--- description: Review of Datto RMM Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Datto RMM | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/1888/it-asset-management/software) > [Datto RMM](/software/193912/datto-rmm) # Datto RMM Canonical: https://www.softwareadvice.com.au/software/193912/datto-rmm Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/193912/datto-rmm?page=2) > Datto RMM is a cloud-based remote monitoring and management solution that enables MSPs to manage endpoints across an IT infrastructure. With automation configurations for tools such as network monitoring, patch management, and remote control, MSPs can increase service delivery efficiency without wasting time on every system event. Datto RMM integrates with MSP-centric tools such as AutoTask PSA, Connectwise Manage, Datto Continuity, Datto Networking, ITGlue, and other tools. > > Verdict: Rated **4.3/5** by 40 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 40 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Kaseya - **Location**: Miami, US - **Founded**: 2004 ## Commercial Context - **Pricing model**: Per Feature (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German, Hungarian, Italian, Portuguese, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - API - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Approval Process Control - Asset Tracking - Audit Management - Audit Trail - Automatic Patch Deployment - Automatic Scans - Compliance Management - Configuration Management - Customisable Branding - Customizable Fields - Customizable Reports - Customization - Dashboard - Data Visualization ## Integrations (9 total) - Autotask PSA - BrightGauge - ConnectWise PSA - Datto SIRIS - IT Glue - OpsGenie - Passportal - Password Boss - ScalePad Lifecycle Manager ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [IT Asset Management Software](https://www.softwareadvice.com.au/directory/1888/it-asset-management/software) ## Related Categories - [IT Asset Management Software](https://www.softwareadvice.com.au/directory/1888/it-asset-management/software) - [RMM Software](https://www.softwareadvice.com.au/directory/4344/remote-monitoring-and-management/software) - [IT Service Software](https://www.softwareadvice.com.au/directory/4207/it-service/software) - [MSP Software](https://www.softwareadvice.com.au/directory/4553/msp/software) - [IT Management Software](https://www.softwareadvice.com.au/directory/4563/it-management/software) ## Alternatives 1. [N-central](https://www.softwareadvice.com.au/software/161863/solarwinds-n-central) — 4.1/5 (195 reviews) 2. [N-sight RMM](https://www.softwareadvice.com.au/software/30397/solarwinds-remote) — 4.3/5 (194 reviews) 3. [IT Glue](https://www.softwareadvice.com.au/software/351312/it-glue) — 4.6/5 (331 reviews) 4. [Syncro](https://www.softwareadvice.com.au/software/373866/syncro) — 4.6/5 (147 reviews) 5. [SuperOps](https://www.softwareadvice.com.au/software/323698/superops-ai) — 4.6/5 (65 reviews) ## Reviews ### "Used the product for a few years now" — 4.0/5 > **Verified Reviewer** | *11 January 2023* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Good integration into Autotask, New interface allows customising what you need to see first. > > **Cons**: Overlaps with some of the M365 defender suite for software management now and needs more investment now if it's not going to get left behind in this area. SSL checking is missing which is a pain to manage (well, manually done) and limited info via SNMP for network devices, would be good to have some pre-configured components to retrieve status / configurations > > Better than other products we reviewed and has worked well for us. ----- ### "It does what it needs to do." — 4.0/5 > **Ben** | *5 May 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Simple and easy to use. For a small shop we don't have time to spend keeping our tools working, we need them to just work for us, and this does that. > > **Cons**: There have been a couple times where there are issues with connection to endpoints, but due to clients location I can't be 100% sure it's on Datto, but it has seemed to be a 1 or 2 times over the last few years > > Overall it has been very good, very simple, and outside the couple times we've had issues it's been very consistent, and just worked for our needs very well. ----- ### "Spend the time and enjoy the benefits." — 3.0/5 > **Stephen** | *14 October 2025* | Computer & Network Security | Recommendation rating: 7.0/10 > > **Pros**: Datto RMM has so many features and options to customise and is a very powerful tool. It has the ability to be a all in one tool and intergrate everything. > > **Cons**: The cost of Datto is high. There is so much customisation available that you really need a dedicated internal team to manage it. > > Once fully customised, Datto intergratded with our network and allowed automation of many manual tasks. In the long run the time spent to customise paid off. ----- ### "Boost our IT abilities" — 5.0/5 > **Brian** | *2 December 2025* | Furniture | Recommendation rating: 10.0/10 > > **Pros**: I like the ease with which this tool allows us to remotely access users machines. Before we were using remote desktop to respond to IT tickets, but this solution is way smoother. > > **Cons**: I dont have any comments with regard to what I liked the least. So far everything has been smooth and easy with this software. > > We used and IT service to help deploy this software on the machines at our company. Once deployed, my experience has been logging in to respond to IT tickets using this RMM instead of previous solutions we used to do. ----- ### "Very happy to move to Datto RMM from Kaseya & PRTG for SMB customers" — 5.0/5 > **Ivan** | *15 December 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The modern interface, the value obtained for the cost, the capabilities and the features. These have allowed us to migrate from Kaseya and PRTG, reducing costs and streamlining our operations. > > **Cons**: Not a daily user of the product, but the only thing that comes to mind is how long some of the features are taking to fully migrate to the new UX. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/193912/datto-rmm?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/193912/datto-rmm) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data