4207/it-service/software) - [Strategic Planning Software](https://www.softwareadvice.com.au/directory/3854/strategic-planning/software) ## Alternatives 1. [Scrut Automation](https://www.softwareadvice.com.au/software/514978/Scrut) — 4.9/5 (138 reviews) 2. [Hyperproof](https://www.softwareadvice.com.au/software/185722/hyperproof) — 4.8/5 (104 reviews) 3. [AuditBoard](https://www.softwareadvice.com.au/software/41287/soxhub) — 4.7/5 (414 reviews) 4. [Sprinto](https://www.softwareadvice.com.au/software/339129/sprinto) — 4.7/5 (86 reviews) 5. [Onspring](https://www.softwareadvice.com.au/software/165475/onspring) — 4.8/5 (105 reviews) ## Reviews ### "Works well" — 5.0/5 > **Liz** | *26 June 2021* | Food & Beverages | Recommendation rating: 8.0/10 > > **Pros**: Works good. Easy to use. Isn't too confusing for beginners. > > **Cons**: It can get costly. I don't like paying for apps > > Haven't had any issues yet, but still in my free trial ----- ### "Review of Softexpert" — 5.0/5 > **Panashe** | *29 August 2023* | Management Consulting | Recommendation rating: 8.0/10 > > **Pros**: i like the fact that the system integrates various components of our business (risks, projects, documents, HR, action plans, performance, quality etc.)we are also happy to note that the software is constantly undergoing updates and reviews and that our recommendations are considered. The immediate support is very good with our accounts manager. > > **Cons**: Our biggest cons are the reports, especially in the projects, programs and portfolios. The bulk of the work we do is in the projects module, but it seems the reports are limited to the status report. Most of our stakeholders are Government personnel and a lot of them require hardcopy reports. we are therefore having to reproduce reports.additionally, the development takes a lot of time and it seems that the functionality is limited. some of our recommendations and requests could not be done > > overal, we are satisfied and would continue using the software. we do however hope to see more improvements in the projects, programs and portfolio ----- ### "Get every Quality standard you need in one package" — 4.0/5 > **Victor** | *31 March 2019* | Electrical/Electronic Manufacturing | Recommendation rating: 7.0/10 > > **Pros**: SoftExpert is extensive. It has everything you need in one package. All modules, no fuss. I have reviewed other Quality Management software for work and a lot of them require you to pay for individual modules. Some are even still in development. If you need to map process flow and route documents, this can do it with no issues. APQP/PPAP, FMEAs no problem. It is all cloud based so it's an IT Manager's dream to not have to set up hardware and set up servers for it. I have never had an issue with the servers being down and the response time in answering questions have been great. Document security is routed though SoftExpert for us which helps us manage and maintain version control. It also helps to control who can access the documents too. Great security. Charged per user per month fee. You can have unlimited number of users, just concurrently X amount of users paid can be online at the same time. > > **Cons**: Java 8 required. It is a bit annoying to have to install the JNLP file whenever I open a document. It uses Java to control security into the documents. Also, it's a bit outdated since Java 8 will soon not be supported for enterprise businesses for free. Had trouble printing out Organizational charts which I thought was odd. You can view the org chart online but not able to print it out in a PDF for instance for customers who ask for it. > > I would say it's positive. Our rep is responsive and takes into action as soon as we email him. My only pet peeve really is the JNLP file that is required to open any docs. We use it daily for doc control at work most of the time. ----- ### "A robust process automation solution" — 5.0/5 > **Felipe** | *13 April 2023* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: As a regular user, I am satisfied with the tool. I have autonomy to model processes and create workflows without depending on IT. Modeling and automation settings are no-code. It offers drag-and-drop capabilities and wizards, so you don't need coding knowledge to make a process work. The platform offers in the same environment other integrated tools, such as process KPIs, process risks and data analytics. > > **Cons**: It takes some time to get used to the software and benefit from all the features. The control panel is a very useful resource for monitoring workflows, it could have easier access. > > SoftExpert BPM is a capable, modern software system built on a single common database which allowed our company to standardize process and improve workflow efficiency. ----- ### "Ease to use." — 4.0/5 > **Braulio** | *1 June 2023* | Transportation/Trucking/Railroad | Recommendation rating: 9.0/10 > > **Pros**: System capabilities and integration > > **Cons**: User interfaces, configuration process is complex and complicated. > > In general I am happy with the solution despite of the issues around configuration and usability. There are rooms for improvement but knowing there is a roadmap in place and SE team listen the feedback, increases confidence and level of satisfaction. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/189385/softexpert-suite?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/189385/softexpert-suite) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data