---
description: Review of Syracuse Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Syracuse | Reviews, Pricing & Demos - SoftwareAdvice AU
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Breadcrumb: [Home](/) > [Document Control Software](/directory/4233/document-control/software) > [Syracuse](/software/195136/syracuse-km)

# Syracuse

Canonical: https://www.softwareadvice.com.au/software/195136/syracuse-km

> Alfeo, a French publisher specializing in knowledge and document management solutions, offers the Syracuse tool to meet two main challenges:

Implement an innovative knowledge management portal (Syracuse Knowledge Management) in a practical way.
Organize and distribute your document resources (Syracuse Document Management).
By providing its technological expertise and in-depth business knowledge, Alfeo aims to guarantee the efficiency and longevity of its customers' investments. With over 500 customers and a community of several thousand professionals, the Syracuse solution is a proven and reliable choice.
https://alfeosoft.com
> 
> Verdict: Rated **4.5/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 4 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Alfeo

## Commercial Context

- **Starting Price**: EUR 17.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Pricing information is provided by Alfeo.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise)
- **Supported Languages**: Arabic, English, French
- **Available Countries**: Belgium, Canada, France, Luxembourg, Monaco, Morocco, Switzerland, Tunisia, United Arab Emirates

## Features

- API
- Access Controls/Permissions
- Access Expiration Management
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Audit Management
- Calendar Management
- Catalog Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Tracking
- Content Library
- Content Management
- Customisable Branding
- Customizable Fields
- Customizable Reports

## Integrations (7 total)

- BlueMind
- CVS
- Ciril GROUP Suite
- CrossKnowledge Learning Suite
- Microsoft Outlook
- Microsoft SharePoint
- Microsoft Teams

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Document Control Software](https://www.softwareadvice.com.au/directory/4233/document-control/software)

## Related Categories

- [Document Control Software](https://www.softwareadvice.com.au/directory/4233/document-control/software)
- [Knowledge Management Systems](https://www.softwareadvice.com.au/directory/1884/knowledge-management/software)
- [Document Management Software](https://www.softwareadvice.com.au/directory/722/document-management/software)
- [Knowledge Base Software](https://www.softwareadvice.com.au/directory/3898/knowledge-base/software)

## Alternatives

1. [Google Docs](https://www.softwareadvice.com.au/software/327807/google-docs) — 4.7/5 (28799 reviews)
2. [Google Drive](https://www.softwareadvice.com.au/software/105807/google-drive) — 4.8/5 (28429 reviews)
3. [Google Workspace](https://www.softwareadvice.com.au/software/344998/google-workspace) — 4.7/5 (17484 reviews)
4. [OneDrive](https://www.softwareadvice.com.au/software/23542/onedrive) — 4.5/5 (12625 reviews)
5. [Microsoft Word](https://www.softwareadvice.com.au/software/399478/microsoft-word) — 4.7/5 (2783 reviews)

## Reviews

### "Avis Syracuse" — 4.0/5

> **Régis** | *24 October 2025* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Les possibilités de paramétrage avancés que peut réaliser l'administrateur lui-même sans faire appel à l'assistance.
Les fonctionnalités de personnalisation et d'éditorialisation au portail
> 
> **Cons**: L'éditeur de texte de l'outil de blog pas très fiable.
Rien d'autre à redire sur l'utilisation du logiciel.
> 
> Le logiciel Syracuse est très bien adapté à mon contexte professionnel et au cahier des charges que nous avons demandé à Alféo.

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### "Un produit évolutif qui répond au besoin" — 5.0/5

> **Christine** | *25 October 2022* | Government Administration | Recommendation rating: 8.0/10
> 
> **Pros**: Logiciel métier pour les bibliothèques et centres de documentation qui répond à l'ensemble des fonctionnalités demandées. Très facile à prendre en main. Très paramétrable. Mise en oeuvre un peu fastidieuse mais dépend du chef de projet et du périmètre du projet. Logiciel qui évolue très régulièrement : 3 mises à jour par an donc les demandes d'évolution arrivent rapidement.
> 
> **Cons**: Il manque actuellement la fonctionnalité permettant de gérer les inscriptions en ligne aux formations : gestion des listes d'attente, feuilles d'émargement...
> 
> Solution qui répond complètement à notre besoin. Le fait que le logiciel soit jeune et évolue très régulièrement est un plus.

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### "Système intégré de gestion de bibliothèque" — 4.0/5

> **Juliette** | *27 September 2022* | Government Administration | Recommendation rating: 8.0/10
> 
> **Pros**: Fonctionnalités en saisie/modification de notice super \!
> 
> **Cons**: Le thesaurus qui est difficile à adapter et à gérer
> 
> A part quelques dysfonctions occasionnelles, ce SIGB sur étagère est maniable, facilement paramétrable et administrable (il faut pratiquer quotidiennement sinon on oublie\!)

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### "Un excellent logiciel de gestion de contenus documentaires" — 5.0/5

> **Julien** | *31 October 2022* | Government Relations | Recommendation rating: 10.0/10
> 
> **Pros**: Fonctionnalités natives très puissantes, souplesse et adaptabilité par les paramétrages. CMS propriétaires mais très puissants, permettant une activité éditoriale complète
> 
> **Cons**: Des améliorations sont encore possible sur l'espace de ressources documentaires propre des utilisateurs
> 
> Gestion parfaite des besoins de diffusion documentaire

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/195136/syracuse-km)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/195136/syracuse-km> |
| en | <https://www.softwareadvice.com/document-control/syracuse-km-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/195136/syracuse-km> |
| en-GB | <https://www.softwareadvice.co.uk/software/195136/syracuse-km> |
| en-IE | <https://www.softwareadvice.ie/software/195136/syracuse-km> |
| en-NZ | <https://www.softwareadvice.co.nz/software/195136/syracuse-km> |
| fr | <https://www.softwareadvice.fr/software/195136/syracuse-km> |

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