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About eMaint CMMS
Cloud-based eMaint CMMS software by Fluke enables maintenance professionals to monitor, capture, store, and share historical asset performance data and use it to maintain and prolong equipment life. Small or growing organizations and multi-site maintenance operations can configure the system to fit their needs. Schedule a free demo online today.
Benefits
Extend the life of their assets
Meet compliance and regulatory standards
Increase visibility and transparency
Improve work completion rates
Eliminate manual processes
Reduce equipment downtime
Improve customer satisfaction
Reduce maintenance costs
Increase worker productivity
Create a paperless environment
Make data-driven decisions
eMaint functionality includes work order management, workflow optimization, inventory and spare parts tracking, and automated preventive and predictive maintenance scheduling. Additionally, should equipment conditions change, a maintenance team member automatically receives a notification and can access the asset’s performance data remotely using a laptop, mobile phone, PC, or another smart device. Based on the information, maintenance managers can make informed repair or replace decisions promptly.
Customers receive continuous support from eMaint CMMS experts before, during, and after implementation. eMaint provides extensive online and in-person learning opportunities to ensure maintenance teams benefit from valuable CMMS updates. Food & beverage, wastewater treatment plants, facilities management operations, healthcare, and universities count on eMaint to keep equipment up and running.
Developed by Fluke Reliability (part of the Fluke Corporation), the eMaint CMMS integrates seamlessly with other Fluke tools, software, and services to elevate asset reliability programs.
eMaint CMMS pricing
eMaint CMMS does not have a free version but does offer a free trial.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes
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eMaint CMMS Reviews
Feature rating
5 reviews of 294
View all reviews
Verified Reviewer
- Industry: Textiles
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5
5
Reviewed on 15/03/2023
eMaint at HDK
eMaint has proven to be an invaluable tool for maintenance management and for providing reliability to equipment.
Pros
Ease of use and functionality to provide management to maintenance.
Cons
Customization process and data entry can be time and labor intensive.
David
- Industry: Food Production
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
2
4
Reviewed on 19/11/2019
Experinces both Good & Bad
The implementation was underwhelming. I had to figure out the majority of the form design on my own by watching videos. I didn't have the greatest interactions with our implementation specialist and I was frustrated by the lack of response from our initial customer success manager. I have had good and bad experiences with eMaint support. I have reached out with issues with a number of the forms we use and was told that certain alterations and customizations weren't possible, so I have adapted to do more stuff manually than I had to in our pervious software. The format of the WO print out is bad, especially the checklist section. There was a significant cost difference between our previous software and eMaint and at this point I am not sure if the cost difference is justified.
Pros
The interface is nice and it's easy to navigate. I enjoy eMaint university and all the webinars. I like the ability to alter certain forms. I love the interactive map tool.
Cons
I don't like layout of the WO print out or PO forms. Its very difficult to get help customizing any of these forms. I am unable to print photos with WO unless the are in PDF form. It is very difficult to track component failure. I would like a history of components changed on a machine, but I don't know if this is possible. I wish it was possible to respond to a WO request through eMaint to ask more questions. I also would like a means of editing photos within eMaint.
Alternatives Considered
IBM Maximo Application SuiteSwitched From
MPulseReasons for Switching to eMaint CMMS
Head of operations has previous experience with software
Kevin
- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used for 1-5 months
-
Review Source
Value for Money
1
Features
3
Ease of Use
1
Customer Support
2
2
Reviewed on 03/02/2020
Very frustrating experience
During the sales process we specified 2 items that we needed. These were items that other companies had said they could offer and we were shown examples of them working. Emaint said they could do the same with no problems, "we have 2 options to do this", I was told. We signed up to Emaint in September 2019. After weeks of prep work and adding data to their templates we began the implementation process. After 2 weeks implementation, cracks began to show and the items we had specified were now impossible tasks for emaint. Following a few e-mails, we were told that they had resolved the issue and we could continue implementation. One more week, more wasted time and we were again told they could not deliver on what they had promised. We stopped the implementation process and asked for a refund based on the fact that they could not deliver on what they had promised and what we had signed up for. I was passed from one department to another and staff member to staff member. No-one would return my e-mails which in itself was extremely frustrating. One of the staff that I had been dealing with followed up briefly for me and stated that Emaint "could not deliver what was promised even after multiple attempts." Following nearly 8 weeks of e-mails without reply and constant chasing and more wasted time, Emaint agreed to refund some of our money. They kept over €1100 +VAT, put us months behind schedule, cost us days worth of labour. I could not possibly recommend anyone waste their time.
Pros
Huge amount of features that could be helpful. Implementation expert was very helpful and friendly.
Cons
Too many work arounds needed. Too many steps for very simple processes. The whole process fell apart after they could not deliver 2 services we were promised were possible before signing up.
Reasons for Choosing eMaint CMMS
We wanted a program that better suited our businessReasons for Switching to eMaint CMMS
They promised great features and and easy implementation but unfortunately we were misled.Response from Fluke Corporation
Hi Kevin,
Thank you for taking the time to provide your honest feedback. As for your overall experience with eMaint, we pride ourselves on delivering exceptional customer service and are looking into this situation further. Although we were quick to confirm that what you were looking for could not be done, we agree that the refund should have dealt with in a more timely manner. While this is a situation that we don't often find ourselves in, we take full responsibility for the delay. We thank you for both your persistence and patience here.
Aine Whelan
Replied 05/02/2020
Gerry
- Industry: Oil & Energy
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 15/07/2021
eMaint excellent choice for our business
The system has never let me down or prevented me to completed my tasks. The few times I had problem customer support got on it right away and corrected it. Also I can fix some problems myself through eMaint University or supporting documents.
I have senior service techs that not proficient in using a computer and all of them took to the system pretty quickly which made my job easier
Pros
The easy of use, gives me to be ability to keep track of assets for multiple branches. Also with the new messenger option I can contact my service technicians right on the eMaint screen , saving me time and money.
Cons
One thing I don't like is that there is no option to erase messages in messenger. When I message a tech to clarify a work order for example I have no way of knowing if they have corrected the problem. Unless i go into the work order in question and check it myself . This causes me to backtrack and check to see if it's corrected.
If we had the option to erase messages I would know that the problem was corrected
Alternatives Considered
GeotabReasons for Switching to eMaint CMMS
Customer service , ease of use, support documents reporting was a asset
Boyd
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 01/10/2020
eMaint Rated one of the Top CMMS for a Reason
We moved to eMaint when our last CMMS corrupted data and the vendor wouldn't help get it fixed without thousands of dollars of support time. We transitioned to eMaint within just a couple of weeks from first contact to implementation.
Pros
Easy to use and configure. Implementation team is awesome in getting us up and running. Support team is always there, always polite, and always takes care of our questions. Even if I do something to mess something up, they patiently help me correct it. Within just a few weeks new employees become proficient.
Cons
There are some things we would like to see - like the ability to mass delete records, open work orders on multiple assets at once.
