About GFI FaxMaker

GFI FaxMaker is a fax server software designed to help businesses in banking, finance, healthcare, insurance, legal, travel, manufacturing, government and other sectors send, receive and manage faxes. Administrators can include attachments, content and subject line to send documents via email applications using the fax number. The platform offers an OCR module, allowing managers to search for specific content across various faxes and identify people’s names. GFI FaxMaker enables teams to archive faxes, set-up routing rules for incoming or outgoing faxes and ensure compliance in accordance with regulatory protocols. Additionally, operators can utilize pre-built cover sheets and spell checkers to create content. GFI FaxMaker offers an application programming interface (API), which lets businesses integrate the system with several third-party applications including GFI Archiver. Pricing is available on request and support is extended via forum, knowledge base, video tutorials and email.
GFI FaxMaker Software - GFI FaxMaker configuration tools
GFI FaxMaker Software - GFI FaxMaker fax message
GFI FaxMaker Software - GFI FaxMaker text messaging
GFI FaxMaker Software - GFI FaxMaker configuration tools - thumbnail
GFI FaxMaker Software - GFI FaxMaker fax message - thumbnail
GFI FaxMaker Software - GFI FaxMaker text messaging - thumbnail

GFI FaxMaker pricing

GFI FaxMaker does not have a free version but does offer a free trial. GFI FaxMaker paid version starts at USD 109.00/one-time.

Starting Price:
USD 109.00/one-time
Free Version:
No
Free trial:
Yes

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GFI FaxMaker Reviews

Feature rating

Value for Money
0
Functionality
0
Ease of Use
0
Customer Support
0
3 reviews of 3 View all reviews
Verified Reviewer
  • Industry: Medical Practice
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
0

3
Reviewed on 26/08/2019

Cheaper Than Alternatives

It's reliable in that we've never run into it malfunctioning. It doesn't require frequent updates or constant money-grubbing.

Pros

GFI Faxmaker has been reliable and is able to be customized by Group Policy. Its cost is definitely appealing. It allows for custom cover sheet messages on a per-user basis.

Cons

Faxmaker is quite rudimentary. Its Tab function can often fail which means you have to click into the To: field. This sounds minor, but when sending many faxes a day (as a referral clerk, medical records clerk, etc.), this can be cumbersome. Changing the cover image is an absolute pain as there is no real administrative interface. It's simply XML code that must be manually updated.

Jennifer D.
  • Industry: Law Practice
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
3
Ease of Use
1
Customer Support
1

3
Reviewed on 16/07/2019

NO customer support

I can't wait to get away from this service.

Pros

It's supposed to be acceptable (according to my IT people) but my experience with it has been unfavorable.

Cons

Their admin area is not intuitive. Getting a real human to address any kind of support question is virtually impossible. They prompt you to re-up your prepaid fax account really early.

Gordana L.
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 01/06/2021

GFI is frequently not working well and there are no customer service support

Pros

it OK if its working and when its working

Cons

We have Allscripts EHR and therefore we are forced to use GFI. Customer service is non existing. Emails that I am receiving from them are always for some reason deleted (blank). We can never log into the account without the problem; our account seems to be always frozen. It takes days to get in touch with somebody. I can't wait to try something different

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