---
description: Review of DocuSend Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: DocuSend | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Direct Mail Automation Software](/directory/4762/direct-mail-automation-software/software) > [DocuSend](/software/194227/docusend)

# DocuSend

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> DocuSend is a cloud-based print and mail service. It caters to businesses across various industries that want to automate their direct mail marketing campaigns.

DocuSend requires no software installation. Users can access the service through any web browser. The DocuLink feature allows customers to upload mailing lists and design mail pieces through an email interface. DocuSend handles printing, folding, and mailing via First-Class Mail, Standard Mail, and Marketing Mail. 

DocuSend is deployed as a cloud-based service, so there is no need for customers to maintain any infrastructure. DocuSend provides phone and email support as well as video tutorials and a knowledge base to help customers with any questions they may have about using the service.
> 
> Verdict: Rated **4.6/5** by 30 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 30 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Mail Technologies
- **Location**: Rochester, US
- **Founded**: 1991

## Commercial Context

- **Starting Price**: USD 1.19
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: DocuSend is available on a pay-as-you-go pricing module and has custom pricing based on printing preferences. It also offers a free trial. There are no quantity minimums, contracts or set-up fees.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- CASS Certified
- Data Import/Export
- Delivery Tracking
- Event Triggered Actions
- Intelligent Mail Support
- Invoice Management
- Mailer Templates
- Mailing Services Integration
- NCOALink Processing
- PAVE Certified Presorting
- Print Management
- Printing Services Integration
- Reporting/Analytics
- Role-Based Permissions
- Self Service Portal
- Status Tracking
- Third-Party Integrations

## Integrations (3 total)

- FreshBooks
- QuickBooks Online
- QuickBooks Online Advanced

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Direct Mail Automation Software](https://www.softwareadvice.com.au/directory/4762/direct-mail-automation-software/software)

## Related Categories

- [Direct Mail Automation Software](https://www.softwareadvice.com.au/directory/4762/direct-mail-automation-software/software)
- [Mailroom Management Software](https://www.softwareadvice.com.au/directory/4192/mailroom-management/software)

## Alternatives

1. [SendJim](https://www.softwareadvice.com.au/software/443789/sendjim) — 4.4/5 (81 reviews)
2. [Sendoso](https://www.softwareadvice.com.au/software/238333/sendoso) — 4.5/5 (33 reviews)
3. [Xoxoday](https://www.softwareadvice.com.au/software/93469/xoxoday-plum) — 4.4/5 (260 reviews)
4. [Selzy](https://www.softwareadvice.com.au/software/360569/selzy) — 4.8/5 (116 reviews)
5. [Escala](https://www.softwareadvice.com.au/software/372425/escala) — 4.7/5 (69 reviews)

## Reviews

### "Most excellent product" — 5.0/5

> **Ron** | *15 May 2020* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Support and ease of use. It integrated into our property management software, MyCommunity, available from \[SENSITIVE CONTENT HIDDEN\]
> 
> **Cons**: We haven't come across any consolation as of yet.

-----

### "good product" — 5.0/5

> **LESLEY** | *26 May 2020* | Consumer Services | Recommendation rating: 6.0/10
> 
> **Pros**: It is convenient to use on the go and pre covid 19 i was in my car almost 200 miles per day.
> 
> **Cons**: Faxing or HIPPA compliance would be great

-----

### "Did my stuff send" — 1.0/5

> **John** | *19 October 2023* | Construction | Recommendation rating: 5.0/10
> 
> **Pros**: I like that I don’t take time send out documents.
> 
> **Cons**: I’m not sure if my documents were sent to the location

-----

### "Easy to use" — 5.0/5

> **Robert** | *16 May 2020* | Recreational Facilities & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use saves time and money.  I can download attachments and pics to send and it's so easy
> 
> **Cons**: There are not really any cons but if I had to choose 1 I would say it's sometimes difficult to edit

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### "Awesome Easy" — 5.0/5

> **Paul** | *15 August 2021* | Entertainment | Recommendation rating: 10.0/10
> 
> **Pros**: DocuSend could be called the new standard in online business agreements. I have never had any issues. Seamless ease.
> 
> **Cons**: There is nothing that comes to mind that I could say negatively about the product.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/194227/docusend)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/mailroom-management/docusend-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/194227/docusend> |
| en-GB | <https://www.softwareadvice.co.uk/software/194227/docusend> |
| en-IE | <https://www.softwareadvice.ie/software/194227/docusend> |
| en-NZ | <https://www.softwareadvice.co.nz/software/194227/docusend> |

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