---
description: Review of MRI Evolution Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: MRI Evolution | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Facility Management Software](/directory/4310/cafm/software) > [MRI Evolution](/software/18991/mri-evolution)

# MRI Evolution

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> MRI Evolution is a fully scalable CMMS and Workforce Management solution which enables FM managers to gain complete oversight of their facilities, elevate the workforce, and increase profit margins with one single source of truth.&#10;&#10;Utilizing mobile workforce apps to keep connected at all times and customer engagement apps to transform experiences, MRI Evolution provides control and oversight of resources to stay efficient and manages asset lifecycles to reduce costs and prevent SLA failure.&#10;&#10;Core functionality includes helpdesk, planned preventative maintenance (PPM), asset management, resource management, client contract management, invoicing, vendor and SLA management, space and move management, BIM, IoT, and mobile solutions.
> 
> Verdict: Rated **4.0/5** by 12 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 12 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support | 3.3/5 | Based on overall reviews |
| Value for Money | 3.5/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: MRI Software
- **Location**: Solon, US
- **Founded**: 1971

## Commercial Context

- **Starting Price**: USD 5,000.00
- **Pricing model**: Per Feature (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, English, French, Greek, Italian, Japanese, Korean, Polish, Traditional Chinese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Audit Trail
- Automated Scheduling
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing
- Budgeting/Forecasting
- Calendar Management
- Checklists
- Commercial Properties
- Communication Management
- Compliance Management
- Contact Database

## Integrations (1 total)

- Ameyo

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Facility Management Software](https://www.softwareadvice.com.au/directory/4310/cafm/software)

## Related Categories

- [Preventive Maintenance Software](https://www.softwareadvice.com.au/directory/395/preventive-maintenance-software/software)
- [Work Order Software](https://www.softwareadvice.com.au/directory/500/work-order/software)
- [Building Maintenance Software](https://www.softwareadvice.com.au/directory/4126/building-maintenance/software)
- [Equipment Maintenance Software](https://www.softwareadvice.com.au/directory/405/equipment-maintenance/software)
- [Maintenance Management Software](https://www.softwareadvice.com.au/directory/4390/cmms/software)

## Alternatives

1. [MaintainX](https://www.softwareadvice.com.au/software/116409/maintainx) — 4.8/5 (1031 reviews)
2. [Limble](https://www.softwareadvice.com.au/software/34626/limblecmms) — 4.8/5 (752 reviews)
3. [Coast](https://www.softwareadvice.com.au/software/246342/coast) — 4.7/5 (101 reviews)
4. [Maintenance Connection](https://www.softwareadvice.com.au/software/1781/maintenance-connection-facilities-management) — 4.4/5 (443 reviews)
5. [Fiix](https://www.softwareadvice.com.au/software/29229/fiix) — 4.5/5 (628 reviews)

## Reviews

### "One of the top CAFM Solution" — 4.0/5

> **AYMAN M** | *16 July 2019* | Education Management | Recommendation rating: 8.0/10
> 
> **Pros**: Full of features &#10;Expandable and customization &#10;Easy navigation and user friendly
> 
> **Cons**: Weak documentation and user help .&#10;Not suitable for small organization&#10;Need professional development  for customization and reporting
> 
> By using Concept our institute can manage maintenance  activities, space and propriety management,  help desk, store and material management

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### "Becoming self sufficient in a powerful CAFM software." — 4.0/5

> **Daniel** | *29 April 2026* | Facilities Services | Recommendation rating: 7.0/10
> 
> **Pros**: I like that MRI itself is always pushing to allow Client Feedback to push the product rather than pushing the software onto clients. &#10;Evolution does what it needs to and MRI have been there to allow us to be self sufficient in building workflows and reports.
> 
> **Cons**: The mobile app seems to have been left behind, a lot of innovation is thrown into MRI Evolution but MRI Go is not reaping the benefits. We find that most issues stem from our engineers who are using MRI Go.&#10;Some of the customer support is good, but we've recently had an influx of case that take longer to solve than they should.
> 
> In the (coming to 4 years) with MRI and Evolution, a relationship of trust and respect has been built that we will not take for granted.

-----

### "A great system held back by a poor vendor experience." — 2.0/5

> **Lana** | *1 May 2026* | Education Management | Recommendation rating: 0.0/10
> 
> **Pros**: The system performs very well when it’s running smoothly. We manage both reactive and planned maintenance effectively through it, and the scheduled tasks functionality has been particularly valuable for our workflows
> 
> **Cons**: Since MRI assumed ownership of the system, both support and financial services have become extremely difficult to work with. Our cloud transition was poorly handled, with no effective project management in place, and this resulted in several serious consequences for us.
> 
> The system is well‑built and has the potential to be a leading product, but the support we receive is so inadequate that it makes us question whether maintaining our partnership with MRI is still viable.

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### "One of the best CAFM/EAM softwares" — 5.0/5

> **Mohammad** | *29 April 2026* | Facilities Services | Recommendation rating: 10.0/10
> 
> **Pros**: IT Covers all aspects related to FM/O\&amp;M&#10;Dashboards capabilities&#10;APIs availability with full documentation
> 
> **Cons**: Price &#10;Master data templates require sophisticated team to work on it&#10;Doest have a finance module to work as ERP
> 
> Its a great software with fantastic documentation, the team are brilliant starting from the sales team to the implementation team

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### "Great CAFM System" — 5.0/5

> **John** | *21 August 2024* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: the level of details that can be entered and the great support the MRI team provide.
> 
> **Cons**: i really don't have anything to say in this regard.
> 
> the system has provided the Bank great improvement to its facilities management. the MRI team that supported the implementation of the system is an excellent and friendly team.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/18991/mri-evolution)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/cafm/concept-evolution-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/18991/mri-evolution> |
| en-GB | <https://www.softwareadvice.co.uk/software/18991/mri-evolution> |
| en-IE | <https://www.softwareadvice.ie/software/18991/mri-evolution> |
| en-NZ | <https://www.softwareadvice.co.nz/software/18991/mri-evolution> |
| fr | <https://www.softwareadvice.fr/software/18991/mri-evolution> |

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