---
description: Review of Lightspeed Retail Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Lightspeed Retail | Reviews, Pricing & Demos - SoftwareAdvice AU
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# Lightspeed Retail

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> Manage all locations from a unified POS and payments platform that evolves with your business. Streamline operations and accelerate growth with industry-leading tools, payment technology and integrations that enable you to keep up in today's fast-moving and competitive retail landscape.&#10;&#10;Get real-time insights into your sales, product and team with customisable reports available anywhere, anytime. Experience unified commerce with a truly unified platform by connecting all your stores and channels to provide seamless customer experiences at every touchpoint. Depend on dedicated 24/7 support from retail specialists who know your business.
> 
> Verdict: Rated **4.0/5** by 975 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 975 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 3.9/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Lightspeed
- **Location**: Montreal, Canada
- **Founded**: 2012

## Commercial Context

- **Starting Price**: $129.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Basic: $129/mth (Annual plan)&#10;- Designed for essential day-to-day needs for independent retailers.&#10;&#10;Core: $229/mth (Annual plan) &#10;- Ideal for retailers seeking management tools to facilitate business growth.&#10;&#10;Plus: $329/mth (Annual plan) &#10;- Tailored for advanced customisation and ease of scalability in established retail operations.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), iPad (Mobile)
- **Supported Languages**: Dutch, English, French, German
- **Available Countries**: Australia, Belgium, Canada, France, Germany, Netherlands, New Zealand, Switzerland, United Kingdom

## Features

- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Barcode Printing
- Barcode Recognition
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing
- CRM
- Cash Management
- Catalog Management
- Channel Management
- Check-in/Check-out
- Clock In/Out
- Consignments
- Content Management
- Cost Tracking
- Credit Card Processing

## Integrations (73 total)

- 7shifts
- APPSeCONNECT
- Adobe Commerce
- Agendrix
- Amadeus
- Amaka
- Ascent360
- BevSpot Food and Beverage Management
- Birdeye
- Booxi
- CXMEngine
- Chowly
- City Hive
- Cloudbeds
- CoverManager

... and 58 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Inventory Management Software](https://www.softwareadvice.com.au/directory/4490/inventory-management/software)

## Related Categories

- [Accounting Software](https://www.softwareadvice.com.au/directory/4220/accounting/software)
- [POS Systems](https://www.softwareadvice.com.au/directory/210/web-based-point-of-sale-software/software)
- [Retail Inventory Management Software](https://www.softwareadvice.com.au/directory/30/inventory-management-software/software)
- [Online Inventory Management Software](https://www.softwareadvice.com.au/directory/1592/online/software)
- [Shopping Cart Software](https://www.softwareadvice.com.au/directory/3953/shopping-cart/software)

## Alternatives

1. [Epos Now](https://www.softwareadvice.com.au/software/21000/epos-now) — 3.8/5 (727 reviews)
2. [Clover](https://www.softwareadvice.com.au/software/61761/clover) — 3.8/5 (580 reviews)
3. [Shopify](https://www.softwareadvice.com.au/software/390630/shopify) — 4.5/5 (6707 reviews)
4. [RetailEdge](https://www.softwareadvice.com.au/software/1162/retailedge) — 4.8/5 (188 reviews)
5. [PayPal](https://www.softwareadvice.com.au/software/104664/paypal) — 4.6/5 (26606 reviews)

## Reviews

### "Lightspeed" — 5.0/5

> **Alexandra** | *8 February 2020* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: I liked how simple this software was to process returns and save orders. It was also easy to find old orders and attach customer information.
> 
> **Cons**: This software never gave me any problems except when it signed out of the internet. This made it difficult to run orders.
> 
> I used Light speed at work when dealing with large groups of people at a time. It was easy to train people.

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### "Excellent POS for a bike shop." — 5.0/5

> **Jed** | *25 April 2025* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Lightspeed is easy to learn and very capable for our bike shop business.  It allows us to track inventory and is a good point of sale.
> 
> **Cons**: There are a couple things that need improvements.  One area is that purchase orders need to show the SKU of the items.
> 
> Overall we have been very happy with Lightspeed Retail.  I would recommend it to any bike shop that is looking for a POS.

-----

### "Lightspeed Review" — 4.0/5

> **pETER** | *3 October 2019* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Cloud based, can access anywhere. &#10;Has easy reporting
> 
> **Cons**: No aging data for reporting. Has some reporting features missing.
> 
> They are overall a good company and easy to work with.

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### "A great all-inclusive system" — 5.0/5

> **Steve** | *20 January 2021* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Integration across POS, eCommerce, Accounting, Data Analytics is excellent. We have been able to increase both sales and efficiency with this system. The accounting feature and its daily export to QuickBooks allows me to spend only a few minutes each day keeping books up to date. It certainly makes year-end a breeze. Lightspeed Analytics is an invaluable resource for forecasting and identifying areas of opportunity. Customer support is available 24/7 and if they aren't able to answer my question immediately, I have received a timely follow-up within a day or two.
> 
> **Cons**: There are some work-arounds that I have implemented. It would be nice to have the option for recurring billing and serial number tracking (not just adding a serial number to an item) as well as a better protocol for backordered items on Purchase Orders.
> 
> Our industry was using a server-based software which was cumbersome and VERY outdated. Switching to Lightspeed has allowed me to more easily fulfil online orders, process transactions remotely, and communicate with our customer base more effectively.

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### "Pretty easy to use and does what I need" — 5.0/5

> **Max** | *28 May 2025* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Nice for keeping track of stuff in the shop, and doesn’t take too long to figure out. I liked how fast you can ring things up when it's busy. Helps the day move along better.
> 
> **Cons**: A couple times it lagged when switching screens but nothing major. Still worked fine in the end, just made me wait a few extra seconds here and there.

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## Links

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| Locale | URL |
| de | <https://www.softwareadvice.de/software/1932/lightspeed-retail-pos> |
| en | <https://www.softwareadvice.com/product/1932-Lightspeed-Retail/> |
| en-AU | <https://www.softwareadvice.com.au/software/1932/lightspeed-retail-pos> |
| en-GB | <https://www.softwareadvice.co.uk/software/1932/lightspeed-retail-pos> |
| en-IE | <https://www.softwareadvice.ie/software/1932/lightspeed-retail-pos> |
| en-NZ | <https://www.softwareadvice.co.nz/software/1932/lightspeed-retail-pos> |
| fr | <https://www.softwareadvice.fr/software/1932/lightspeed-retail-pos> |

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