---
description: Review of ChatFood Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: ChatFood | Reviews, Pricing & Demos - SoftwareAdvice AU
---

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# ChatFood

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> ChatFood is the leading e-commerce solution for F\&B Entrepreneurs looking to sell on Instagram \& WhatsApp.

With the commerce Inbox, centralize all your customers messages from WhatsApp and Instagram in one place. Easily automate most frequent answers, send payment or product links, manage loyalty points, launch marketing campaigns, gather feedback and more.

Fully integrated with payment gateways and third-party delivery companies, you can now offer your customers a good ordering experience from social media, your website, in-store, or via WhatsApp and Instagram messages.
> 
> Verdict: Rated **4.9/5** by 35 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 35 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ChatFood

## Commercial Context

- **Starting Price**: USD 80.00
- **Pricing model**: Other (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, English, Italian, Portuguese, Spanish, Turkish
- **Available Countries**: Andorra, Argentina, Australia, Austria, Bahrain, Belgium, Bolivia, Brazil, Canada, Chile, Colombia, Costa Rica, Croatia, Cuba, Czechia, Denmark, Dominican Republic, Ecuador, Egypt, Finland and 46 more

## Features

- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Billing & Invoicing
- CRM
- Campaign Analytics
- Communication Management
- Credit Card Processing
- Customer Activity Tracking
- Customer Database
- Customer History
- Customer Segmentation
- Customisable Branding
- Customizable Reports
- Customizable Templates
- Data Security
- Debit/Credit Card Processing
- Delivery Tracking
- Discount Management
- Dispatch Management

## Integrations (1 total)

- Checkout.com

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Food Delivery Software](https://www.softwareadvice.com.au/directory/1831/food-delivery/software)

## Related Categories

- [Food Delivery Software](https://www.softwareadvice.com.au/directory/1831/food-delivery/software)
- [Customer Loyalty Software](https://www.softwareadvice.com.au/directory/4383/customer-loyalty/software)
- [Payment Processing Software](https://www.softwareadvice.com.au/directory/4526/online-payment/software)

## Alternatives

1. [DoorDash for Merchants](https://www.softwareadvice.com.au/software/224452/doordash) — 4.1/5 (188 reviews)
2. [Restroworks Cloud Kitchen Management Software](https://www.softwareadvice.com.au/software/421389/restroworks-cloud-kitchen-management-software) — 4.9/5 (79 reviews)
3. [GrubHub](https://www.softwareadvice.com.au/software/119107/grubhub) — 4.3/5 (131 reviews)
4. [Owner.com](https://www.softwareadvice.com.au/software/397734/owner-com) — 4.7/5 (96 reviews)
5. [Instacart](https://www.softwareadvice.com.au/software/230776/instacart) — 4.0/5 (47 reviews)

## Reviews

### "Excellent experience with Chatfood" — 5.0/5

> **Thomas** | *10 November 2019* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: The ease of ordering on the online platform
> 
> **Cons**: No "last meal" re-order to save time and order in one click

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### "Great beginning of independent orders" — 5.0/5

> **Victor** | *26 April 2020* | Food & Beverages | Recommendation rating: 6.0/10
> 
> **Pros**: Integration with delivery service, quickly to order food
> 
> **Cons**: not automated access to discount codes..
> 
> after 1 month is good

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### "A must for food industry" — 5.0/5

> **Prashant** | *2 February 2021* | Food & Beverages | Recommendation rating: 5.0/10
> 
> **Pros**: Clips, widget on website, blending with social media, order flow for customer, potential to increase average ticket value,. And most importantly the low cut they take per order
> 
> **Cons**: Printer setup for receipt printer, autobot not functional yet, full or partial refund to customer, integration with major POS sw example Clover,
> 
> Very Satisfied. Just that, the receipt printer should work.

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### "Very happy customer" — 5.0/5

> **David** | *22 February 2021* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: Easy of use and my customers like using it. Its done exactly ehat I need it to
> 
> **Cons**: Printer drivers have been a bit tricky to instal.
> 
> Nothing but positive things to say

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### "Easy to use with great support" — 5.0/5

> **Sandra** | *2 February 2023* | Food & Beverages | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use and easy to train staff on the software. It is pretty seamless up until ordering, and receiving orders .
> 
> **Cons**: - Careem integration could be made smoother- Cancellation of careem driver leads to a dead end- customers can pinpoint a location and input a different address which leads to mistakes at delivery
> 
> Overall it was a very smooth process. The team took great care in making sure we were able to use it seamlessly.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/194272/chatfood)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/retail/chatfood-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/194272/chatfood> |
| en-GB | <https://www.softwareadvice.co.uk/software/194272/chatfood> |
| en-IE | <https://www.softwareadvice.ie/software/194272/chatfood> |
| en-NZ | <https://www.softwareadvice.co.nz/software/194272/chatfood> |

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