--- description: Review of Infiterra Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Infiterra | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Cloud Management Software](/directory/4676/cloud-management/software) > [Infiterra](/software/195166/Infiterra) # Infiterra Canonical: https://www.softwareadvice.com.au/software/195166/Infiterra > interworks.cloud is a cloud automation platform designed to help CSPs, MSPs and ISVs grow corporate ecosystems and automate cloud distribution processes. The end-to-end solution lets cloud service providers create and design cloud service marketplaces for customers and resellers, facilitating automation of ordering, billing and customer support processes. Using several active integrations and open APIs, customers can integrate existing business applications and streamline organizational workflows. > > Verdict: Rated **3.3/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.3/5** | 4 Reviews | | Ease of Use | 3.3/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.3/5 | Based on overall reviews | | Features | 3.5/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Infiterra ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Infiterra’s pricing plans are designed to fit businesses of all sizes. Whether you’re an IT Distributor, MSP or Telco, we have a package to fit your business and your plans for growth. - **Target Audience**: 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Dutch, English, French, German, Portuguese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Application Management - Billing & Invoicing - Billing Rate Management - Bulk Ordering - CRM - Capacity Analytics - Catalog Management - Configuration Management - Contract/License Management - Cost Management - Customer Accounts - Customer History - Customer Management - Customisable Billing ## Integrations (15 total) - Autotask PSA - BMS - ConnectWise PSA - PayPal - PayU - Paymill - Stripe - Syncro - Unit4 PSA Suite - Vade - Xero - authorize.net - cybersource - dLocal - weclapp ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Cloud Management Software](https://www.softwareadvice.com.au/directory/4676/cloud-management/software) ## Related Categories - [Cloud Management Software](https://www.softwareadvice.com.au/directory/4676/cloud-management/software) - [B2B eCommerce Platform Software](https://www.softwareadvice.com.au/directory/4328/b2b-ecommerce-platform/software) - [Billing and Provisioning Software](https://www.softwareadvice.com.au/directory/4726/billing-and-provisioning/software) ## Alternatives 1. [Adobe Commerce](https://www.softwareadvice.com.au/software/140305/magento-commerce) — 4.3/5 (655 reviews) 2. [Wholesale Suite](https://www.softwareadvice.com.au/software/241434/wholesale-suite) — 4.9/5 (88 reviews) 3. [B2B Wave](https://www.softwareadvice.com.au/software/107925/b2b-wave) — 4.9/5 (51 reviews) 4. [Shopamine](https://www.softwareadvice.com.au/software/408660/shopamine) — 5.0/5 (30 reviews) 5. [Salesforce Commerce Cloud](https://www.softwareadvice.com.au/software/103196/salesforce-b2c) — 4.6/5 (97 reviews) ## Reviews ### "Great for every team size, easy automatization" — 4.0/5 > **Verified Reviewer** | *29 December 2020* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: The user interface is easy to use, understandable With the API you can easily intergrate it into your system There are always new intergrations with software vendors You can easily automate things and manage your customer base It has a really great, helpful support team > > **Cons**: If you use the Interworks-hosted version of it, sometimes you just get an update applied to it automatically before you see a release note or get an email notification Sometimes it feels like the software updates are applied without testing first to see if the update breaks anything in the system > > Overall I have a good experience with using the software. I really like the team they help in everything that they can. I think they could use a bigger development team so besides keeping up with the updates from Microsoft, they could get the new features out sooner. It has the potential to be the best (if it is not already...). If they keep up with the continuous updates and new features, the great support, I think they can be the one for this sector. ----- ### "Interworks Cloud Platform" — 4.0/5 > **Darren** | *17 December 2020* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: One of my favourite parts of using Interworks is how easy it was setup and start working with the software and can quickly deliver a storefront and self-service experience to our customers. Since using it I have been impressed with the delivery of new Microsoft features available in the platform and these have been in-live with Microsoft release dates. > > **Cons**: One of the downsides to the platform is the time it takes to update pricing and products when they pulled din via the new service definitions, there are so many steps in this process and if 1 tick box gets forgotten you can end up not adding products to storefront, we recently discovered we had nearly 300 add-ons not displayed, and there is no bulk way of adding these as storefront items, so we would have to click on each individual item and enable storefront. This seems to be a a problem with the overall updating of products and notifications where it is very time consuming to keep things up to date and to edit details, there needs to be more bulk options to enable features and add product images specifically for Add-ons. > > Overall we have a great relationship with Interworks, and they have been with us every step of the way to assist where they can with issues, and are always keen in our ideas with the platform, I do feel they have suffered from a small development team and have not been able to push out as much value-add as they have been busy keeping up with Microsoft updates. However my overall impression is they want to help and they are very quick to respond to any major concerns and assist in us in reaching our goals. ----- ### "Poor Product" — 1.0/5 > **Verified Reviewer** | *30 May 2023* | Nonprofit Organization Management | Recommendation rating: 0.0/10 > > **Pros**: I don't like anything about this platform > > **Cons**: Lack of customization when invoicing. Creating and modifying sales orders is an all or nothing proposition and automated reporting consistently fails > > Have a dedicated mail folder just for correspondences regarding Interworks issues/errors...it's that much of a problem ----- ### "Great SaaS reselling platform" — 4.0/5 > **Cesar** | *17 December 2020* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The already built options for integrations with cloud vendors and backend information systems. > > **Cons**: For our products We needed some customizations that took longer than expected. > > The solution is ease to deploy, great service and support from the technical Team, and best of all they are open to understand your requirements and to work to fulfill them. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/195166/Infiterra) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data