--- description: Review of TrueReview Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: TrueReview | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Review Management Software](/directory/4285/review-management/software) > [TrueReview](/software/193489/truereview) # TrueReview Canonical: https://www.softwareadvice.com.au/software/193489/truereview Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.com.au/software/193489/truereview?page=2) > ✨ TrueReview is a user-friendly, all-in-one review management tool that makes it easy for businesses to collect, manage, and respond to customer feedback effortlessly. 🚀 TrueReview tracks customer interactions with your review requests and sends automated follow-up emails to boost engagement, helping you gather even more reviews\! 🤖 Simplify your workflow by connecting TrueReview with your CRM via Zapier or using our API. Automatically send review requests when payments are received, jobs are completed, or any other trigger your CRM supports. 🤩 Respond to reviews with ease using our AI-powered Review Response Generator, which crafts personalized, thoughtful replies for you. ❤️ Turn your best reviews into stunning visual posts\! Customize fonts, colors, and layouts to fit your brand and make your testimonials shine with our Social Review Post Generator. > > Verdict: Rated **5.0/5** by 153 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 153 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: TrueReview - **Founded**: 2019 ## Commercial Context - **Starting Price**: USD 49.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Free 14-day trial included with all plans. No hidden fees, no setup costs, 100% transparent pricing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - AI/Machine Learning - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Automated Responses - Brand Management - CRM - CRM Integration - Campaign Management - Commenting/Notes - Communication Management - Customer Advocacy - Customer Experience Management - Customisable Branding - Customizable Fields - Customizable Reports - Customizable Templates - Dashboard - Data Import/Export ## Integrations (1 total) - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Review Management Software](https://www.softwareadvice.com.au/directory/4285/review-management/software) ## Related Categories - [Review Management Software](https://www.softwareadvice.com.au/directory/4285/review-management/software) - [Reputation Management Software](https://www.softwareadvice.com.au/directory/4509/reputation-management/software) ## Alternatives 1. [Trustpilot](https://www.softwareadvice.com.au/software/364802/trustpilot) — 4.5/5 (1204 reviews) 2. [Birdeye](https://www.softwareadvice.com.au/software/86768/birdeye) — 4.7/5 (704 reviews) 3. [Okendo](https://www.softwareadvice.com.au/software/353128/okendo) — 4.9/5 (223 reviews) 4. [GiveMe5.ai](https://www.softwareadvice.com.au/software/186583/GiveMe5-ai) — 4.7/5 (86 reviews) 5. [rater8](https://www.softwareadvice.com.au/software/313432/rater8) — 5.0/5 (182 reviews) ## Reviews ### "Great way to get feedback from customers\!" — 5.0/5 > **Cindy** | *10 December 2025* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: It's very easy to use. I love that I can track every survey that is sent out. You are able to see if the contact opened the email and clicked on the link. I sent out our first text message yesterday. I look forward to seeing how that works for us. > > **Cons**: My current plan does not include team management. It would be great to get that option without the extra costs. At lease one extra user would be great. > > We are in month three of our membership. So far, everything has been great. The tech support was great when I needed help. The program is very easy to use, which is always great. Sending out new requests are very quick. I'm impressed. ----- ### "Super easy to use and top notch customer service" — 5.0/5 > **Kathy** | *12 March 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: I love how user-friendly TrueReview is, but what truly sets it apart is the variety of options for sending out review requests. The ability to filter positive and negative feedback before directing customers to leave a review is a fantastic feature. Their campaign tools are easy to use, fully adjustable, and make managing requests and reviews super easy. Plus, the Zapier integrations simplified our automation, which made the entire process effortless. Overall, I’m very happy with the service and highly recommend it to businesses looking to streamline their reviews/online reputation\! 👍 > > **Cons**: So far, there isn't anything that I did not like yet. > > Their support is top notch. There has never been a time when I had a question and someone wasn't available right away to help. ----- ### "TrueReview" — 5.0/5 > **Ashley** | *6 October 2025* | Computer & Network Security | Recommendation rating: 3.0/10 > > **Pros**: TrueReview was easy to setup and configure to suit our branding and requirements. Support was quick to respond and assist with any questions. > > **Cons**: The lack of SMS availability in Australia was a bit disappointing. Hopefully this is something that will be available down the line. > > Overall, I am very happy with TrueReview and the customer insights it is now gathering for us. We’ve also seen an increase in the Google reviews left by customers. ----- ### "TrueReview Customer Reputation" — 5.0/5 > **Shirin** | *2 March 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: I like the UI and the text and email feature that clients get after their service. It helps us manage client retention and customer satisfaction scores. > > **Cons**: The setup was difficult, and we had to use Zapier as well to achieve the end-to-end setup we expected for customer outreach and workflow. > > Overall, our experience with TrueReview has been outstanding. The platform has been incredibly effective at helping generate more positive reviews while also creating a smoother feedback process for our customers. One of the biggest advantages is that it gives businesses the opportunity to address any concerns privately before they turn into public reviews. This allows us to proactively resolve issues, improve the customer experience, and demonstrate that we genuinely care about feedback. Instead of reacting after the fact, we are able to engage, respond, and make things right in real time. I have implemented TrueReview for three different clients, and each one has seen meaningful improvements in both their online reputation and customer satisfaction. They consistently mention how easy the system is to use and how much value it adds to their overall customer communication strategy. I would absolutely recommend it to any business looking to strengthen their online presence and build stronger relationships with their clients. ----- ### "Fantastic Review Platform - Easy and works flawlessly\!" — 5.0/5 > **Dusty** | *8 December 2024* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Love that everything is automated. After every transaction, you can choose how long afterwards for the automatic review request to send. A couple minutes, hours, whatever. I love the look of berthing is general. The user side and the customer side - it’s very clean and professional looking. You can also manually send the requests if you don’t went to have them sent automatically. Just a few seconds to put the customers name and phone and/or email, and done. You can also upload all your previous customers database to send them review requests. And you can set it up, for future customers, that it automatically creates/uploads their contact info in your true review dashboard automatically, so no need to upload any future customers to your database manually after the initial set up. Since using this software for about the past month, I’ve gotten tons of reviews for my solo operated business and it’s been fantastic\! Besides the platform itself being great, perhaps the best part was how helpful \[sensitive content hidden\] was with the initial set up. He was very helpful and made it very easy and quick to get things rolling, within the same day. He did pretty much everything for me. He was excellent with email and phone call communication, very polite and professional, I couldn’t be more impressed with the customer service. I looked at over 10 similar review platforms and did plenty of demos. TrueReview was the easiest and best looking and best working in my opinion. Save yourself some time and go with these guys at TrueReview, I think you’ll be very happy with the service\! 10 out of 10 for me\! > > **Cons**: Nothing I can think of\! Everything had been rolling in the background seamlessly without having to do anything at all after set up\! > > Excellent\! 10/10 Great product and superb customer service\! ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.com.au/software/193489/truereview?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/193489/truereview) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data