About MonkeyLearn

MonkeyLearn is a cloud-based text analytics platform, which helps small to large enterprises train custom machine learning (ML) models to perform sentiment analysis, topic classification, intent detection and entity extraction. The application enables support teams to automatically tag, route, and prioritize request tickets. Teams can evaluate customer’s feedback and opinions from reviews, chats, surveys, comments or support tickets and enhance product roadmap. MonkeyLearn helps developers build text extractors to retrieve specific keywords, features, or entities within a text. It also offers a variety of other features such as historical tracking, tag prediction, categorization, data import, process automation and visualization. MonkeyLearn offers integration with various third-party applications such as Zendesk, HelpScout, Google Forms, Airtable, Gmail and more. The solution is available on monthly subscriptions and support is offered via email, chat and phone.
MonkeyLearn data import
MonkeyLearn model training
MonkeyLearn analysis dashboard
MonkeyLearn data import-thumb
MonkeyLearn model training-thumb
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MonkeyLearn pricing

MonkeyLearn has a free version and offers a free trial. MonkeyLearn paid version starts at USD 299.00/month.

Starting Price:
USD 299.00/month
Free Version:
Yes
Free trial:
Yes

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MonkeyLearn Reviews

Overall rating

Write a Review!

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
5
Customer Support
5
2 reviews of 2 View all reviews
Evan W.
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/04/2019

Amazing support team and user interface!

Pros

this software is super easy to use and makes ML algorithms honestly a total piece of cake to create - I'm not even sure how to code. So this is an awesome service, and I've really enjoyed it. PLUS their support is phenomenal. Way above and beyond

Cons

It's a little bit pricey, but that is because there is no coding, hosting, or any of the complex stuff normally associated with deploying a machine learning algorithm

Neha S.
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 27/08/2018

Best platform for implementing machine learning

The main problem it has helped in solving through is the decrease in work load that was required earlier and at the same time increasing the efficiency and rate of accuracy.

Pros

It provides a great user-interface and is flexible. It has a well-documented API that is also very user-friendly. It has provided tutorials that turns handy when required. It is contaminated with many models for performing various tasks like text analysis. At the same time, it is also easy to use.

Cons

There is a limitation provided on the number of queries one can make as per their current plan. But that is still not an issue as it does not affect much to the overall development and functionality of the software.

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